This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2018 Toyota Camry. The contact stated that while his son was driving at approximately 50 MPH he fell asleep and the vehicle left the roadway. The contact stated that the vehicle crashed into a tree head-on. The contact stated that the vehicle's front end was crushed by the tree, however, the driver's side air bag had not inflated. The contact stated that the police were on the scene and filed a report. The contact stated that his son was not injured and was not examined by any medical professionals. The vehicle was towed to an impound lot and later declared a total loss by his insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 216,000.
The contact owned a 2018 Toyota Camry. The contact stated that while driving at 5 MPH and attempting to merge into a tuning lane, he collided with another vehicle on his driver's side front end panel. As a result, the vehicle careened to the right over a pedestrian walkway and into a wall. The air bags did not deploy. A police report was filed, and injuries were reported. The driver went to an area hospital on his own and received an x-ray and treatment for various aches and pains. The other driver was transported to an area hospital and treated for unknown injuries. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 92,000.
The contact owned a 2018 Toyota Camry. The contact stated that while driving through an intersection at approximately 46 mph when another vehicle driving at approximately 40 mph crashed into their driver-side door. The air bag did not deploy. Both vehicles were damaged. The contact's vehicle was totaled and was determined to be totaled. A police report was filed. The contact received injuries to their head, back, and leg. The passenger received injuries to their upper body. No medical attention was needed. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,100.
Driving on the freeway, cruise control set, a remnant of a large tire was in my lane, I could not avoid hitting it, it caused my car to lose control, drive up on the concrete divider placed by construction crews, came back down to the freeway and hit the back of a semi causing my car to then spin out of control and eventually landing in a ditch. The entire front end of the car was damaged, the car was deemed totaled by the auto repair place. During this incident none of the airbags deployed.
1st Occurance: Approaching stop sign getting off freeway and brake pedal was hard to depress and brakes slow to work, pulled emergency brake to stop vehicle just in time. No warning lights, no squeaking brakes or grinding noises. We had a long drive approximately 4-5 hours freeway with 1 hour stop before reaching our destination where this occurred. 2nd occurance: Next day in city traffic driving 35-40mph. Noticed brakes getting less effective with each use eventually having to use emergency brake as main brake. Still no lights or noises from vehicle. Pulled over and called Carmax where I financed and had MaxCare to make an appt for brakes to be fixed and diagnosed. Appt was made for a week or so out and in the meantime, driving home to park the vehicle-?? 3rd and last occurrence:(same day) while approaching a traffic light, the brake pedal was depressed but failed to stop the vehicle. No brake warning light.No dashboard warning lights on at all. The brake pedal was depressed to the floorboard to stop the vehicle and vehicle did not stop. Pumped the brake pedal a few times and still nothing. Vehicle ended up getting deemed totaled by insurance. Also note: the airbags did not deploy. The accident was a head-on collision with a rock wall going 40-45mph. Seatbelts fastened. Passenger was dazed from hitting head during accident and bleeding. Right leg received a 7 in cut which is now a knurly 3-4 inch scar. I was left carless and basically homeless with no where to stay in an unknown city for weeks until I was able to purchase a bus ticket home. Due to being stuck 6 hours away from home and carless I lost my job. My life has been completely turned upside down and my mental health is continuing to decline. I am unable to take kids to school or sports as well as the park for simple family quality time.
- Lakeport, CA, USA
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There-??s been a few times when I started my car to head to work and something appears on the dash board that reads ( Air bag malfunction) Then it-??s gives me a hard time to steer the car. This has happened ample times. So when it does happen I have to shut the car off and then turn it back on so that the issue on the dash board disappears. I do this 2 to 3 times until it clears. (Very weird).. Every time it happens it-??s when I turn my car on to head out to either go to work or do errands. Etc. But i usually shut the car off immediately when I see that it appears on the dash board. When I do, it usually goes away and I can again take control of the steering wheel and the pressure on the steering wheel go back to being normal and manageable. But I-??ve noticed that when it does come on there-??s a tremendous change in the steering Ps. It reads -??. Airbag malfunction.
I was rear ended when I was braking hard to avoid hitting a dog in the street (where I live you can be sued for running over/injuring a dog). My car speed was about 10 mph give or take, and I was rear ended by a distracted driver (who admitted to using antidepressants on a daily basis) who I believe was going at least 45 mph. My car was pushed forward at least 6 ft and no airbags were deployed. I thought I died because I saw a flash of bright light enveloping my entire vision while my chest and forehead were whipped forward harshly and almost touched my steering wheel. My whiplash injuries are moderately severe and have actually put a few discs along my entire spine and cervical area off-center, continuing to cause extreme back/neck pain and discomfort. I have sharp intermittent pain in my head as well. Had the airbags went off from the steering wheel I strongly believe I would not be in this much pain, having to take time off work to seek treatment a few times a week. I am confused as to why the airbags did not deploy when my car was crashed into behind at such a high speed when viewing footage. Had this happened on the freeway I have no doubt I would be dead from a broken neck or in the hospital as a 'living vegetable' from a cracked spine. Toyota should be making airbag deployment in all types of accidents a priority. Individuals are just as prone to sustaining life threatening injuries when rear ended as during a frontal collision.
