This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vacuum brake pump assembly malfunctioned and I had the vehicle taken to the dealer that did the original recall for the vacuum brake pump assembly and they inspected the vehicle and told me that was the issue along with the nipple inside the pump had broken off and fell down into the engine and had damaged the cam shaft. Exactly what the recall states. Yes the vehicle can and has been inspected its at the dealer still and has been since 06/12/2024 when this occurred. The safety of my wife and daughter and any other people in any vehicle in front of mine due to the brakes got extremely hard to push and the vehicle would not stop properly. Almost plowed into a jeep wrangler that was in front of her when trying to pull into the grocery store. Yes the dealer Butler Toyota the service manager Thomas is the person I have been directly dealing with and he has tryed to contact toyota to get an answer and they wont give an answer. He has even contacted his southwest toyota service contact and they have tryed to get some info for me but no answers. The vehicle has been inspected by the service manager and a technician from Butler toyota and thats where all my service and the recall was done. There was no warning or messages before this but when the pump went out and the brakes would not stop the car there is a message in the info center now that this occurred. My wife and daughter was on there way home from dance and was stopping by the grocery store when she went to stop she couldnt almost rammed the back of a jeep in front of her. She pulled into the parking lot turned the car off and called me. When I arrived about 15 minutes later there was i thought brake fluid all under the car. I then had another person ask if i needed help and i asked him would he help me push the car just about a foot or so backwards to see what was leaking. When i put my finger in it it was motor oil. I immediately told my wife that it was not drivable and took the vehicle to Butler Toyota
Car does not accelerate from stop at a traffic light intermittently. THis poses a risk/hazard as the car behind it closes on it and expects the car to move forward. The vehicle was recalled a year ago for a fuel pump that was supposed to cause the same issue. Its been replaced and the issue has shown up again and now cannot be reproduced by the manufacturer.
Some times car will not accelerate no matter how much stepping on the gas pedal, car will slow down like its going to stop or no power to the car while car is moving/driving. All lights on the dash board lights up, one of them that is known is the "brake malfunction" light.
I just brought this car on June 1 2021 then 2 month engine light came out after that October 1 2021 stop running it doesn-??t run no more it start but don-??t run at all
Since I brought this car at dealer shop June 1 2021 and I-??m about a month went to repair vacuum pump which paid to the mechanic after that check engine light came out little by little start to have more problem until October 1st 2021 stop working doesn-??t run no more couldn-??t do nothing at all it does start but doesn-??t run when the car is Lyft up the wheel kinda runs little bit but putting on D and wheel goes reverse and putting on R the wheel doesn-??t run nothing at all. Spoke with dealer shop manger all he say don-??t call me here no more hung up. I tow car to toyota dealer all they say is seven grand to have transmission fix which its not transmission at all the scanner says transmission pass please help me now my car is been repo and because I didn-??t pay payment for what because car is not working and running I don-??t have money or job without car my life is done I need this car back asap please
- Santa Clarita, CA, USA
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I have had issues with the breaks since I purchased the vehicle. The first recall I got the vacuum pump replaced. I still have the same issue. I have been having the break issue but recently had an issue slamming on my breaks after someone was coming around the corner too fast in my garage and feeling pushback from the break petal and not breaking fully. I actually did hit her care but she only had scratches and decided not to file a claim (I have the date and pictures as well). I bought this Camry feeling confident and I actually worry about my breaks I even got them replaced thinking they were worn out but I still have the same issue.
After owning this vehicle for almost 4 years, the "Jerky" feeling that other individuals have faced is still there, although not as severe now after I figured workarounds. However I do not like having anyone else in my vehicle as they tend to get visibly uncomfortable once they feel that jerk while the vehicle is in motion. It is nearly impossible to have a smooth transition when the vehicle has to slow down and accelerate immediately. There is almost always a significant 2-3 second delay when you have to accelerate quickly into moving traffic. If I let my foot off the gas while in motion I can feel the gears thud while in motion to accommodate for the loss in speed. Dealerships I've went to have reset the 'software' multiple times and say that the jolts are something I have to get used to and that the car 'learns' from your driving habits. A Toyota dealership rep also told me that Lexus's have this problem too. Clearly this is something that Toyota has not paid attention to since they overhauled and completely redesigned their 2018 lineup. A vehicle is NOT a pet and should not have to be trained. I am unsatisfied with how Toyota does not seem to be addressing this common transmission issue and offering repair services. The only workarounds I have experimented with myself and found some degree of success is 1. turning off eco mode 2. NOT using the cheapest gas (if located in SoCal use #89 when financially able. COSTCO gas seems to deliver good results). 3. fully warming up the car before operating for the first time 4. accelerating gradually (DO NOT STEP ON GAS PEDAL HARD) 5. avoid braking hard (do not tailgate others and allow proper distance between yourself and other drivers) These steps only lessen the severity of the jolts felt but does not totally eliminate them. I don't feel 100% safe while driving this vehicle and am planning on selling it as soon as payments are done.
Transmission has a shock when shifting. It also revs high in order to shift, when it does it has to much power. Vehicle can decide when to shift it just jerks
Vehicle jerks when in motion or before braking. This is dangerous because it could cause an accident. It doesn't seem to properly switch speeds which also cause it to jerk forward. Again, possibly cause an accident. It constantly slows down because it "detects item" when there's absolutely nothing in the road. It will slow down at any time on the highway. I've received 2 master warnings alerts that the dealership said, weren't registered in the vehicles data base. The master alert is loud and fills up my dashboard so, it happened. It happens all the time.
