This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Camry. The contact stated that the driver side sun visor malfunctioned. The sun visor continuously fell down and would not stay in the upward position. The failure continued to occur for over a period of two months. The vehicle was not taken to the dealer for a diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.
The sun visor on the driver side will not stay up. I learned that Toyota issued a warranty enhancement for sun visor assemblies on certain 2007 - 2011 Camry vehicles. I called Toyota customer support and was told that my car was not included in the warranty extension. I would like to file a complaint against Toyota since my car year model falls within the year models affected, and clearly I have a problem with the sun visor not staying up.
This vehicle has approximately 22 thousand miles, and the problem is with the sun visors that come down unexpectedly and block view of the road. Toyota says that there was a recall but my car was not included! I believe that it is a dangerous problem.
- Duarte, CA, USA
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The sun visor on the drive side went into the down position and when I tried to put it back up it would not stay. After a few days the entire visor fell off. Not long after the the passenger side did the same thing. Have not heard anything from Toyota. I was told it was only certain vehicles. Still waiting to hear if mines is one of them.
The sun visor on the driver side became tight. Within a day, it would not stay up and while driving it simply started dangling and had to be pulled off. I am waiting to hear from the dealer how they will correct this. I have seen many reports about the same problem on your website. This is a safety issue and the design/manufacturing appears to be a problem. If a tsb does not exist, it should be sent by Toyota to dealers to correct this problem.
My sunvisor does not retract all the way up and is now blocking my driving vision. I have to take it off the regular position and move it as close as possible to the driver side window. This now partially blocks my driver side view. Read csc-10046281-9258 but was disappointed that my VIN was not included. There is obviously more vehicles affected than advertised.
I was driving on route 50 over the kent narrow bridge in Maryland when I heard a loud crash. I then heard the sound of wind and glass breaking. I look up at my sunroof and saw broken glass and a large hole in the sun roof. The sun roof exploded out, so there was very little glass in the car. I did not see any objects that would have cause this or any trucks near me that would have dropped anything. Thank god the sun roof exploded out and no broken glass came into the car which could have resulted in a severe accident. Toyota is bulking at covering this under warranty. This is a severe safety issue and should be look at very carefully. I have pictures if needed.
A D V E R T I S E M E N T S
- Ponte Vedra Beach, FL, USA