This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I am driving I can hear a cracking noise coming from the sunroof they found it was a weld that had broken loose after some research I've realized that many other Toyota owners are having the same issue. Toyota does not see it as a defect which does not make sense if the weld they placed is not holding shouldn't they reweld it? well they won't and the noise gets louder and more consistent. They also made a part to fix this they called it a "sunroof silencer kit". now they even told me they have to drop the headliner get to the weld and install a shim which will pretty much make the noise go away. They refused to do it under my extended warranty.
When slowly going over a bump or unlevel ground, the body seems to flex and make loud noises. The noise comes from areas of the roof area extending from the moon roof to the rear of the car, and also from the passenger side rear of the car. It gives the sensation of broken welds.
Request contact with investigators regarding air bag deployment failure following front end collision in 2012 Toyota Camry. Vehicle had passed recall service last year. My wife was struck in the left front and quarter area by negligent driver during a snowstorm on 1/23/2015. She was unable to apply brakes. The air bags did not deploy. So far, the primary appraisal is $4,600 in damages to drivers door, left front panel, left wheel well and drive train, the entire front bumper, right front quarter panel, hood, and roof pillars. The tear down is in progress for supplemental appraisal. Air bags failed to deploy. After the accident, she called and I advised her to access winter survival kit. She said the engine ran and used the heat until the police arrived. When my wife stepped out of the car to meet the police, she slipped onto black ice and fell onto her lower back and pelvis. Her physician evaluation is currently in progress. The responsible party's insurance company and claim number is:nationwide 321-301 gb. My insurance company and claim number is: Anpac 16A2vj879 I have provided a report to Toyota corporation and they said an inspector will be involved. That claim number is: Toyota [xxx]. thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Lexington, KY, USA
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On 9/24/14, while traveling home from a neighborhood park, I was hit by a truck on the driver side. I was going down a slight hill and was going to turn right at the intersection. I'm not sure exactly what happened prior to impact but my turn signal was on, I was going to turn right and I was breaking. Suddenly, I heard this loud crash, when I looked to my left, I saw my driver's side mirror being pushed into my door, then I saw the truck. My car did not stop. I was going apprx 15 to 25 miles per hour maybe, and again I was traveling slightly downhill and would have been making a turn. I think my car was continuing to move forward in the seconds before impact. Once I was hit, my car continued to move, seemingly faster. At that point I was very much aware that my car was not stopping and the breaks were not working. Amazingly, I was able to navigate the corner (without being hit by anyone coming from the opposite direction) and turn the car into a parking lot (with no control of the breaks). In front of me in the parking lot, which is not a big lot, my car continued heading in the direction of a building there. I could not stop the car and was forced to put it into park, hoping that would stop the car. It did. However, the airbags did not deploy. The police were called, a ticket was issued to me stating that I drove without due care and caution. My insurance and Toyota hotline have been contacted. The process is just beginning and I will not know the full extent of the damages until the "black box" is inspected. This has been very upsetting and could have resulted in a much more serious outcome. I thought Toyota's acceleration problems had been dealt with.
The paint is [xxx] on this car. It scratches, pits, and cracks with the slightest of forces. I feel like I got a lemon. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Pulling into a parking space, I pushed the break, and the car lunged forward. It accelerated, I pushed the break again, looking to make sure my foot was on the break. It was. The car drove over a parking space barrier and crashed into a fence, knocking down the fence, and ultimately stopping the car.
On Jan 31, 2012 after the lunch break, I was parking my car per usual in my office parking lot which I purchased on Dec 27, 2011(1 month, 4 days old). I completely slowed down and applying brake and releasing to park the car in the right way. The car came to a stand still a little behind (by feet) from the lot. So, I thought of moving the car little bit forward to park correctly. When I stepped on acceleration with very minimal impact, the car suddenly accelerated (unintended) and hit the mobile trailer which is in front. There was damage to the car which costs $3000 to replace front hood, bumper, fix the front door which was damage. This incident also depreciated the value of my car, increased by insurance premiums which I am paying for till date. I had to pay $1000 out of my pocket. Due to the sudden unintended acceleration of the vehicle, I had to go through a very tough time.it all happened within a second and horrifying. Till today, I couldn't understand how this incident happened because I am very cautious in driving at all times. I have had driving experience for 3 years before this incident without any incident. If you need more information about this incident, you can contact me on my email, cell phone.
A rattle or popping noise coming from the moonroof above front passenger seat. On 2/7/13 a repair was made and was told that welding debris was found on a contact point in the moonroof. Repair stated that the moonroof mountings were cleaned and the moonroof was re-torqued. After the repair we heard a creaking sound on occasion when making turns and on rough roads but didn't feel it was bad enough to take back for repair. Now a year later on 3/3/14, the noise has returned and took it in again for repair. Was told that plastic shims had to be ordered and that they would call when they come in. I'll take my car in again when the parts arrive and let the service department re-attempt to make the repair again. This is a known problem with all 2012 Toyota Camry's. if you google moonroof popping or rattling on 2012 Toyota Camry's, you'll find that this is a recurring problem that Toyota is having with their moonroof. Hopefully, the next repair resolves this problem.
