This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my Toyota 2018 Camry SE with 4 miles on it. Almost immediately I noticed that the car has major problems accelerating. While resuming driving, from a stop sign or red light and merging on to a highway, when I press the gas pedal the car has a major delay in acceleration. It makes a loud revving noise like a sports car when I put my foot on the gas, and the car does not take off when pressing the gas pedal. It is a major delay.its very slow, and you barely move while the car is making a tremendous and embarrassing amount of loud noise. In order to try and avoid being hit by oncoming traffic, I press the gas pedal to the floor, and at this time I don't know what will happen. Its totally random. I could take off out of sync with pressing the gas too quickly, or barely move at all. This is hazardous. I have complained to the service department twice at the Toyota dealership, that I purchased my car with no resolution. The dealership said both times, that they test drove my car and said nothing was wrong with the car. Please do a recall on this car for our own safety.
From the first week of driving, there became a terrible and annoying hesitation of 3-5 seconds when accelerating. Since this is a V6, it accelerates great, but I realized after deceleration and then accelerating again, there was a long delay before the engine would 'catch up' with the idea that we wanted to go again. Upon complaining to service, they said it takes several hundred miles for the computer to learn how each individual drives. Again, after several hundred miles, the same occurrence, and it seemed to even get worse as I sometimes spin the front tires (on ice and snow and wet roads) once the car's computer actually accelerated. Once the dealer actually 'reset' the computer which made things worse because the 'learning' mode started over. Several times I complained and finally one of the master techs admitted this is because of the drive-by-wire system that replaced the mechanical foot-pedal direct acceleration. He said it's also complicated by the 8-speed transmission, that when decelerating, the trans upshifts to maybe 6th or 8th gear, and once the driver accelerates again, the drive-by-wore system, which is already delaying acceleration from the drivers foot pressure, has to then up shift several gears 'immediately', this causing a lurching (and sometimes tire spin). Toyota acknowledges the 'problem', but says since other similar cars do the same thing, that it's 'normal'. I disagree. It's is a fault, a design defect, and it should be investigated and repaired. Toyota has become service-lazy in recent years and refuses to fix design flaws, forcing their customers to deal with faulty cars.
I just bought a Camry SE 2018 and everytime from takeoff to a stop pedals or transmission feel rougt is like the car dont move if you gonna take off I need to press the pedal so hard to get the car move to pass the others cars the same thing I dont feel safe in this car I have a 2017 elantra at that Hyundai handle better than the Camry so aceleration is rought I just have two days driving and I know thats cant be like that. So that happen when the vehicule is in motion after stop when pressing the gas pedal after stop when going to drive again hard aceleration and car wasting to much gas Camry has 43K I bought it use and that happen the first day I bought I was thinking maybe is me cause I have a Hyundai but I drove before a 2014 Camry and is not like that
Everytime we step on the accelerator it delays take off response as of the transmission starts on 4th gear then rapidly drops it to 1st or 2nd which then creates a really jerky effect which is not comfortable, not safe and not reliable.
- Davis, CA, USA
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Moving slowly I turned the wheel to the right to change lanes and accelerated, the trans seemed to go into neutral by itself. The engine revved up but car would not go for about 3 seconds until it finally engaged. This created a dangerous situation where cars coming up behind could have collided with me. This happened at a busy intersection on a city street. I was going about 5mph when I turned the wheel to the right and tried to change lanes.
While driving the car jerks when going into the next gear. It feels like the transmission is slipping. It seems like it don't know what hear to go in at times
Lag and hesitation when going to full throttle on the gas pedal. It hesitates for a second and then finally grabs on to accelerate. It has done this since I purchased it but was hoping it would work itself out eventually, but this hasn't happened. Toyota did a tsb software update for the 4 cylinder but not the V6.
When I put the car in reverse and then in forward the car jerks. When I'm driving the car at lower speeds and my foot is not on the gas pedal and then I press the gas pedal the car feels like it's going to stall, or shifts down or up jerky like it skips gears or it can't decide what gear it should be in. I understand there is a technical service bulletin to resolve this issue that Toyota is aware of. The bulletin recommends that dealers reprogram the PCM module. The bulletin is tsb #T-sb-0330-17. The dealer won't reprogram because it's nit a recall issue.
While driving, with or without cruise control on the freeway, the transmission is extremely jerky. Any sort of incline seems to highlight the issue even further! I have taken it to the dealer, only for them to tell me nothing is wrong. But what would I know, even though I drive it 110 miles a day. The problem has also occurred from takeoff from a stop sign or stop light. The RPM's want to jump and the pedal is very touchy. I really hate the transmission jerking this hard when I'm driving 75-80 on the interstate. I also didnt want to pay this much for the Camry, which I hold in high regard, only for this to continue happening on a daily basis. I had it looked at with around 6K miles and now I have 13K on the car, with zero improvement. Toyota, please acknowledge and fix this issue for all owners experiencing this problem!
