This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When accelerating car hesitate for a couple of seconds then take off while taking my kids to school and also driving to work on the highway I feel very unsafe with my kids in car.
The car hesitates for three to five seconds after decelerating, or when turning a corner, taking my foot off the pedal and then trying to accelerate again. Brought to dealer and they updated the software and told me there isn't any problems with the care. They lie. Over 200 people have reported this problem with Toyota on one site alone.
The contact owns a 2012 Toyota Camry. While driving at approximately 5 mph and attempting to park, the accelerator pedal was lightly depressed and the vehicle suddenly accelerated and caused the contact to hit a traffic pole. The contact applied force to the brake pedal and the vehicle continued to surge forward. A police report was not filed and no injuries were reported. The vehicle was towed to dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
When left foot is momentarily left on brake while depressing accelerator with right foot acceleration begins then stops for several seconds causing a real safety issue. Toyota admitted they have a program built into the Camry to offset "sudden acceleration" issue. So, they admitted they eliminated a major issue while creating another issue. Toyota's logic is ridiculous. They are idiots!!!
- Portage, MI, USA
Search CarComplaints.com for these popular complaint phrases...
I've been having issues for a few months now with my 2012 Camry not accelerating when I press on the gas pedal. This usually happens when I turn a corner & most recently has happened many times while driving on a straight road down a city street. I could be going about 25-35 mph, press the brake to slow down but then when I press on the gas pedal to pick up speed again, the car will stall meaning it doesn't accelerate at all & just coasts. I've had other people drive my car & the same thing has happened to them while driving. I have had cars almost run into the back of my car because of this & I have children with one of them being only 2 years old & they have been in the car with me at times when this happens. I have notified Toyota of the problem many times but they just keep telling me that it's normal & that they can't find anything wrong. They also mentioned that the computer software is experiencing some type of delay or something to that effect & that could be the problem. I purchased my Camry brand new in 2012 & I have always kept the service current on my car. Of course Toyota has proof of that in their system. I need for them to acknowledge this issue & correct it before myself, my children or someone else gets severely hurt or lose our lives or cause someone else to lose their life. This is a very scary situation to be in especially while in high speed traffic. I will continue to make Toyota aware of the problem until something is done.
The contact owns a 2012 Toyota Camry. While driving at approximately 25 mph, the accelerator pedal was lightly depressed and the vehicle suddenly accelerated and caused the contact to crash into the rear of another vehicle. The contact applied force to the brake pedal and the vehicle continued to surge forward. A police report was filed and no injuries were reported. The vehicle was taken to the dealer on two separate occasions where the failure was unable to be determined, but stated that the vehicle was unsafe to drive. The dealer updated the software for the computer and provided a usb with technical diagnosis information. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owned a 2012 Toyota Camry. While driving 32 mph, the brakes were applied and the vehicle accelerated rapidly without warning. The contact stated that she could not stop the vehicle and crashed into a trailer. The vehicle was destroyed. The air bags did not deploy. The contact sustained a fractured sternum and her husband had contusions in his rib cage. Medical attention was required. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was 37,000. Updated 1/15/16
Vehicle now at dealership for irregular acceleration patterns, and random hesitation. Can start off at light and vehicle does not respond normally, and then takes off. This is scary while in an intersection. Dealership says they can't find anything and blaming me. I've read many instances on line with same problem. How do I handle this before there's an accident? this is dangerous. I've since been advised of problems also with this dealership.
I was driving on xpressway just pulling onto it, push down on gas to get speed and pedal was pushed all the way to the floor and my Camry would not go any faster then 40 I let up and tried again and still 40, then all at once it started going faster and faster
3/31/2015 7:05 am after I pressed the gas pedal to turn in my driveway, the car just took off. I braked and it would not stop. I ran into the right front corner of my garage, through my neighbors front yard on the right of my house. As I sped through my neighbors yard I mowed down a small tree. I then crossed the street and went over the sidewalk and stopped short of the subdivision lake. The air bag did not deploy.
The contact owns a 2012 Toyota Camry. The contact stated that the vehicle experienced unintended acceleration. The contact mentioned that the failure previously occurred. The vehicle was not diagnosed or repaired. The failure mileage was 22,000.
