This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had this car for 5 months, the dealer lied to me about the engine being repaired, the coverage he has on the vehicle. The electronic doesn't work front driver/ passenger doors, we have to unlock the back doors to get into the car and hop over to the front. The hood doesn't have a holder to keep the hood up on its own, the electrical sound blows out and I had to buy more wires and sound system to equip. The day it started tripping, first was when the car didn't start, it made an awful clicking noise. I got a jump it started. I decided to buy new battery; however, the check engine light is on, and check service soon light on. I checked to see if there was any oil, there's no oil. I called the dealership advise him of the problem and he blows me off as if it's not his concern. I'm extremely upset because I trusted that his word to sell me a good and no bad conditions car. I have me and my friends with me along driving, my friend said, "C car is smoking", I looked in the mirror, oh my God I see white thick smoke from the back. I immediately pull over to look at the problem. I can't drive. I called my insurance to get the car tolled to my home. I called the dealers, I had no good help from him at all. I'm out of a car what to do? My wife called Toyota company to tell them what going on and to get the Maintenace history (tune up, spark plugs and oil change). The dealer & the lender didn't want nothing to do with this car, I'm so hurt because I've been deceived for my money. He did the contract the way he wanted, and lenders company to continue to report a fraud contract on my credit report. I have less than time to turn the car back or continue to pay for a broken car. My wife side the car its safe anymore to continue to drive or put any more money into a car you didn't damage. Who is responsible, the manufacturers said they can't help me it's passed the mile; I have to pay out of pocket. This contract is all a lie the amount value and work. I need help with to?
1. The seatbelts in the back seat doesnt not work. It is not strapping and clicking. I am unable to properly strap in my nephew's carseat properly. This not a dealership issue this a manfacturer issue and it needs to be recalled. God forbidden that I get into an accident with my nephew in the car. 2. Recently the car handles on the driver's side both of broken off from the car. I am unable to open my car properly. I dont understand why it broke off I didnt pull on it hard one day it just came 3. The child lock option doesnt work one day I was driving on the high way and my nephew was open to open the back door with the child lock button on. These are major issues that need to be investigated and recalled. 4. The door on the passenger side in the back does not open from the inside. Again dangerous because what if there is a fire and my passengers can't get out.
The moon roof glass of Toyota Camry 2013 hybrid exploded (with a bomb like sound) and was shattered to pieces, when driving on a 4-lane highway at 60 mph, on a partly cloudy day at around 4:00 pm. Normal traffic with like sized vehicles, no other vehicle in the adjacent lanes, no larger vehicles in the proximity.
I like Toyota and have two Camry. I previously had 3 Toyota. Usually they are very good, built well, upkeep good, last long and Toyota stands behind them, usually. A little over a year of having the last Toyota Camry SE, I noticed that the driver side of the bumper popped out. One good hit to the correct spot and it fell in place, for a while, then it would consistently pop out more frequently. I lived with it for a while, then one day I was at Toyota for a recall of something else and I asked if I could buy a clip to correct the bumper from popping out. They said they don't have them and probably the whole bumper, which was good otherwise, would have to be replaced. They had me talk to their body shop salesman and he confirmed what they had said. I lived with it for a while more, until the same thing happened on the other side. Knowing what I had found out, there was no reason to go to the dealer again, so I wrote a letter to the corporate office. I explained the situation and my view that because it is such a low front end profile car, the way it was designed made it inevitable that this occurrence would happen and I asked what could they do for this obvious design flaw. They recommended that I go back to the dealer. I haven't done anything as of yet, but I see online that there are numerous complaints about this and to the NHTSA. They must find a way to fix this problem, because it can worsen as the bumper may come out more. Toyota and the dealer must take responsibility for the problem, not the consumer.
- Fresh Meadows, NY, USA
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I was parking on my church parking lot, pulling up to the building and barely moving. Suddenly the car accelerated and slammed into the church building. I then put it in reverse to see the damage, and it shot backwards into a car and the church van.
Car has been in service for 4+ years since new, and registered about 90K miles. During the recent routine oil change, the gas charged hood lift support failed while the hood is up, and the hood came crashing down. When the hood was opened, it stayed up, no signs of problem. The failure happened well into oil change, when I was under the car, and there was nothing in the engine bay. So I was lucky, extremely. No bodily damage nor property damage. I then assessed the situation, due to the way the struts are placed, when the struts failed, the hood would have a free fall from greater than 45-deg angle, which would generate a significant amount of force given the weight of the hood. This can easily cause bodily and property damage if the person working the car is caught between the opened hood and the front frame of the car. A fail-safe measure should be added to the car to avoid injury.
