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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
2,904 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Toyota Camry seat belts / air bags problems

seat belts / air bags problem

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2020 Toyota Camry Owner Comments

problem #10

Dec 202023

Camry

  • miles

A D V E R T I S E M E N T S

My car has been brought into the shop over two times due to a recall that has no yet been resolved and has no time frame as to when there will be available parts created to fix this issue. The passenger air bag is in for a recall as in case of anything, the air bag will not deploy correctly or at all. This is a major safety issue as it can cause the death of the person rising in the passenger seat. I do not feel safe driving in this car especially since my car is always a full house and it is used as a family vehicle where all 5 seats are being used at once. This is a recall that was later found on this car meaning that the car was built like that. Again, I do not feel safe as I have had family members die in a car accident before. I have asked the dealership multiple times to resolve this issue. On June 23rd 20024, I was almost in a car accident. All 5 seats were being used and we were almost hit by a car that was going over approximately 85mph. A life could have been taken if we would have been hit and the air bag would not have deployed at all or correctly. My car has been in the shop, Hanlees Hilltop Toyota since Monday June 24th. I was concerned about the airbag and again, they do not have any parts that have been created by TOYOTA manufacturer. I asked for a loaner car and they did not want to help nor provide me with one. I do not feel safe in this vehicle and the airbag not working should be considered high risk and this car should not be drivable due to this major high risk issue.

- El Sobrante, CA, USA

problem #9

Mar 122024

Camry

  • miles
Tracking #[XXX] Reference to carbon monoxide leak in cabin of the car. 227PPM and greater. No warning signals went off. My personal carbon monoxide detector alarmed me after repairs of engine seal for leak. [XXX] Hunter at Doggett called repairs are done. This car is not safe to drive. Toyota Brand Experience caller Lily called me Thursday March 14 and said someone from the team would call me by Tuesday, March 19. As of March 31 6:45Pm --I have not heard from anyone. Car unsafe to drive Carbon monoxide in cabin, other 2020 recalled for leaks and engine block damage.. No warning, No testing, ---Dangerous to ride with passenger air bag may deploy in a crash Recall No remedy -Vehicle Health Report not available [XXX] " There was an error communicating the remote server. - Techstream Diagnostic Report for [XXX] Dealer Code 42182 not available. Service work prior to purchase of the this car was not and still is not available... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Beaumont, TX, USA

problem #8

Dec 232023

Camry

  • miles
There is a current recall on my 2020 camry. I was notified by email in December 2023. It is for the passenger side air bag. I do not feel safe driving the car since being made aware of the recall. The Toyota dealership I go to has said there is nothing they can do as there is no remedy for this recall. I also have had multiple issues over the years with the sensors and battery. I bought the car brand new, with 2 miles I rolled off the lot. A few days after purchasing it my battery died. My battery died multiple times within the first few months, sensors did not work, screen display was off, Toyota said they had to reset the computer software. There was an issue draining the battery. Fast forward to November 2023, I had to buy a new battery. Even though I have had issues with the battery since purchasing the brand new car, I had to pay for the battery out of pocket. Toyota said I just barely missed the warranty. Now once again I have issues with the parking sensors not working and the rear camera display not showing. I get the notification RCD unavailable. Even though my camera is clean and was checked at the dealership. I feel as if I have bought a bad car from the start. And now I do not feel safe driving it as well as being completely frustrated with it. What can I do?

- Jeffersonville, IN, USA

problem #7

Aug 112023

Camry

  • miles

A D V E R T I S E M E N T S

Airbags failed in accident passenger and I were hurt and significantly impacted and then informed about recall after the fact recall number is 23TB15/23TA15

- Fresno, CA, USA

problem #6

Jan 102024

Camry

  • miles
My car recently had this message pop up "SRS airbag system malfunction." I did a search for recalls and found that Toyota is doing a recall for my vehicle's year and model (2020-2022 camry). I used this site to punch in my VIN number but there are no recalls on my vehicle. What is the probability that my car has the same exact problem as what the company is recalling for yet not be a part of the recall" Is there anything I can do about this" The message popped up out of the blue.