The car hard shifts about 30 miles per hour... seems to always be searching for the correct gear, some lag time when accelerating. The problems seem to start about 5K-8K miles. The first time, the dealer said to switch to premium gas, the problem got progressively worse. The dealer is replacing the transmission; however, it is on back order and it may take 4 weeks to get the new transmission. Dealer is also unaware of any problems with the transmission on the 2018 Camry.
I have had constant problems with my 2018 Camry since purchasing May 2018. My car is always jerking as I accelerate and when I'm driving in town, feels like I'm getting rear-ended and hesitating on highway when I have to accelerate into traiffic which is very dangerous when the car won't get up and go. I have had it to the dealer several times. They reset the computer because it can save settings from previous drivers. That didn't help. They told me that it's a different transmission and it takes few seconds for the computer to communicate back to transmission. This is a very unsafe feature. The car is super loud and rough feeling with the tires. I feel like I'm driving an old vehicle from the 80's. the entune app has constant issues of not loading or recognizing my phone. Tire pressure light comes on all the time and pressure tests fine at dealer. Maintenance light comes on every 5000 miles for tire check and oil only needs changed 10000. Maintenance light should be separate from oil change so you know which one needs done.
Car cannot seem to determine which gear it should be in. When in stop and go traffic on freeway and pedal is not depressed, car lurches forward and a clunk is heard as the vehicle downshifts. Clunking sound is made worse in cold, humid, or cloudy weather. In the streets, when turning a corner and hitting the gas, there is a noticeable lag (about 2 seconds) until the car jerks forward and increases speed. If you want to pass someone you need to be very careful because the car can suddenly lurch forward and a higher speed than intended, or not accelerate at all. When car automatically brakes for you to avoid a collision, a loud rattling noise is heard and felt throughout cabin when depressing pedal, with most of the noise concentrated in the area under the hood of car.
Transmission has a very dangerous delay. Doesn't respond when you press the pedal when accelerating from a stop then suddenly reacs. When switching lanes and merging into highway ive had the car not respond when pressing the pedal causing me to almost get rear ended multiple times. Toyota please do something for everyone having this problem !!!!! not a safe car
Car is often jumpy after accelerating from a complete stop or accelerating after slowing down. I will push the gas pedal down, and there will be a slight delay before the car selects the proper gear, often resulting in the car lurching forward. This only happens in town, not on the highway, and seems to happen more often after turning. And it doesn't happen all the time, but enough for me to take notice after having the car for a month.
While driving, car has problem selecting the right gear. I was driving and I decelerate not to a complete stop and them try to accelerate again that when I notice car has struggle to select the proper gear. Car does not accelerate for about 2 second before a rough fast start through 2 or 3 gear, them the proper gear is selected.
On December 6, 2018, I purchased a 2018 Camry with 65 miles. I am writing to you regarding my accelerator pedal problem. This letter also documents the second incident with the accelerator pedal. The first incident occurred in a parking lot and left me stranded for 4 hours and then without a car for a day. The second incident occurred while I was making a right turn in traffic and the car issued a master warning light, a warning buzzer, and a message on the multi-information display that quickly disappeared. Something is wrong with the accelerator control system or pedal itself. This is a safety issue. The following information is provided to help diagnose and fix the problem. On the fourth incident, I have a video that clearly shows there is an accelerator problem. In three of the four incidents, I was backing up in "R" and noticed there was no accelerator pedal, placed car in "D" and still no accelerator pedal than it would just go. If the car is unable to accelerate either in a turn or in any situation, than an accident or death could occur. Currently car is at a Toyota dealer. Toyota did nothing on the first two visits, as there were "no codes" and would do nothing unless a code was present. I provided them with a video of the fourth incident and it seems they might be a bit more interested.
The transmission has harsh shifts. Multiple times coming through the city with stop signs it will have a delay and jerk when I start to go again. Some times when I go to cross an intersection there will be a delay which is very dangerous if I'm crossing while yielding to oncoming traffic. I took to the dealer where they started its functioning as it should according to the computers and recommended I used the different modes for better shifting. I would like the better fuel economy and shouldn't have to put it in sport mode for it to somewhat shift better. Even in sport mode it still can't figure out what gear it should be in. I was told it needs to learn my driving pattern but at 10K miles I'm still have ing the issue. If it wasn't a new car I would say the transmission was going bad with how jerky the car can be at times. Very disappointing.
The issues that I have with the power train is that when the car slows down & has to accelerate quickly or when you come to a complete stop & take off the car hesitates to go. It somewhat stalls & is very dangerous especially in city traffic trying to cross a busy street & then you stall with oncoming traffic coming towards you!! you can sometimes press the gas pedal to the floor & it still won't take off like it should & then when it catches the car jerks & then accelerates. Crazy huh? I don't like it. I have taken my car back to the dealership 3 times & every time they say it's the way the new transmission is made in the 2018 models & it's nothing they can do. But it happens everyday at some point of my driving trip. This is a very dangerous issue & Toyota needs to fix the problem & take this serious before someone really gets hurt. With the visibility or wipers, when it rains really hard the visibility is terrible...wipers on high & defrost on it's still just terrible!! Toyota we can do better than this now!!
A D V E R T I S E M E N T S
- Rocky Point, NC, USA