Takata recall; my car was involved in a accident that required my car to be totaled. After reviewing the damage to the front end, we are concerned that the air bags did not come out in this accident.
Bought this used Toyota Camry SE 2013 yesterday with only 30,000 miles on it. Right away, I heard creaking noise coming from the center of the dashboard and by the front passenger side. It's not very loud but can be heard and very annoying. It's audible when car is in motion especially when stepping on the gas, brakes and when turning. Not normal for a 3 year old to have this intermittent and annoying creaking sound. I immediately researched on it and to my shock, there's a lot of blogs and posted videos on this same exact issue of creaking sound by the dashboard and front passenger seat for most vehicles of Toyota regardless of model and dominant on those manufactured since 2013. Toyota should have a fix on this since this is a three year old issue.
The contact owns a 2013 Toyota Camry. The contact stated that the front bumper was becoming loose. The vehicle was taken to the dealer. The technician stated that they were unable to alter the design of the vehicle and that there was no remedy for the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 24,000.
The contact owns a 2013 Toyota Camry. The contact stated that the passenger side of the bumper was becoming detached. The vehicle was taken to the dealer where it was diagnosed that the bumper needed to be replaced. The contact stated one week after the vehicle was repaired, the front bumper scrapped while reversing from the driveway. The contact stated that the dealer stated the bumper was to low to the ground. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 24,070. The VIN was not available.
Trunk lid wont hold up. It easily collapses if car is parked on the slightest of incline or is hit with a slight breeze. The trunk has collapses on my head several times while unloading groceries. My concern is the trunk lid closing on a toddler. My other two Camry, year 2001 and 2003, do not have that problem. Those older Camry seem to have stronger torsion bars and/or hinges and/or holding mechanisms. Toyota dealership tells me they found nothing wrong with the trunk lid and its mechanism.
The contact owns a 2013 Toyota Camry. While driving at approximately 25 mph, the vehicle shook. The contact noticed that snow accumulated inside all four wheel wells and turned into ice. The failure occurred multiple times. The vehicle was taken to a dealer where it was diagnosed that there where chunks of ice inside of the wheel wells that needed to be removed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 10,000.
I heard this persistent moderately loud knocking noise, which sounded liked it was actually coming from the front left(?) wheel area. As soon as you start driving, the knocking sound occurs, stops, and stops again. It is most persistent while driving over uneven street pavement.
The contact owns a 2013 Toyota Camry. After reading a publication, the contact realized that the vehicle had a defective front end structure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 2,000.
Roughly a few weeks after purchasing my 2013 Camry SE and about 500 miles, I noticed a popping/clunking sound coming from the roof over the driver side. It seems to happen <30 mph and on uneven/bumpy ground. To date it has been in the Toyota maintenance shop for 35 days and counting without any improvements. No one at the dealership service department has an idea of what is causing the sound or how to fix it. I am concerned that there may be some undiagnosed structural issue. They have mentioned in the previous repair attempt that the roof may be too thin allowing the metal to flex too much.
Weather stripping on all doors doesn't touch the glass, creates a hazard not being able to see out the side windows. Water is getting inside of the door. No response from Toyota yet. Updated 01/23/14 this filed complaint has worsened as winter has set in. Drive is completely blinded, by windows and driver and passenger side can't be cleared be rolling down and rolling up the windows to clear the rain and snow. The weather strip didn't even touch the glass on any of the four doors. Updated 01/23/14
On the way home from West Virginia university Sunday evening around 1:10 am driving near RT119 uniontown, pa we spun in rail while making a turn towards exit going 55 mph, we hit a guardrail spun and flipped over 4 times 75 feet over an embankment not one airbag deployed causing more injury to my daughter in the back seat, we all hit our heads and got contusions, concussions and abrasions while wearing our seat belts the back seat belt either burned or was cut I have 33 pics from insurance adjustor, with the extreme impact I cant believe no air bag opened, causing more injury to my daughter in the back seat. It was a miracle we survived.
I experienced an sudden unintended acceleration condition on my 2013 Camry SE on 08/20/2013. The car hit a big tree and was not repairable, total-ed. Thanks to the air-bags, I only had a couple of bruises here and there.
A D V E R T I S E M E N T S
- Vallejo, CA, USA