This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was brought in for tire noise. It was determined that the tires were wearing unevenly due to misalignment. Since the dealer did an alignment in April I felt that this was unacceptable. After complaining for about a half an hour that this was the worst Toyota I have ever bought (and I have had many). The service manager finally relented to replace all four tires and do a four wheel alignment free of charge. They said it was for "customer relations". or perhaps to make me disappear. In any event I was pleased with the results. Only time will tell if this alignment holds.
The contact owns a 2011 Toyota Camry. The contact stated that while driving approximately 65 mph, he drove over a rock and the front passenger side tire blew. As a result of the blowout, the rim on the front passenger side split in half. The contact installed a spare tire as a temporary remedy. The vehicle was then taken to an authorized dealer and the contact was informed that he would have to pay to have the rim replaced. The rim was replaced. The manufacturer was not made aware of the failure. The failure mileage was 6,700. Updated 11/01/2011
In Aug. Of `10 I purchased a 2011 Toyota Camry. It has about 6500 miles on it and after driving it home from niagara falls yesterday, about 100 miles, I ran it through a car wash. I drove it home about a mile and made two stops on the way. Parked in the garage I went out to get the car around noon today (19 hours after the wash). The car would not move as the wheels were all tightly locked. I could not get it to go forward or backward. Finally one of the front wheels moved slightly and in so doing the back end of the car went sideways into the garage wall doing minor damage. I did not try it any more until around 24 hours after the car wash and it still is tightly locked and will not move. The temperature last night was about zero and 20 degrees today. I fear if I really force it may do damage to the brakes if it hasn't already. I have driven cars for 60 years, washed many in as cold weather and never had this happen. I have been told it is a design flaw. If I was not retired and had to go to work I would not have been able to move the car. Thank you for the opportunity to report this problem. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Palmyra, NY, USA
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- Charlotte, NC, USA