This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My engine is burning oil risking my safety commuting to and from work. Piston rings have gone bad even with regular oil changes. This is poorly manufactured and not a result of maintenance. Only reason I knew oil I was burning oil was because I checked it and no indicator lights would have told me before blowing the engine up entirely. That to me is a scare feeling that could have been missed!
There is something seriously wrong with this vehicle's air conditioning system. It has been omitting a foul, moldy, mildewy, bad bo (body odor), musty, sour smell since only owning the vehicle for less than half a year. This is a huge safety/health issue & needs to be remedied asap. I myself have allergies & the smell blowing out from the vents on a daily basis is causing me to be very sick. I have taken the vehicle into the dealership several times & there is no permanent fix. It is a recurrent problem with this manufacturer's vehicles & they have not bothered to address or remedy the problem. There are many other owners with the same vehicle who are also experiencing the same problems.
When starting vehicle and turning on A/C a very foul odor of mildew and mold comes from the vents. We have taken it back to the dealership for a cleaning and replaced the filter with a carbon one at the dealership at our expense. This did not fix the issue. We follow instructions of running ac in non recirculating mode to no avail. Toyota does not seen to want to take ownership of the issue. I am concerned of our health from inhaling these mold spores and bacteria.
Upon acceleration after a start into a traffic lane the engine stalled. The engine did not stop, it just stalled until the speed dropped to about 5 mph then started to accelerate normally. This incident happened two days after purchase of the vehicle. This problem has continued almost every time I operate the vehicle and cannot be predicted. Sometimes after slowing from about 45 mph to about 20 mph and re-accelerate, it stalls for about 2 seconds no matter what you do. It has been happening now since purchase June 11, 2014. It has almost caused an accident several time due to this stalling when entering traffic and other cars are effected. I have contacted Toyota customer service and was told that problem never appeared before. They made an appointment with Toyota dealer for inspection. Licensed Toyota dealer in Washington, nc kept this vehicle two days and was unable to find the problem. I have contacted Toyota customer service three time and am told each time they no idea what the problem could be and just keep taking it in for inspection. Selling dealer, Toyota of new bern, new bern, nc did not want to even discuss what I could do. Their customer relations manager will not now return my calls. Again today, it stalled and would not take the gas until it almost stopped in traffic from 30 mph down to 5 mph. I pulled to the shoulder of the highway out of the way of traffic, it then took the gas again. It is like, what I call "vapor lock". Toyota has assigned case # 1406180890 to my complaint. I consider this a serious defect that could cause me injury after being hit by an approaching vehicle as I attempt to enter traffic as the vehicle stall. This stalling has happened dozens of time since purchase and the current miles is 2,524.
A D V E R T I S E M E N T S
- Sergeant Bluff, IA, USA