Bought this car used just over a month ago. Made a 1 hour trip yesterday with our 2 children. Sudden unexpected acceleration caused me to almost wreck twice as I was entering the city we were visiting. One would've been serious due to location. Both times occurred when I was decelerating to go around sharp turns by letting off the gas, but not using break. Prior to entering town, the cruise had been set, but was turned off before issue occurred. I've been a loyal Toyota owner for nearly 2 decades. We've owned 6 diff Toyota (Tundra, Tacoma, prius, 2 Camry, and a Lexus ls 400) and have never experienced anything but great quality. Unfortunately, the issue I experienced yesterday, with the negligent manner in which it seems Toyota has handled these complaints from other owners, is serious enough to cause me to reconsider ever owning another Toyota. If it can't be resolved (which it seems it can't), I'd really like to get my money back and get a different car now, since I've only owned this car about 6 weeks. Very disappointed in my long time favorite auto manufacturer. Very disappointed! I would welcome discussion on this matter.
The contact owns a 2012 Toyota Camry. When parking the vehicle, it accelerated unintentionally without warning. As a result, the contact crashed the vehicle into a building and the air bags failed to deploy. The contact sustained neck, back and knee injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 43,000. The VIN was not available.....updated 01/12/15 updated 01/15/15
2012 Toyota Camry. Daughter wrote in on behalf of mother. Consumer was unable to stop the vehicle, by pressing on the brake. The driver of the vehicle was unable to stop, as she approached a stop sign. The driver eventually crashed into a fence.
The contact owns a 2012 Toyota Camry. The contact stated while driving at various mileages, the engine began losing power. The engine restarted after power loss but the failure continued to occur on numerous occasions. The vehicle was taken to a dealer. The technician diagnosed that the throttle control needed to be replaced. The failure recurred. The manufacturer was not notified of the issue. The approximate failure mileage was 45,000.
On 9/24/14, while traveling home from a neighborhood park, I was hit by a truck on the driver side. I was going down a slight hill and was going to turn right at the intersection. I'm not sure exactly what happened prior to impact but my turn signal was on, I was going to turn right and I was breaking. Suddenly, I heard this loud crash, when I looked to my left, I saw my driver's side mirror being pushed into my door, then I saw the truck. My car did not stop. I was going apprx 15 to 25 miles per hour maybe, and again I was traveling slightly downhill and would have been making a turn. I think my car was continuing to move forward in the seconds before impact. Once I was hit, my car continued to move, seemingly faster. At that point I was very much aware that my car was not stopping and the breaks were not working. Amazingly, I was able to navigate the corner (without being hit by anyone coming from the opposite direction) and turn the car into a parking lot (with no control of the breaks). In front of me in the parking lot, which is not a big lot, my car continued heading in the direction of a building there. I could not stop the car and was forced to put it into park, hoping that would stop the car. It did. However, the airbags did not deploy. The police were called, a ticket was issued to me stating that I drove without due care and caution. My insurance and Toyota hotline have been contacted. The process is just beginning and I will not know the full extent of the damages until the "black box" is inspected. This has been very upsetting and could have resulted in a much more serious outcome. I thought Toyota's acceleration problems had been dealt with.
This happens while driving at any speeds. I was driving at 20mph and needed to pick up speed to make a pass and the car just kept on revving and the speed did not increase at all and when it finally picked up speed, it was a hard jerk. It has been happening more often. Another incident at a yield sign heading into the highway. As I was entering the highway, I hit brake to slow down and had to gas up to get into the lane and the car just didn't move. I stepped on the gas pedal and the car didn't move. I already changed the torque converter within the warranty but the problem still exist. As of right now, the car is out of warranty.
A friend and me were on a trip to marksville, la, and I put my cruise control on, going about 70 miles per hour down the interstate 20, and all of a sudden it just took off. It scared us so bad I didn't use it anymore during the trip. Will, this month my husband and me were going to sheveport, la and I had the cruise control on again and all of a sudden it just took off like a jet. I pressed on the brake and it quit. My husband asked me what I was doing putting on the gas like that. I told him I didn't do it and told him about the time before. So we didn't use this cruise control anymore during this trip. I'm writing to you about this problem in case something could happen that might cause death, just in case if I hit the brake and it doesn't work I'll have this in writing.. for you and my family. You never know. Have you had any more complaints about the cruise control?
2012 Toyota Camry. Consumer writes in regards to vehicle brakes malfunction. The consumer stated his wife was unable to stop the vehicle after pushing the brake pedal, which went all the way to the floor. Updated 07/21/14
A D V E R T I S E M E N T S
- Jacksonville, FL, USA