This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The tire size is 215/55R17. Within a span of 10 months, THREE of my tires have needed to be replaced, with one of them almost causing me a very serious car accident. The issue appears to be with the sidewall failing. The first time this happened was in September of 2021. I brought the defective tire to a local Bridgestone retail center and my complaint/concerns were completely dismissed by the in-store employee and corporate. The employee contacted corporate on the phone and was told there were no recalls on my Specific tires. The employee insisted that because there was no current -??recall, -?? my tire was not defective. He also stated that I should -??trust him-?? because he-??s -??been in the business for 25+ years-??. Even though there was NO nail or sharp object found, Bridgestone had insisted that I must have ran over something. Relying on their knowledge and response in this matter, I went ahead and purchased the same exact tire at BJs wholesale club. ( I even took the tire to Toyota for inspection and they couldn-??t find anything lodged in the tire or evidence to indicate that I ran over any object. They were completely baffled.) Approximately 2 months ago, a second tire had a very similar issue occur out of nowhere. It happened when I was not even a five minute drive from my house. Yet again, the issue was with the sidewall. The tire was damaged beyond repair and I had to get the -??donut-?? put on so that I could drive my car to a tire center to purchase a new tire. Then (not even two weeks later) a different tire went flat in the same exact manner. This incident happened within less than 10 minutes from my house. Nothing appeared to have pierced my tire. I even returned to the area where it went flat and found no evidence of possible road hazards or sharp objects. The rips were located in multiple areas of the tire. This time the damage was much worse and once again the tire was damaged beyond repair. I am fully convinced the tires are defective.
A D V E R T I S E M E N T S
- Voorhees, NJ, USA