This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Camry. The contact stated that while entering a parking lot, the vehicle suddenly accelerated and crashed into another vehicle. The contact sustained chest and head injuries in the crash. The vehicle was not destroyed, but the front suspension was damaged. The contact called the manufacturer regarding the sudden acceleration issue. The manufacturer stated that there was nothing wrong with the vehicle. The failure mileage was 53,400...updated 12/03/12 updated 12/05/2012 updated 4/26/13 status update 05/01/13
The contact owns a 2011 Toyota Camry. The contact stated that while attempting to park, the vehicle accelerated independently and crash into a wall. The contact sustained multiple contusions and was unable to walk at the time. The manufacturer was notified and she was awaiting a return call from a case manager. The vehicle was not repaired. The failure and current mileage was 18,000. The VIN was unavailable.
The contact owns a 2011 Toyota Camry. The contact stated that while traveling 5 mph and making a right turn, the accelerator pedal seized after being depressed and the vehicle crashed into a wall. The crash caused chest injuries to the driver. The police were contacted and report was filed. The vehicle was towed to a dealer. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 1,400 and the current mileage was 1,480. Updated 11/16/12 updated 11/20/2012
The contact owned a 2011 Toyota Camry. The contact stated that while driving 15 mph, the vehicle accelerated on its own. The contact was turning when the failure occurred and crashed into a tree as a result. The contact suffered minor injuries and the vehicle was destroyed. A police report was filed. The vehicle was then towed to a local garage before being towed to a junk yard. The cause of the failure was unknown. The manufacturer was notified and they stated that the would send an independent engineer to inspect the vehicle. The failure mileage was 10,000. Updated 8/23/12 updated 09/06/2012
The contact owns a 2011 Toyota Camry le. The contact stated that the driver was traveling 1 mph when the brakes were applied but the vehicle abnormally accelerated. The tachometer displayed an unusual increase in engine rpms of 5,000. The contact was unable to control the vehicle and crashed into a store front. The contact did not sustain any injuries. The police were called and a police report was filed. The vehicle was towed to a repair shop where unknown repairs were made to correct the acceleration failure. The current and failure mileage was 7,500.
- Arlington, VA, USA
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The contact owned a 2011 Toyota Camry. The contact was driving 2 mph with the brake pedal engaged when the vehicle accelerated abnormally. The contact crashed into two vehicles. The contact and a passenger sustained minor injuries but were not transported to the hospital. A police report was filed. The vehicle was towed from the scene and declared as destroyed. The manufacturer was not made aware of the failure. The failure and current mileages were 14,700. Updated 05/24/12
Ever since I bought the car (4 cyl., xle) a year ago: Automatic transmission shifts sometimes slowly after a pause or unexpectedly and abruptly as it searches for gears, and it races intermittently, especially at start-up; it coasts a few inches after I put it into park, even on level ground. Power steering requires constant correction, even on level road surfaces. Cruise control is slow to respond to adjustments from lever on stem. Dealer's service dept. Claims, after 4 attempts to diagnose, that the car performs as designed, so my complaint will need to be with the design.
Pulling in to ballgame last night on the grassy area to park car. Foot on the brake not on the gas, car accelerated so hard it threw my head back against the head rest, thank god there were no children in front of me. Taking car in to be checked. Very upset by this. Toyota dealership said I would have to pay them if they could not find out what the problem is even though my car is under warranty and there are numberous complaints all over the United States of the same problem with the same model and year.
