This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was in an accident going approximately 35 mph. The car was deemed a total loss after inspection. There was damage to both left and right bumper, hood and pretty much the entire front of the car crumpled. The airbags did not deploy at all. I believe they failed and should have deployed
The steering wheel clockspring ribbon was worn down in the middle, resulting in an open circuit of the SRS. The wear is between the ribbon and inside wall of the container that houses the ribbon. It appears to be a designing flaw or manufacturing defect. The wear was discovered by tearing down the clockspring unit. Airbag light on the dashboard was lit in November 2023. Replaced the clockspring unit on 2/17/2024. Without fixing the problem, the airbag on the steering wheel does not function when needed.
The contact owns a 2015 Toyota Camry. The contact stated her son was at a standstill at a traffic light when he was rear-ended and caused him to shoot forward and crash into another vehicle. The contact stated no warning light was illuminated. No air bags deployed. The driver sustained neck injuries and did seek medical attention at an urgent care center. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
The contact owned a 2015 Toyota Camry. The contact stated while her husband was driving 35 mph, when he crashed into a parked truck. The air bags did not deploy. The driver did not sustained any injuries or seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to her residence. The insurance deemed the vehicle totaled. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
My mother was in an accident that cost her life. The black box on the car says that there was a malfunction in the power steering that caused the car to pull sharply to the left. This caused her to hit a concrete median at highway speeds where her airbag failed to deploy. Her spine broke in 4 places and suffered 7 broken ribs.
- Oak Park, IL, USA
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The contact owned a 2015 Toyota Camry. The contact stated that while driving at 75 mph, he experienced sudden power steering failure without warning. Due to the failure, the contact hit a highway guardrail; the air bags did not deploy upon impact. The contact received medical attention at the scene and was transported to the hospital. The contact sustained injuries to his neck, shoulder and head. A police report was filed. Due to the accident, the vehicle was totaled and towed to an independent tow yard. The manufacturer nor the dealer were notified of the accident. The failure mileage was approximately 66,000.
While pulling into my driveway at approximately 0-5 mph I put my foot on the brake pedal to park in front of my garage door/brick wall and I was unable to stop. The pedal went directly to the floor and the car accelerated forward into the brick wall. After hitting the brick wall, the car bounced back off the wall a few inches. All airbags deployed and I became hysterical. The fumes from the air bags were throughout the car. I was screaming and crying at the same time. I was able to put the car into park and found my cell phone on the floor which fell from my purse and called 911. I was unable to reach the door handle to get out of the car. I was able to open the sun roof and started screaming for help. After a few minutes my neighbor came running and opened the driver's door from the outside and I slid out under the airbag and dropped to the cement on my behind.
The contact owns a 2015 Toyota Camry. While driving approximately 65 mph, the contact blacked out. As a result, the vehicle ran a stop sign and crashed into a concrete barricade. The air bags failed to deploy. The contact sustained minor bruises that did not require medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 40,000.
The air bag readiness light on your vehicle illuminates when the key is in the on position and the engine is running, which is intended indicate a possible problem with the air bag restraint system. This could be an unsafe condition for the driver and/or front passengers in the vehicle. We recommend you refer to the owner's manual for information on the air bag readiness light and contact qualified technician to correct the system to manufacturer's specification. (the above statement was printed on my nys inspection certificate). Please let me know if this is a possible recall.
The airbags were not installed at the factory. Got in a accident with car Jan 2016 there was damage they didnt deploy.when car was repaired it was found that they were never plugged in from factory., the body mechanic sent car to Toyota dealer tarbox in Rhode Island he said senso said bad need new air bags. Auto guy went to install found originals not pluged in insurance company didnt cover work from auto mechamic or autobody guy. Auote body guy informed Toyota dealership and insurance. I let them know as well. Akll state and totyota did nothing about there egrgious error I am paying more in surnce so iam filing a complint for there wrong doing. It totally unacceptable
Frequently, the indicator for the passenger air bag says "off", even when someone is sitting in the seat. Occasionally it says "on" when there is no one in the seat.
I recently was in a car accident, I was hit in the left front side, over the left tire, close to the driver door, I was hit really bad, my car was a total lose, and during the accident didn't deploy the airbags at any time, I got hit on the head
The contact owns a 2015 Toyota Camry. The contact stated that while driving over a curb at 5 mph, the vehicle spun out of control as the brakes not working warning message displayed. In addition, contact stated that the vehicle attempted to park itself independently and crashed into a tree. The air bags failed to deploy. A police report was filed. The contact sustained a fractured thumb and bruises and the front seat passenger sustained body bruising that required medical attention. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
Toyota Camry 2015 le on Dec 21,2015 I arrived at my job and put the car in parking the car accelerated itself and went forward and hit a tree with the impact of the tree it put itself in reverse and accelerated itself right into office building right behind me--I came out of the car and one of my co-workers told me to turn of the engine.
I recently had an an "accident" in which the airbags deployed without hitting anything. All airbags, including side airbags deployeyed. I do not thinke their was a frontal collision, as no other vehicle was involved. This vehicle was a rental car from alamo.
Traveling on sth 13 in Iowa. Dog ran in front of me and I could not avoid him. All 11 air bags deployed. Car was immobilized in the middle of the road blocking one lane and partially the second. Doors could not be opened and car could not be moved. We were near a MINImart and two gentlemen ran down and opened the drivers door from the outside. He then used his knife to puncture the air bag my side and cut it off so I could get out. We then went to the passenger side and opened the door for my wife. She was able to slide under the air bag once the door was opened. I then got back in the car and people who had stopped managed to push the car off the road. Air bags did not deflate even after several hours, contact with dog did minor damage to the car. Grill was loose and front bumper skin needed to be replaced. Air bag costs were over $20,000. Car was totaled by insurance company...my wife was hit in the face with an air bag causing a split lip and a damaged eye. We visited the emergency room and no further treatment was required...when the air bags deployed all vision from the car was blocked. Only the two front air bags deflated, all other air bags stayed inflated for hours. After the minor accident we were left sitting in the middle of a state highway unable to see anything and unable to get out. I would compare it to being blindfolded and left standing in the middle of a busy highway, we were terrified. I feel that the activation of the air bags in the case of minor collision is very dangerous, we have hit animals harder in the past and continued on with our journey. In addition the fact that the air bags did not deflate and left us unable to exit the car is an unacceptable hazard. If people had not been on the scene we could have been left in the middle of the road for hours, unable to see anything....updated 12/16/15 updated 10/3/2017
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- Irving, TX, USA