This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This complaint is based on multiple replacements and repairs, an abnormally quick/constant loss of tire pressure, and a disastrous blowout that caused me to miss my fathers death by 1.5 hours. I purchased 4 arizonian silver edition plus tires on May 22nd from discount tire. It didnt take long for the tires to lose air. On July 2, one of my tires went flat. On July 5, discount tire replaced the flat tire as well as a second tire. On September 6, I noticed a tire was low again. When I went to discount tire, the employee told me that my air valve was loose, but that they had inflated the tire to its proper pressure level and inspected the other tires as well. On September 12, 2018, I was driving to the denver airport after finding out that my dad was in critical condition in austin, tx. At 12:00 pm mt, when I was driving southbound on the E-470 toll about to exit for denver international airport (exit 28), my rear passenger tire completely blew out. I did not hit anything. I was not speeding nor driving erratically. I was 10 minutes away from the airport. I missed my flight. I had to wait an additional 6 hours to get on the next flight. I arrived in austin at 10:45 pm cst. Upon landing, I discovered that my dad passed away 1.5 hours earlier. I was deprived of the chance to see my father one last time by a matter of 10 minutes, which was how far I was from the airport when my tire blew out. Its not a hyperbole to say that this situation was the worst experience of my life. But for the blow out, I wouldve been on time for the 1:55 pm flight and would have made it to see my dad before his death. When I went to discount tire on September 24, 2018 for a tire replacement, I was told by the employees that upon examining the blown-out tire, there was no indicative reason as to why the tire blew out. These tires were defective, causing a catastrophic life event for me.
First incident: June 15, 2016 heading to the expressway on my way out of town, the steering wheel started to shake and the car started to bounce. I pulled into a repair shop to get the car inspected. Second incident September 22,2016 I was out of town, and the car started to repeat the same as in June. I pulled into a tire shop, and was told that it was the steel belt. Again, I explained to the gentleman that this was the second incident in less than a year of purchasing the car. He advised that the tire was defective from the manufacturer, or the car set without movement, prior to selling and the weather beat the tires. He placed the tire in the trunk of the car and advised me to contact the dealership. In both incidents: Tire had to be replace because of the broken steel belt inside the tire wall.
The contact owns a 2011 Toyota Camry. The contact stated while driving approximately 40 mph, the front end of the vehicle started vibrating violently without warning. The vehicle was taken to the dealer. The technician diagnosed that the center drive shaft bearing and the tires needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the problem and the contact was unaware of NHTSA campaign number: 10V036000 (equipment).the approximate failure mileage was 14,700.
On 6/20/2013, I took my car in for a routine oil change and tire rotation at aamco. The service manager called me in to look at my tires. He showed me the metal showing through my tires, and told me there was no need for a tire rotation. Although aamco does not sell tires, he recommended that I take my car somewhere else asap to replace the tires because they were in such bad shape. On 6/22/2013, I took my car to Goodyear to have the tires replaced. They told me that there was a bad leak in the struts which caused the wear on my tires. With approximately 45,000 miles on my car, the guy from Goodyear said that my tires should not have worn down that badly. He recommended that I call Toyota to find out if they had any recalls concerning struts with bad leaks. He also said that the leakage would continue to be a problem until they were replaced, and that if not replaced, I could count on abnormal wear on my brand new tires, as well. Therefore, I will be contacting Toyota soon. I saw other posts on this site concerning problems with struts. So, I doubt they will do anything about my issue. However, the guy from Goodyear said it looked like a manufacturer problem and I should at least try to get them to repair at no cost.
2011 Camry with 27,373 miles entered traffic on fwy at 50+ mph started to shimmy violently engulfing me from all sides it was if car was possessed. In my 61 years I have never experienced anything like this. The radio cut out I felt pressure waves and noise throughout the car. I found a gas station just off fwy and checked the tires since that seemed the logical culprit, I found nothing unusual. To get home I had to drive about another 20 fwy miles keeping car at or under 60. I arrived at dealer and waited 3 1/2 hours before being shown possible problem. All 4 tires had what he referred to as "cupping, " on the inside rim. That would explain the entire car turning into a freak-show like nothing I ever experienced. Their solution was to charge me for 4 new tires at retail. Mechanic said tires looked good and had 20,000 plus miles left. Why should I have to replace, (in my opinion), defected tires. Tires were not out of alignment if they were then the dealership is at fault since they did it. I examined all 4 tires in the bay while it was jacked up, no excessive wear showed. Who do I see that will take responsibility" these are Bridgestone tires I thought were a solid brand. I went online to see if anyone had similar problems and found several. What would have happened to me if those 4 tires decided the pressure was too much and blew simultaneously, probably a hideous death!" wife drives the car it hers. She has had nothing but problems with transmission. She can't shift into gear until vehicle is warmed up and even then it is stiff and noisy. On a hill there was no grab it was if the car had no stop it literally took both feet one on brake other revving engine to keep from backing into a truck.