The contact owns a 2011 Toyota Camry. The contact was attempting to park in a parking garage at approximately 5 mph when the vehicle suddenly accelerated. The front end of the vehicle jumped as the contact attempted to brake but the vehicle would not respond. The contact was unable to stop the abnormal acceleration and crashed into a concrete wall. The contact shifted into park and turned the vehicle off, yet the engine rpms continued to idle extremely high. The contact sustained injuries to the shoulder and neck. A police report was filed. The vehicle was towed to a paint & auto body shop and the manufacturer sent an engineer to inspect the black box. The engineer advised that the vehicle was traveling at 45 mph when it crashed into the concrete wall. The engineer determined that the brake was not applied when the failure occurred and that the incident was caused by driver error and not a manufacturing defect. The auto body shop replaced the front end bumper, steering cable and the radiator. The failure mileage was 8,000 and the current mileage was 9,900. Updated 03/27/12 updated 06/25/12
I was returning home from the mall in pottsville, pa. I drove down the roadway next to the mall to the stop sign. I was able to stop the car at that time. I proceeded to turn to the left out the driveway of the mall. The driveway of the mall is pretty long and on a steep hill. I attempted to apply my brakes at the top of the hill. There was pressure on the brake but nothing happened. The car continued to accelerate forward. I didn't want to continue down the steep hill knowing the brakes weren't working and crash into the van at the bottom of the hill so I decided to turn to the right sharply on a drive that curved around to a neighboring store next to the mall (going almost back uphill at this time). Still no brakes so I decided to hit the curb to stop the vehicle and prevent hitting any other vehicle. What is extremely odd is that even though my foot was not on the accelerator and was on the brake pedal and I turned sharply and going slightly uphill there was no change in the acceleration of the car. I had no choice but to hit the curb to stop the car. I put the car in reverse and back off of the curb. I proceeded down the hill again. Still no brakes. I could feel the pressure on the brake pedal but the brakes just didn't work. I had to turn the car to the right and hit the curb again next to the lane I was in. So when there was no traffic and the light at the bottom of the hill turned green I proceeded down the hill and turned right onto rt 61 S. I immediately tried the brake again and nothing. So in order to stop the car I applied the emergency brake. This of course caused the car to spin but at least the car stopped. I put the car in neutral and then used the clutch less shifting to control the speed of the car and returned home. Toyota has retained an inspector to inspect the car today at the dealership today 2/27/12.
The driver was in parking lot of rehab center picking up patient and says the car lost control going 6 miles per hour ran into the rehab center incurring over $10,000 in damages to the car not including damages to the rehab center front glass door. The 2011 Toyota Camry purchased in septermber of 2011 new from the lot at mechanicsville va Toyota dealership. We called the Toyota main office and they sent out a representitive for inspection of the car on January 26th or 27th 2012 prior to any work being done to repair the car. We have not heard back from Toyota as it takes up to 30 days. The car is currently under full repair from the collision.
The speedometer is inaccurate by almost 10%, when driving by radars or with another vehicle at 35 mph the radar reads 32. Driving next to another vehicle to check the speedometer, it reads 70 mph but the other vehicle's speedometer reads 64 mph. The dealership has verified the inaccuracy but claims the variance is within the spec of 10%. per the dealer and it's experts the speedometer cannot be calibrated or fixed since it is in spec.
At low speed (15-39 mph), the transmission shift roughly. The car was either pulled back (1) by the engine or jumped (2, while my foot on the break pedal) during the down shift. The pulling back (1) gives the same effect as using engine breaking in the manual transmission. Based on the signs that I have seen on interstate, state laws (in some states) prohibit driver to use engine breaking. The jumping (2) was very bad. The car needed approximately 3-10 feet more to stop due to the unpredictable jumping behavior. Well 3-10 feet does not seem to be a lot but let say if you are 1 foot away from running over a living thing.......... this problem have happened since I bought the car new and they still be a serious problem. I have been driven about 10-20 cars (including rentals) but I have never experienced the jumping (2, while my foot on the break pedal) until I bought this Camry. After reading the reviews online, this seems to be a common problem for this model. This problem needs immediate attentions.
