This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had constant problems with my 2018 Camry since purchasing May 2018. My car is always jerking as I accelerate and when I'm driving in town, feels like I'm getting rear-ended and hesitating on highway when I have to accelerate into traiffic which is very dangerous when the car won't get up and go. I have had it to the dealer several times. They reset the computer because it can save settings from previous drivers. That didn't help. They told me that it's a different transmission and it takes few seconds for the computer to communicate back to transmission. This is a very unsafe feature. The car is super loud and rough feeling with the tires. I feel like I'm driving an old vehicle from the 80's. the entune app has constant issues of not loading or recognizing my phone. Tire pressure light comes on all the time and pressure tests fine at dealer. Maintenance light comes on every 5000 miles for tire check and oil only needs changed 10000. Maintenance light should be separate from oil change so you know which one needs done.
(hybrid mod) while traveling on an interstate in may, the rt rear tire blew out(odo 7,000). Seemed to be no reason, it just blew out. Then in July, again on an interstate, the lt rear tire blew(odo 12,000). Once again, no reason, just blew out. We we're told by Firestone that the tires on my vehicle have been discontinued & I can not do a warranty claim because I did not purchase the tires from them, Toyota did so Toyota has to do the claim. Toyota tells me they do not warranty tires, Firestone does & I have to go through firsetone for warranty claim. No one seems to want to address the fact that there are still 2 more tires (on the front) that could still blow out & cause me to have an accident. Dealer told me they couldn't help because I didn't keep the tires to show they were defective. The brakes have always been overly sensitive. The car then started braking (the collision safety feature) when there are no other vehicles, people, animals, etc in sight. It has happened on highways, city streets, straight roads, in curves, sunny days, rainy days, etc. The vehicle randomly decides to engage the braking safety system when it should not. All the dealer where I purchased the vehicle could offer as a suggestion was to turn that feature off! as if all that wasn't enough, while backing up & coming to a complete stop (but still in reverse) the car lunged back another foot or better causing me to collide with a basketball pole in my driveway. After that, when I pump fuel niw I have to hold the handle so it doesn't touch or lean against the bottom part of the neck hole. Otherwise, any fuel you try to put in it will flow right back out & run down the car to the ground. I have repeatedly asked dealer to deal with these issues & told them I don't feel like ithe vehicle is safe at this point. After months of run around & not returning my calls, dealer referred me to Toyota today.
- Anderson, SC, USA
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- Chapin, SC, USA