- Valencia, CA, USA
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Factory-installed tires were completely and dangerously worn thin at below 24K miles. Tire air levels routinely fell below normal but Toyota dealership (Toyota of dallas) failed to notify at regularly scheduled maintenance appointments of tire wear.
September 21, 2012 I just happened to check the air pressure of the tires (just bought a new tire pressure gauge) when I noticed a large bulge on the front driver side tire. I took it to my Toyota dealer in round rock tx as directed by my service advisor. He indicated that the tire was pinched or hit something to cause this bulge and that Toyota would not replace it under its original warranty. He told me to take it to the Firestone store next door and see if they would replace it under warranty. Needless to say they claimed that it was a road hazard and would not replace it. Now, my wife and I have been driving a combined 62 years and we've never had a new tire blister like this, granted all the tire that came with the car and the subsequent ones we purchased were michelins. Lot of similar complaints on these Bridgestone oem tires on the internet.
The contact owns a 2011 Toyota Camry ce equipped with hankook optimo H727 tires, line size P205/65R/15. The contact stated that while traveling 60 mph the vehicle steered towards the left side of the road and smoke emitted from the passenger side rear tire. Also, the contact stated that the tread completely detached from the tire. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The failure and current mileage was 103,000.
Car was brought in for tire noise. It was determined that the tires were wearing unevenly due to misalignment. Since the dealer did an alignment in April I felt that this was unacceptable. After complaining for about a half an hour that this was the worst Toyota I have ever bought (and I have had many). The service manager finally relented to replace all four tires and do a four wheel alignment free of charge. They said it was for "customer relations". or perhaps to make me disappear. In any event I was pleased with the results. Only time will tell if this alignment holds.
2011 Toyota Camry. Consumer writes in regards to problem with vehicle tires the consumer stated while having his 25,000 mile service check-up, the dealer informed him the tires needed to be replaced. The dealer stated the tires were showing signs of wear and indicated there was tire cupping as well, which was due to the vehicle being out of alignment.
The contact owns a 2011 Toyota Camry equipped with Bridgestone turanza tires, size P215-60-R16, dot number: Obx8pm6. The contact was driving 60 mph when the steering wheel became resistant. The contact inspected the vehicle and found that the front passenger side tire blew due to blisters on the sidewall. The tire manufacturer advised the contact to take the vehicle back to the dealer. The dealer replaced the tire and advised the contact that the failure was due to road hazards. The tire failure mileage was 18,240. The vehicle failure mileage was unknown.
September 14, 2011 dear sir, about 10 days ago, my wife had a blowout of her right front tire with tread separation of the sidewall very near the tire tread. At that time, she also noticed on the right rear tire a large blister in approximately the same area that was bulging out several inches. As directed by Toyota I took the 2011 Camry le to the local Toyota dealer (sparks Toyota) in myrtle beach, SC. The service manager (chris ?) indicated that he thought we had hit something that damaged the sidewall on the front and rear tires. He showed me a miniscule scratch on the painted alloy rim that he thought may have been an impact area. I could hardly see it and it was too small to be photographed by my camera. He also said the tire was scuffed slightly but of course it was scuffed after the blowout by sudden deflation. The right rear tire he indicated also had been impacted which I could not see any apparent damage. I spoke with Firestone by telephone and they indicated that since the technician had reported sidewall damage the warranty was no good due to impact. Quite frankly, we have not hit anything with either tire nor run over or scraped the sidewall on curbing. I feel that both of these tires were defective and Toyota and Firestone are covering up defective tires that need to be recalled. I am filing a complaint with the ntsb and also with the consumer products safety administration in Washington D.C.
A D V E R T I S E M E N T S
- Fort Collins, CO, USA