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7.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 40,600 miles
- Total Complaints:
- 8 complaints
Most Common Solutions:
- not sure (6 reports)
- repaint (2 reports)
body / paint problem
Helpful websites
- Letters Sent Out From Toyota On White Paint Peeling - Speaks to a future fix by Toyota. Not a recall, a customer satisfaction action. I received a letter on my 2014.5 White Camry LE, no signs of peeling you but it stays garaged and covered with only occasional use with 6250 miles on it.
- Letter From Toyota On Super White And Blizzard Pear Paint Peeling - Toyota Customer Support Program Promised by letter to owners, I received this letter on my 2014.5 Super White Camry
A D V E R T I S E M E N T S
click to see larger images
Like another post here, my car is also White and was also made in the Subaru plant in Lafayette Indiana IN, in February 2014 (as Toyota owns an interest in Subaru). And like the very 1st post mine was also bought in Rancho Santa Margarita. First let me state that having owned 2 auto detail shops my cars are always immaculate. Have never had problems with the paint on any of my cars.
It originally had the White paint flaking off down to the metal on the drivers side front fender and quarter panel. I showed the dealer a couple days before the 3Yr/36,000 warranty expired while I was there for a dead battery. But the service advisor forgot to write that part down as it was a very busy at the time when I was in. Two weeks later when I returned for the the factory to look at it they only partially covered it as it was 2 weeks older than 3 years old. But the dealer helped as much as possible and I only had to pay a few hundred to get it fixed. Then a year goes by and it starts peeling off the passenger side front fender and quarter panel, showing more bare metal. The drivers door also develops a bubble under the paint and also starts peeling off.
The car is now 4 years old, kept in a garage and has 39,754 miles on it. I think they will cover it as there is a 5 year 50,000 perforation from rust through warranty. But oh no. Seems the bare metal will not rust because of what ever metal treatment they put on it. Toyota says because it has not rusted it is not covered. Usually once Toyota realizes there is a problem caused by them, they comeback after the warranty period and take care of it like they are doing with the Torque Converter Shudder (Campaign ZE5) which has been extended to 2020 or longer. So far they have failed to acknowledge this paint problem was caused by them. To fix this properly the body hardware was to be removed and the remaining paint stripped to the bare metal, sanded, primed and painted. The local body shop has seen several of these White Camry's with the same problem. If this has happened to you, please contact Toyota Corporate at 800-331-4331. The more people who complain the better our chances of getting it fixed.
I will continue to drive this peeling paint shiny car around as I really like it. But it now has a sign in each rear window advertising it is a Camry with factory paint that Toyota won't fix. I am guessing this free advertising will change their mind.
- kgoodrum, Mission Viejo, US