This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Before finding out about the fuel/stall recall I had a couple of issues which I did report to the panama city, fl Toyota dealership where I purchased my 2019 Toyota camery. Each time they checked it out I was informed that they could not see or find anything in the cars system (I'm guessing the cars computer/diagnostic system I don't know). I know this the car shutters/vibrates/sputters whatever or however you'd like to explain it, like it has bad gas in it. I run only good gas no low grades. Then I found out about this recall and have called the pc Toyota dealership servicing department 5 or 6 times that I know of and keep getting put off that their hq office hasn't approved the repairs to date. So I now am scared to drive it!!!!!! I have always been treated and been taken well care of by the pc dealership but at this point I am so disappointed/angry/unsatisfied with this car/pc dealership and Toyota in general. My life and other consumers that trust/trusted in this product/vehicle are now in danger of driving a car that could stall and crash and that could cause injury and possibly even death because of this recall issue. And we keep getting put off with them saying keep driving the car and contact us if it gets worse. They make you feel like you're being dishonest when calling into their service department telling them what's going on with their malfunctioning product. Or even when you take it in and their tech's tell you they couldn't or can't find anything you said. My car is getting worse each time I drive it. And the truth is we all take our lives into our own hands when we choose to drive these malfunctioning cars, because if we do pass someone and the car stalls we're toast!! if the car stalls everything turns off and locks up!! common sense!!!
My 2019 Toyota Camry, which I bought certified used in July 2020 had a recall that I never received notice of and only found out because I called the dealer on something unrelated. Toyota says they sent 1 letter to me, which is not enough for a flaw of this size and safety implication. It is no. 20V682. Toyota does not yet have a remedy for my model and therefore I've been driving with a car that could stall at high speeds. They do not define high speed. Communication has been [xxx] and the remedy should have been provided, given the serious nature of the recall. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A recall is out, but yet, a remedy hasn't been given. It's a very obvious issue, and it needs to be fixed. It even says that a crash could occur because of this problem. I have 3 kids I haul around, so I am risking their safety, along with mine.
On multiple occasions (about 3-4 times a week) when starting my vehicle the engine stalls and I have to retry at least twice for my car to start. At red lights the vehicle lags and takes a moment to pick up speed. Often in a jerking motion. When accelerating to speeds above 20-80 mph the stalling starts again and does not feel safe while driving. We notified our dealership about the issue when getting serviced and they stated they could not provide any information on why it was doing this. We have had this problem since December 2019 and has progressively gotten worse. Once we received the notification about the fuel pump recall we requested for the dealership to take our car in for the recall fuel pump and they refused to take our car and advised us to go to other Toyota/ Lexus dealerships. The other Toyota/Lexus dealerships told us to go back to the original dealership were we get are car serviced at have them take our car in for service. When we went to the original Toyota dealership where we purchased our car from, they still refused to provide a rental since we explained them how unsafe the car is while driving. We have tried emailing and do not get any responses. We also tried calling to speak with the manager but none of the managers have taken our calls or tried to call us back.
Received recall from Toyota December 7, 2020 stating existing fuel pump may stop operating. "if a vehicle stall occurs while driving, this could increase the risk of a crash." Company currently has no remedy and we have an unsafe car that we are paying off.
When I had left my house, I pressed the throttle and the car wouldn't go, it was coasting still, but its like it wouldn't go. Then, I pumped the throttle and put it all the way to the floor. It had finally went. This car also seems to have a massive delay when we press the throttle at stop lights. I have contacted Toyota about the recall, which they did not inform me of, I had to look it up myself due to the nature of the issues I was experiencing. Sure enough. Fuel pump showed up on the recall which would make sense to why I'm experiencing these issues, the engine is not getting enough gas. Not only did Toyota not inform me of the recall but they still have not found a "remedy" for the issue, while I have seen a couple people commenting on their facebook page that their had been fixed. Also, had found out I'm not the only one Toyota had not informed of the recall and seems to be a lawsuit currently because of that. I have a newborn. Whats going to happen if the fuel pump goes out with him in it?
The contact owns a 2019 Toyota Camry. The contact received a recall notification of NHTSA campaign number: 20V682000 (fuel system, gasoline) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had experienced a failure as an abnormal noise appeared from the rear where the fuel tank was located. The vehicle was taken to the dealer (Toyota of boardman 8250 market St, boardman, oh 44512 (330) 333-7218) for a diagnostic test, however, the technician was unable to duplicate the failure. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. VIN tools confirms parts not available. The failure mileage was approximately 35,674.
I have received notices regarding this low pressure fuel from. Consumers report, Ohio dept of motor vehicles and now from Toyota.. I have called the dealership once a month three times, but they keep saying they expect a remedy next month.