I was able to fix the issue of the vehicle not responding well to bursts of speed, simply turn off eco mode, and refill vehicle with better gas (do not use the cheapest tier of gas available at the gas station, go the next tier up from that). I have owned this vehicle for 3 years now with under 13,800 mi at time of writing. There are steering issues when traveling at high speeds. I share this vehicle with other individuals and all of them complain of the vehicle shaking severely when traveling at high speeds. Steering wheel frequently seems to "lock" in place when driving curves. The recall that is currently in place, 20V682, has been effective since late October 2020 and as of now there is no remedy available. I spoke to a Toyota rep early February and they were anticipating a remedy to be available by the end of the month but there is no remedy available. Tried calling again and this time they were unable to give me an exact date for the remedy to be ready. Meanwhile I am reading more and more complaints of other drivers with the same vehicle stalling while in motion, endangering not just their own lives but the lives of other drivers and passengers as well. The last thing I want is for me or my own family members to be in a severe accident and possibly lose our lives. It is irresponsible for Toyota to keep us all waiting for such a long time for a remedy. There seem to be more and more recalls affecting all Toyota branded vehicles due to poor qc. If they could only take the time to properly test all products before release them to the public, we would not have to drive in our vehicles feeling on edge and uncomfortable all the time. If these recalls keep coming I am seriously considering selling the vehicle once my payments are done in 3 years, and consider looking elsewhere for brands who value safety instead of adding more tech gadgets to hike up prices.
There has been several misfires when starting the car, and the car sometimes goes into like an idle mode. The dashboard states 27 mpg, but I've been tracking mileage on a paper log, and the vehicle is really only receiving approximately 19 mpg. I looked to it to see what it could be, and after looking up active recalls, realized that it was symptoms of the fuel pump malfunctioning. I took it to scott clark Toyota; a manufacturer's dealer, and they refuse to remedy the situation.
My Toyota Camry 2018 SE have a delayed acceleration. I.e when you go on a highway and press the gas pedal it will increase the RPM but not the car speed and seems like car is not in D but on N. lot of people complaining about this issue with 2018 and above models. Toyota needs to look into this matter.
Today I noticed during my car parked at start up there was a ticking sound towards the front end of the engine. After maybe about a min or two it quieted down a lil but it is still noticeable when your standing in front of car. I can't seem to figure out if there is a problem with the fuel pump or if the transmission is slipping as to my previous comment on acceleration delay from a stop.
Transmission: When accelerating hard, such as on an on ramp, my speed only increases slightly while the engine revs to 5000+ rpms. I let off the gas & then it shifts and speeds up. The 8 speed automatic transmission will not shift on hard acceleration until I let off the gas pedal. This is consistent and I believe, a safety hazard. Cruise control: This system has what Toyota calls a safety feature that automatically slows the car if it thinks the vehicle or object ahead is too close. In reality it slows the car dramatically without anything in front of me and a clean windshield. It has a windshield camera to detect such things, so I have to keep it clean. This is a recurring thing. I have notified Toyota. There should be a required fix for such safety problems.
Often during acceleration, my car seems to sputter or misfire. When taking off there seems to be, as the only way I can describe it, an air bubble in the fuel line. Kinda like fuel isn't constantly being fed to the engine. There are gaps. While driving at a constant speed, this does not happen. Also, sometimes when accelerating from a stopped position, my car accelerates slowly and then all of a sudden, takes off as if its playing catch up. Although there isn't an active recall on my car, I think there is a problem with the fuel pump.
I have a 2018 Toyota Camry and on my first week after buying it, I noticed that there's a major acceleration delay that I couldn't bear anymore. It's making a weird sound and is definitely something noticeable. Toyota seriously needs to take care of this as this may cause accidents especially on merging on the freeway. I tried to take it to 2 different Toyota service centers and both just told me that my car was driving fine. I looked up some complaints for this car online and it seems like a lot of people are actually complaining about this same as with 2019 models. I hope Toyota will fix this because it's making us consumers very frustrated.
When driving with the pre collusion system cruise control activated the car slams on it's brakes dropping up to 19 mph instantly and can come to a complete stop per Toyota. It almost got me run over by a semi. I filed via the Toyota lemon law website to no avail. In 2018 the pre-collusion sensor was tied into the pedestrian sensor. Hence at times when sensing periphery it slams on the brakes. Toyota has 71 disclaimers to protect themselves, but almost every Toyota since 1018 has this dangerous technology. Several dealerships are aware of this and my salesman told me to use the alternate cruise control since it happened to him also. I was advised of the same by two of their other employees. This system will result in horrific accidents. It typically activated when coming upon the quarter panel of another can and at times when it's oncoming traffic. Some of the disclaimers state: "snow coming off the car in front, signs, other cars, metal in the road" and so on. Toyota exudes indifference and insults me upon investigating the car is operating as designed. I emailed 114 newspapers nationwide, but don't know if anyone published. I've spoken with several dealerships that have had customer complaints. It happens both on streets and highways. It happened the first time around Oct 1, 2018. To make things more frustrating twice stated the car is operating as designed. The problem has happened numerous times for no reason. I doubt that anyone cares, but I warn you: Do not follow newer model Toyota vehicles closely as except for the rav4 they all have the same technology per Toyota. Twice Toyota informed me my car was operating as designed. That my friends is an ignorant statement. No car is designed to slam on the brakes with no obstructions ahead. Mine has done it at least 50 times, but there software doesn't reveal that so it also is deficient.
The contact owned a 2018 Toyota Camry. While the contact was attempting to park in the carport with the brake pedal depressed, the vehicle spontaneously accelerated. As a result, the contact struck another vehicle that was parked in front of the carport. The vehicle bounced off the vehicle, struck the corner of the house, and kept accelerating into a field. The vehicle came to a complete stop because the field was muddy. A police report was not filed and there were no injuries. The vehicle was towed to all star Toyota of baton rouge (9150 airline hwy, baton rouge, la 70815) where it was deemed destroyed. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA