I purchased a new 2019 Toyota Camry LE and I noticed that the steering wheel’s seam was rough. This appears to be a manufacturing defect because I have owned several Toyota vehicles over the years, but none of them had this issue. It is as though the seam was never buffed down, so there is a rough edge.
When I took the car in to the dealership for its 5,000 mile service recently, I told the service department about the issue. They checked it out and told me that they compared the steering wheel with another Camry, and it had the exact same feel with the seam, so it was not a defect and they could not do anything about it. If two Camrys have the same issue, this indicates that it is a manufacturing defect and should be corrected. It is a minor issue, but annoying.
A D V E R T I S E M E N T S
I purchased a new 2019 Toyota Camry LE and I noticed that the steering wheel’s seam was rough. This appears to be a manufacturing defect because I have owned several Toyota vehicles over the years, but none of them had this issue. It is as though the seam was never buffed down, so there is a rough edge.
When I took the car in to the dealership for its 5,000 mile service recently, I told the service department about the issue. They checked it out and told me that they compared the steering wheel with another Camry, and it had the exact same feel with the seam, so it was not a defect and they could not do anything about it. If two Camrys have the same issue, this indicates that it is a manufacturing defect and should be corrected. It is a minor issue, but annoying.
- Jeff B., Naples, FL, US