- Raleigh, NC, USA

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problem #5

Oct 262023

Camry

  • miles
A car turned in front of my daughter and her boyfriend. They were going 40 MPH and there is severe damage to the front of the vehicle. The car will be totaled. Not one air bag deployed. All first responders were very surprised and cautious that even them exiting the damaged vehicle could set them off. They were told "not to move" until they could investigate a safe way for them to leave the car.

- Madison, WI, USA

problem #4

Jun 012023

Camry

  • miles

A D V E R T I S E M E N T S

My dash constantly makes this buzzing sound coming around the center of the dash. It is highly distracting and has almost caused me multiple incidents trying to stop the noise and find out where exactly it-??s coming from. Yes it-??s been reproduced by others.

- Goodlettsville , TN, USA

problem #3

Feb 142022

Camry

  • 17,000 miles
The contact owns a 2020 Toyota Camry XLE. The contact stated while driving approximately 26 MPH, an 18-wheeler vehicle crashed into the rear of his vehicle twice. The air bags failed to deploy and the seat belts failed to engage. The message "Air Bag System Malfunction" was displayed. The contact sustained whiplash and hit his head against the steering wheel. The contact sought medical assistance the next day and was diagnosed with a herniated disk and torn muscles in the back. As a result, the contact had undergone left shoulder surgery. The contact's sister sustain whiplash, hit her head and face against the passenger's side door and sustained soreness and bruises on the right side of her face. The emergency units transported the contact's sister to the hospital where she received medical assistance. A police report was filed. The contact was able to drive the vehicle to his residence. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired for air bags and seat belt failure. The contact stated that the event data recorder (EDR) indicated that the vehicle had only sustained one impact; however, the vehicle had sustained two impacts as it was rear-ended twice. The manufacturer was notified of the failure but did not provide any assistance or explanation for the erroneous report of the event data recorder (EDR). The failure mileage was approximately 17,000.

- Garland, TX, USA

problem #2

Feb 282021

Camry 4-cyl

  • 8,446 miles
The contact owned a 2020 Toyota Camry. The contact stated that while driving at approximately 50 MPH, he crashed into another vehicle. The air bags did not deploy upon impact. The contact suffered injuries to both shoulders and his back but did not seek medical treatment. The other driver was injured and transported to the hospital for an injury to his back. A police report was filed. The vehicle was initially towed to an independent tow yard and then towed to a collision center. The manufacturer was also notified of the failure and a claim was filed. The vehicle was deemed a total loss and was destroyed. The failure mileage was 8,446

- Vancouver, WA, USA

problem #1

Oct 112020

Camry

  • 3,589 miles
Our vehicle was struck from the drivers side - rear at an estimated 60mph speed difference. (it is thought we were slowed to approx 25mph, other car was probably 80mph or more). This happened on I95 in lumberton nc. The other vehicle was in left lane, we were in right lane. The other vehicle swerved into our lane hitting us "quartering" from left rear. Force was hard enough to deform right side of car which came in contact with nothing. As the driver, I struck the interior with enough force to cause a "severe" concussion. No side curtains deployed, and I do not believe the seat belts tensioned to restrain me in the seat. My left shoulder, arm, and elbow were also injured in the accident. The front seat passenger suffered injuries to her left arm, and recoiled striking the inside of the right interior. This caused head trauma as well. We don't believe the seat belt tensioned. Passenger in the back seat, right side also suffered injury. Not as severe as front seat occupants. He was throw around in the vehicle, it is unknown if his belts tensioned. All 3 had to be transported by ambulance for injuries suffered. There is a warning displayed in the dash stating, "SRS airbag system malfuntion visit your dealer" I believe had seatbelts tensioned, side curtains deployed, my injuries would be much less. This accident occurred 10/11/2020, weather was overcast but dry. Crash force was sufficient to cause body work deformation on right side of vehicle, which came in contact with no objects.

- Middle River, MD, USA

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