We were struck in the rear by a driver and pushed into another car in front of us. The Airbags never deployed during the accident, seatbelts did not constrain us and the driver seats snapped backwards injuring passengers in the front and in the back of the car. Back seat passengers had life-threatening injuries and front passengers had severe injuries.
On 9/24/20 we experienced a head on collision in which both occupants experienced injuries from the seatbelt (passenger had a fractured sternum), air bags did not deploy. Oncoming car crossed the centerline on a curve, both cars were moving. I would dispute the speed of the other car as I believe it was going much faster than stated in the police report. Our vehicle may very well have performed as designed (Toyota has been called to confirm), we are thankful to be here, but feel the injuries could have been minimized if the airbags deployed. Other vehicle had airbags deploy, both the driver and passenger walked away.
Severe high impact front and rear collision, no airbag deployment. Vehicle hydroplaned, struck concrete center barrier, spun three times across 3 lanes of highway and hit guardrail in rear. No airbag deployment. I have only unloaded front pictures, site would not allow more than 5 pictures. Please contact me for the rear damage pictures
My son, [xxx], hydroplaned in heavy rain while driving on the highway, lost control of the vehicle and hit the concrete median at a high rate of speed. The impact was very hard and involved the front and driver side and sustained heavy damage. The front nor side airbag deployed and therefore his head collided with the steering wheel. He sustained injuries to include a concussion and a torn avar ligament in is neck. His injuries have him incapacitated. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I purchased a Toyota Camry on 2/17/20. Two weeks later the SRS airbag malfunction light started to illuminate and the rear seatbelt alarm continously sound off alerting me to fasten seatbelts when no one was sitting back there. I tried taking the vehicle back to the dealer I purchased it from to see what was going on but was told it had to be taken to Toyota. After taking the vehicle to Toyota, I found out the wiring harness had been torn and that it would cost me $4,900 to fix the issue. I was also told if I was ever in an accident, the airbag more than likely wouldn't deploy. Since discovering this issue, I have not been driving the vvehicledue to the safety issue.
We met with a car accident on 11/11/2019 morning. Our car got badly hit on the front side and has been declared totaled by insurance. VIN [xxx]. this is a Toyota Camry 2018. The main reason we went with this car is the safety that was advertised. However, during this crash none of the air bag deployed from the car and helped my wife (the driver) from getting the shock. She also got neck strain during this incident. If this due to the faulty air bag, it makes me annoyed as my 8 year son was also on the car when this incident happened. It makes me wonder whether this car is really that safe as it is getting advertised and require you help in registering this complaint with Toyota to see what would be next steps. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Tamara recall I was completely stopped in traffic on the interstate and was hit by an SUV going 60+ mph. The impact slammed me in to the two vehicles in front of me. My trunk was smashed and my front end was messed up. My radiator was cracked and my fan was cracked. Overall my car was totaled.... yet my airbags did not deploy, which is why I suffered a concussion along with a variety of other injuries.
While driving my 2018 Toyota Camry, a deer ran in front of the car causing a serious accident. Two airbags deployed. I saw a fire flash from the steering wheel airbag and received a serious burn on my arm. My jacket sleeve melted as well. It's been over a week, and the burn has still not healed. So thankful my eyes were not burned!
The contact owned a 2018 Toyota Camry. While driving various low speeds in a 30-car garage facility, the vehicle independently accelerated without warning while pulling into a parking spot. The vehicle crashed into a wall and bounced back approximately 30 feet, striking a nearby parking column. The contact stated that the automatic ABS became inoperative during the failure. The air bags did not deploy. A police report was filed. The vehicle was towed to a salvage lot where it was deemed destroyed by the insurance company. The contact suffered severe bruising and bleeding from the driver's seat belt across the left side of the chest. Medical attention was required. The manufacturer was made aware of the crash and sent an engineer on November 14, 2018 to remove the computer system from the vehicle for further analysis. In addition, the contact was provided with case number: 810130693. The failure mileage was 5,600.
The contact rented a 2018 Toyota Camry. While the vehicle was stopped, it accelerated independently and crashed. The front side air bag deployed; however, the frontal air bag failed to deploy. The contact sustained multiple injuries that required medical attention. A police report was filed. The vehicle was towed to a towing lot. The dealer and manufacturer were not notified of the failure and the vehicle was not diagnosed. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Dresden, OH, USA