This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Camry. The contact noticed an abnormal odor in the vehicle within a month of it being purchased. There was also white powder coming from the air vents whenever the air conditioner was activated. The contact stated that the odor was causing her and her family to become ill. The vehicle was taken to the dealer multiple times and stated that the evaporator system caused the failure. The dealer changed the evaporator system, but the odor persisted. The contact cleaned the vehicle and made sure all the windows were closed in order to eliminate the failures, but white powder continued to come through the vents. The contact was very concerned that the white powder could be toxic, especially since it was making her and her family nauseous. The contact attempted to use air fresheners in the vehicle, but the odor was still present. The manufacturer was made aware of the failure. The failure mileage was 80. Updated 10/29/14 updated 8/11/2015
- Fairfax , VA, USA
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- Fairfax , VA, USA