Change in gears jerky and between 20-40mph the car drags during acceleration it feel like something is trying to pull the car back.when it finally moves to the next gear it jumps into gear. I have complained to Toyota many time and as usual once taken to the dealer to check no one seems to be able to recreate the problem. I am disappointed in Toyota, I have always driven Toyota and finally decided to buy a new car due to traveling to work long distances and gave my daughter my 1999 Camry which I like driving better than my new one. I stuck with Toyota and they have let me and many more consumers down, they know this is a problem and false advertise a smooth ride.
This vehicle was involved in an accident in the home driveway of the owners of the vehicle. As the owner was turning into his driveway, a tire blew out on the vehicle's right front passenger side. As the driver/owner hit the brake the car accelerated into the side rock barrier of the driveway. According to Toyota who investigated the incident, there was no issue with vehicle. But another incident has recently happened involving the car this year which will be reported on a separate form which shows us their is an unsafe issue with the vehicle that requires Toyota to be investigated.
The contact owns a 2011 Toyota Camry. The contact stated while driving approximately 35 to 40 mph down hill, the vehicle suddenly accelerated up to 75 mph. The rpms increased up to 5 or 6 for approximately one minute. The driver placed the vehicle into neutral and then back into drive in order for the vehicle to slow down. The vehicle was taken to the dealer who advised her that they were unable to duplicate the failure. The vehicle was not repaired. The failure mileage was approximately 4,500. Updated 12/12/11 updated 01/19/12 the consumer applied the brake, but the vehicle did not respond. The consumer lifted his foot off the brake, shifted to neutral, and applied the brake again, but the vehicle continued to roar loudly and at a high speed. The consumer then shifted to drive and then to S-mode while applying the brake. The vehicle finally stopped roaring, slowed down and responded normal. The dealer was unable to duplicate the problem. Updated 01/19/12
The contact owns a 2011 Toyota Camry. While driving 15 mph, there was sudden acceleration and as the contact depressed the brakes, the vehicle drove over the curb and stopped in an empty parking lot. The vehicle was able to be driven from the scene and there were no injuries. The insurance company was contacted. There were damages to the bottom of the vehicle from the debris of trees the vehicle traveled over while in the parking lot. The vehicle was towed to the dealer and the manufacturer was contacted. The manufacturer stated that they would send out a representative to inspect the vehicle. The VIN was unavailable. The failure mileage was 26,000. Updated 11/03/2011
The contact owns a 2011 Toyota Camry. While depressing the brake pedal and attempting to merge into a parking space at approximately 20 mph the vehicle suddenly accelerated and crashed into a brick wall. There was damage to the building and to the front end of the vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to her neck and sought medical attention from her doctor. The vehicle was towed to an auto body repair shop. The vehicle was not repaired. The manufacturer was made aware of the failure and stated a case manager would follow up with the contact. The approximate failure mileage was 2,500.
While backing out of the driveway, the car suddenly accelerated beyond my control. The car accelerated across the street and onto the sidewalk and crashed into the fence of a schoolyard across the street from my house. We narrowly missed children playing. The back of the car is totaled. Thankfully, no one was hurt. The car is now located in a body shop suggested by geico, my insurance carrier. We are asking them not to proceed with repairs until we contact this Agency and Toyota America.
Just 5 second after pulling out from parking space, while going around the school bus and trying to avoid the car going toward me, pushed the accelerator pedal. The car speed up at whole power and I was not able to stop it. It filed approximately 90 feet reaching speed at least 50 mph in approximately 1-2 second. I was trying to push the pedal to stop it, and at the same time trying to avoid collision with the traffic in front of me, I managed to jump on a curb and eventually stopped after hitting a building and after my car flipped on the driver side. I strongly believe something, inside the car (either mechanical or automatic system) prevented me stopping the car timely. There was no injury, building were damaged just slightly, my car was destroyed, but it has a full coverage. The whole crash was tapped by a security camera. It clearly shows the acceleration of the car, which everybody, who watched it, believe couldn't be done by person, but mostly by a car itself. That simply looks for me something the same as it was in previous Toyota recalls.
A D V E R T I S E M E N T S
- Lancaster, CA, USA