The contact rented a 2012 Toyota Camry. The contact was lifting a walker from the trunk when the trunk door abruptly fell and struck the contact on the head. The failure caused an intense, severe pain to the contact. Three days later, the contact began seeing ink spots in her vision, shooting lights, and very tiny light spots. The contact was seen by a retina specialist and was immediately referred to the emergency room. The contact was then seen by a medical professional and was advised that she was in need of emergency surgery to correct a torn retina and blood clots in the eye, caused by the impact of the trunk striking the contact on the head. The consumer also had a partially torn rotator cup in the shoulder. The rental company was advised of the failure and referred the contact to the manufacturer. The manufacture was contacted and provided no assistance. The vehicle was not repaired. The failure mileage was unavailable. The VIN was not available. Updated 04/04/14 updated 4/9/14 MA updated 04/11/2014
On 02-18-2014, I was driving on interstate 55 and the sunroof/moonroof on my 2012 Toyota Camry suddenly, and without apparent reason, imploded. Because I had the sunroof shade open, glass flew into the cabin of the car. Fortunately, although I could feel glass sticking in my forearm and palm, I was not cut and there were no other passengers in the car. Also, traffic was light and I did not crash as a result of it. When the glass broke, there was a loud noise that sounded like an explosion. The situation could have easily caused a major accident. I have searched in and around my car but have not found any object that could have caused this to happen. I believe that this is due to a defect in either the sunroof or the glass. Last April, Toyota had to adjust my sunroof because it was rattling. The repair included adding some shims to it. I was told that by the Toyota service department that the sunroof rattle was a common issue with this model car. I believe that the sunroof was defective.
My son was driving about 1/2 mile away from home while turning the brake failed and he hit the center curb and further to an on coming (stopped) vehicle. When he realized that the brakes are not working he pressed the emergency brakes that slowed the car. But the damage had already occurred. Our Toyota is 2012 and has been routinely maintained by Toyota dealerships. Brakes should not fail. We are glad that there was no apparent injury but the car is likely to be totaled. I request Toyota to do an investigation on what might have caused the brakes to fail.
I own a 2012 4cyl Camry xle. A knocking sound coming from the back of the roof on the passenger side happens when the body integrity is compromised, like when going over bumps or entering a home garage from the driveway. Brought the car to the Toyota dealer in December 2013 who refused to repair the problem because the car was out of warranty (the car had over 40,000 miles and the warranty coverage was up to 36,000 miles). They offered to repair the car for $486.85 usd. Although two Toyota repair centers in puerto rico (Toyota service center in san lorenzo, pr and furiel Toyota auto), both acknowledged it was a problem other customers complained about and they know of. I searched online and there are forums discussing the same problem on 2012 Camry's with sunroof, so I understand it is a manufacturing issue for which Toyota should be responsible.
Persistent moderately loud knocking noise coming from the roof. As soon as you start driving, the knocking sound occurs, stops, and stops again. It is most persistent while driving over uneven street pavement.
While on freeway driver side tire burst all of sudden without any apparent reason. I was in the second lane from right and could safely took car on the shoulder. Called Toyota road side assistance and towed the car to nearby dealership. They assessed damage to alloy wheel, tire sensor and ascender liner along with tire. For any warranty issued asked me to contact Toyota customer service. Toyota customer service directed to bridgetone tires saying its not their responsibility.
The contact owns a 2012 Toyota Camry. The contact stated that the trunk lock mechanism failed to engage. As a result, the trunk failed to stay open and struck the contacts head. There was no injury to report. The vehicle was taken to the dealer. The technician stated that the vehicle was working up to standards. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 13,523.
The Toyota Camry has been rear ended by a Ford Explorer 2002 between 40-50mph, damaging the trunk, bumper tail lights, right rear side, left side body and spare tire compartment. At the moment of the accident, were the driver and three more adult passengers inside of the vehicle on their respective seats wearing properly the seat belts at the time of the accident, the driver from the Ford Explorer was distracted looking for a radio remote control without notice the traffic almost stop when the driver of the Ford Explorer back his attention to the traffic was too late even as he manifest he has no time to press the brake pedal. After we inspect the damages I notice the airbag and seat belt light on the dashboard are on even when the car is in motion but no air bag has been deploy there is a pictures and video available for any future investigation upon request.
I was moving cars in the driveway when I pulled the Camry back in the brakes failed to stop the car and it struck the corner of the garage. I was not going fast enough to even trip the airbag. The dealer claims that there is nothing wrong with the brakes. I know that this same thing has happened in arlington, tx. What can I do to get the car fixed it is only 7 months old and still under warranty?
A D V E R T I S E M E N T S
- Sacramento, CA, USA