The fuel gauge incorrectly displays the fuel in the tank. For example I can drive 160 miles and the gauge has not moved since it was filled up. Further I drove over 600 miles and the fuel gauge indicated 1/4 but when I filled up the car it took 13.6 gallons of gas. The tank capacity is 14.5 gallons so that meant I only had 0.9 gallons of gas yet the car showed 1/4 of the tank of fuel. This could lead to the car running out of gas before the car's fuel gauge indicated. This is a clear safety issue. I have had the car in for repair 4 times at the dealer but Toyota refuses to correct the issue
Car recall for defective low pressure fuel pump. Recall was started in 1/2020. My vehicle was added in 10/2020 and I was notified on or around 12/30/2020. This is a very serious, potentially life threatening issue. Toyota has indicated a replacement part for my car may be available by the end of 2/2021. Not guaranteed. If I can get the replacement part at another service station, Toyota will only pay for the part not the labor. This is unacceptable and potentially life threatening. Toyota has known about this issue for a year. I made the decision to lease for the girst time so I wouldn't have unexpected repairs or problems. Toyota has handled this poorly and Toyota is not making customer safety a priority..
While driving at city speeds and applying brakes hard the car will periodically speed up and starts shuttering. I need to shift car to neutral to prevent an accident. I have taken the car to the dealer at least, but nothing is found.
Started noticing that the car was feeling weak when accelerating, and with no reason at all, at speeds around 70mph the car shuts down completely. You lose steering and braking capabilities which makes it hard to safely merge into the emergency lane. Toyota has a knowledged the recall but with no remedy as of yet (it has been since October 2020 that they recall was issued), and says car is unsafe that if I drive vehicle to stay in right lane of interstate which to me is just as dangerous as traveling in any lane on interstate, though they recommended not driving vehicle. As far as I can tell, the vehicle only will stall out at a higher speed (around 70mph).
My car has very little power. I am afraid to make left hand turns in traffic because I never know if the car will move with proper and accurate speed. The vehicle has had a recall of the fuel system for which the manufacturer does not have a fix for. My tires constantly lose air since the day I bought the car. My gas tank access door doesn't open properly, also since I bought the car. The dash screen goes off spontaneously.
Contacted surprise Arizona Toyota Friday morning on 12/4/2020 regarding fuel pump. After car is turned off fuel pump keeps running. No response from Toyota and we have the full warranty. Paid extra for it. Very concerning. Really need them to take immediate action. 8500 miles on 2019 Toyota SE Camry
I got this email clearly stating that my 2019 Toyota Camry is involved in a recall, so I scheduled a appointment at northridge Toyota in northridge California on November 27th at 8am, and they told me they didn't have the fuel pump replacement. I'm very angry, it's not safe to drive my vehicle. Please help!!!!!! 'your vehicle may be involved in a safety recall and may create a safety risk for you or your passengers. If left unrepaired, a potential safety defect could lead to injury or even death. Safety defects must be repaired by a dealer at no cost to you.' NHTSA recall id number :20V682 manufacturer :Toyota motor engineering & manufacturing subject :fuel pump may fail
I purchased the vehicle from a dealer in June of 2020 and was unaware of any ongoing recalls or that any required service had not been completed. I've had the vehicle in the shop multiple times for engine stalling while driving, engine shaking, misfiring, and loss of forward momentum. Not once did they tell me about the recall or that Toyota was aware of the problem until I took the vehicle to a different automotive shop. The new shop gave me all the recall information and advised that the vehicle is not safe to drive. The engine will sputter and shake in idle and in reverse. Consistently the vehicle shakes and runs very rough when in idle, reverse or attempting to accelerate from stop lights, red lights, parking lots, etc. Dealership told me that I wasn't used to the electronic fuel ignition and that the sputtering and delay in forward momentum was normal. One time I was driving 65mph and the vehicle stalled while on a island causeway. Luckily I was in the right had lane and was able to get off the road safely. Another time the vehicle stalled was in a parking lot (again slow speed) and again in reverse. The vehicle did sustain rodent damage to wiring on 2 occasions which the dealership repaired, noted the multiple engine misfires and "cleared the codes". the vehicle ran better for about a week and then the same problem begins reoccurring. The spark plugs continue to foul due to the engine fuel pressure issue.
My vehicle will stall and stops randomly. It is losing power at stop signs and stop lights when I hit the brakes. A few times it lose power temporary while in motion. It keep showing "charging system malfunction and stop in a safe place" message when this happens. It will go back to normal after 5 minutes and then the whole thing repeats a day or two later. I took it to Toyota dealership to fix but they concluded the car is alright since there is no check engine. But the problem is there and the car keeps unsafe stopping. My vehicle problem seems similar to those of January 13th 2020 "fuel pump may fail recall" NHTSA campaign number 20V012000.
A D V E R T I S E M E N T S
- Wewahitchka, FL, USA