This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Toyota Camry. While attempting to open and close the moon roof, it failed to open and close. The vehicle was taken to lithia Toyota of medford (1420 N riverside ave, medford, or 97501) where the dealer stated that the failure was caused by the weather. The dealer later stated that the switch could be faulty, but did not diagnose or repair the vehicle. The contact also stated that the doors failed to lock on various occasions. The contact spoke with lithia Toyota of medford who stated that the BCM needed to be replaced, but did not diagnose or repair the vehicle. While driving 45 mph, the tail lights failed to work. The vehicle was taken to an independent mechanic where an unspecified electrical issue was diagnosed. The contact spoke with lithia Toyota of medford who stated that they would inspect the vehicle. The manufacturer was made aware of the failure and stated that they could not assist. The approximate failure mileage was 7,000.
The contact owns a 2012 Toyota Camry. While making a turn at approximately 5 mph, the sun roof exploded without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 25,000. The VIN was not available.
Vehicle has defective sunroof due to improper installation from Toyota factory. Defect causes a popping/snapping sound when car goes over bumps. Toyota issued technical service bulletin to repair defect T-sb-0151-13. However only applies to vehicles within 3yr 36K warranty window. Not sure what safety issues may be considered.
While driving at approximately 65 mph the sunroof of my Toyota Camry exploded. It was a loud explosion-type sound. There were no overpasses in sight and very little traffic on the highway.the sunroof visor was closed, therefore no glass debris affected passengers. The dealership seems to insist that something hit the sunroof. The explosion of the sunroof came out of nowhere without warning. My 2-year-old daughter was sitting in the back middle seat and could have been seriously injured with glass shards, had the visor been open.
- La Habra, CA, USA
Search CarComplaints.com for these popular complaint phrases...
Loud knocking noise coming from moon roof of my vehicle, I took it to Toyota dealer and they said its fixed but after driving 5 miles, it started making more noise, planning to take the car to same dealer again.
On 02-18-2014, I was driving on interstate 55 and the sunroof/moonroof on my 2012 Toyota Camry suddenly, and without apparent reason, imploded. Because I had the sunroof shade open, glass flew into the cabin of the car. Fortunately, although I could feel glass sticking in my forearm and palm, I was not cut and there were no other passengers in the car. Also, traffic was light and I did not crash as a result of it. When the glass broke, there was a loud noise that sounded like an explosion. The situation could have easily caused a major accident. I have searched in and around my car but have not found any object that could have caused this to happen. I believe that this is due to a defect in either the sunroof or the glass. Last April, Toyota had to adjust my sunroof because it was rattling. The repair included adding some shims to it. I was told that by the Toyota service department that the sunroof rattle was a common issue with this model car. I believe that the sunroof was defective.
I have had the vehicle in the Toyota shop multiple times about the popping in the sun roof. Toyota can not confirm that the rattling in the sun roof is stable enough not to cause safety issues.
A D V E R T I S E M E N T S
- Grants Pass, OR, USA