This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Toyota Camry. While driving 25 mph, the vehicle violently jerked while switching gears. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The VIN and failure mileage were unknown.
Transmission failure. Transmission was experiencing torque converter shudder. Dealer replaced original torque converter at ~106,000 miles under warranty enhancement. After replacement the transmission developed a vibration between 30-40 mph. Took car back to servicing dealer (hoselton Toyota in East rochester, NY) and was told transmission had failed and that replacement was not covered by the warranty enhancement. Dealer has made the claim that the failure is not related to the torque converter replacement or torque converter shudder. They are claiming a faulty transmission cooler is to blame for the failure. Time elapsed between original warranty repair and diagnosis of out-of-warranty transmission failure was less than 3 months. At time or original repair the dealer did not diagnose any other faulty components and did not make recommendations for replacement of any transmission or related components.
Torque converter problem causing the car to shudder at lower speeds. Feels like I've just run over road strips. It happens on all kinds of road surface, smooth and not so smooth.
As I begin accelerating the car shudders and does not respond. Seeing many complaints with the same exact problem. The hesitant acceleration has almost caused me to get T boned & rear ended multiple times. I took my car to be checked and the problem is with the transmission assembly needed to be replaced and recommended filing complaint with the manufacturer for a service campaign concerning sputtering and the torque converter the problem is definitely a safety issue!
- Vale, NC, USA
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The contact owns a 2012 Toyota Camry. While driving approximately 35 mph, the vehicle began to shake and hesitate. There were no warning indicators illuminated. The contact stated that the failure occurred for at least three years. The vehicle was taken to an independent mechanic and they determined that the transmission failed and needed replacement. The dealer and manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 98,585.
When driving between the speeds of 35-60 mph, can shakes and shudders while accelerating. Very noticeable when coasting at these speeds and then stepping on accelerator. Car feels and sounds like riding over rumble strips. This has been occurring for about 6 months. Car has 148,000 miles on it.
The contact owns a 2012 Toyota Camry. While driving 20 mph, the accelerator pedal was applied, but the vehicle slowed down. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 110,000.
The contact owns a 2012 Toyota Camry. While driving 25 mph, the vehicle started to shake. Also, when changing gears, there was heat coming from the gear shifter. There was no warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Around 40-45 mph the vehicle starts to stutter/shake when changing gears. I look online and these cars have problem with the torque converter and Toyota would not fix it because they said its not a recall. I took it to the dealership but the technician said that he cannot feel in and neither does his supervisor. I feel the stutter/ shake everyday when I drive the car.
As I am accelerating between 20-50 mph the car shudders. I called my local Toyota dealership and they want to charge me a diagnostic fee of $140 just to see if that is the problem. My son has a 2014 and my daughter has a 2015 and all have the same exact problem. I have 110,000 miles on my car, my son 80,000 and my daughter 70,000 miles. This should be a recall since we all have the same exact problem. I am afraid as we are accelerating to enter the freeway and the car is stalling we might get hit from behind. Its definitely a safety issue!
Had the same issue 3 years ago they took my car for 3 days trying to fix it. It's stuttering a lot. First time took it in the dealer had it for a day. Took it back right after I drove off. Then they kept it for 3 days after that. Now I'm having the same issue since last year and nobody seem to be paying attention to my complaints. Driving 40 mph and it does the stuttering for seconds at a time every single day.
The contact owns a 2012 Toyota Camry. The contact noticed abnormal sputtering and a strong vibration coming from the vehicle while driving 20 to 50 mph. The dealer (advantage Toyota valley stream, 400 w sunrise highway, valley stream, New York 11581, 516-887-3200) determined that the intake valve needed to be replaced. The part was replaced but, within a month, the vehicle was taken back for a second diagnostic testing where it was diagnosed that the transmission assembly needed to be replaced. An independent mechanic inspected the vehicle and recommended that the contact check with the manufacturer for a service campaign concerning sputtering and the torque converter. The manufacturer and the dealer (hillside Toyota, 139-65 queens blvd, jamaica, NY 11435, (718) 571-8211) were contacted and an appointment was made for diagnostic testing and repairs. The contact was waiting for a response from the manufacturer to determine if they would approve the recall repair. The vehicle was not repaired. The failure mileage was not available.
I was just at a stoplight. I was the first car. When I went to accelerate the car did not pick up speed for at least a full minute. I was afraid someone driving behind me would run into my car or start honking because I was driving so slow. It happened at the stop light prior too, but it wasn't as noticeable because I ran into another stop light almost immediately. I called Toyota and was advised to take the car to a certified Toyota dealer after I read a report on cars.com that said the problem might be due to a combination of an engine control module software glitch and a faulty torque converter. I later read that the brake pedal may need adjusting because the gas pedal thinks the brake pedal is on.
While driving on any road between 20 and 40 mph, 3rd and 4th speed, the transmission shudders and while pressing the gas, the vehicle hesitates. Sometimes it is somewhat clear to accelerate, other times it feels like you are fighting a wall that will not move. I believe from what I have read that it has to do with the ECU and a possible faulty torque converter. This should be looked into by the NHTSA proactively, and not left to the individual consumer to see if the issue resolves itself. If the car fails in moving traffic, someone could hit me from behind. At this time, I am having to go from 2nd speed to 4th speed by 40 mph to go around 3rd gear altogether. This is not the way the car should operate. Vehicle is in motion when this happens on any road at any time.
The contact owns a 2012 Toyota Camry. The contact stated that on two occasions while driving at 25 mph, the vehicle shuddered without warning. The vehicle was taken to colonial Toyota in milford, 470 boston post rd, milford, ct 06460, (203) 878-7401 where it was diagnosed that the floor mat was too close to the accelerator pedal and the tie needed to be cut but the failure persisted after the repairs. The vehicle was taken back to colonial Toyota in milford in milford, ct 06460, where the vehicle was being serviced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the failure was a ZE5 torque convert and stated to the contact to take the vehicle to the dealer. The approximate failure mileage was 90,000. Updated 10/05/17 the consumer stated dealer fixed the torque converter at no cost.
Shift lever locked in park position, could not shift to reverse out of parking stall. Had to press shift lock release button to shift to reverse. Then once vehicle was in motion the stability control, ABS, and parking brake lights remained illuminated. The shift lever locked on 4 separate occasions that day. The release button had to be pressed every time. The lights remained illuminated whenever vehicle was running.
Shift lever locked in park position. Shift lever release button had to be pressed to release lever and reverse out of parking stall. Once vehicle was in motion the stability control, ABS, and parking brake lights remained illuminated until vehicle was shut off.
A D V E R T I S E M E N T S
- Hartsville, SC, USA