This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 70K mls vehicle was loosing precise steering and experienced some "bouncing" on uneven surfaces due to all 4 struts leaking especially the front ones. Dealer replaced all 4 (11/25/14) and 30K later (05/20/20015) two front ones showed the leak again and had to be replaced. In both cases the replacement parts were oem ones. I opened case with Toyota (1605180624) and was told that such issue was normal and it was nothing they were going to do.
My vehicle is only 5 years old and only has 40,000 miles. I am told that my struts needs to be replaced as they are leaking. I have read other people having the same issue and it sound like defective parts that were installed and may lead to accidents.
On Dec 18th I was making a left hand turn and as I proceeded to turn left on to another rd there was a car that had got up to the high speeds of 75or 80 and I had my left turn. Signal on and as I was turning and he ran in to my driver side door and injured my left shoulder and my neck but my air bags did not deploy and I'm now having to have surgery I hope they can get to the bottom of the car wreck and again thanks
When I went to service my Toyota Camry, I was informed that my structs have to be replaced because they are leaking. From my understanding, structs are designed to work for more than 7-8 years. I could not believe that my car which is just 5 yrs old with less than 60K miles would require such an important vehicle component to be replaced. When I did some research online, I found that many people have reported the same issue for Camry 2007 or later models. This does sound like a defective part installed by Toyota. I will really appreciate if you could take some action to investigate about the structs being used by Toyota for Camry models.
- Pullman, WA, USA
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The contact owns a 2010 Toyota Camry. While driving at approximately 60 mph, there was an abnormal noise coming from the front passenger side tire and the steering wheel vibrated. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the tires needed to be balanced. As a result, the transmission and the front wheel bearing was replaced. The manufacturer was not made aware of the failure. The failure mileage was 114,000.
The contact owns a 2010 Toyota Camry. A technician informed the contact that the front struts on the vehicle were leaking. The dealer stated that the struts needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 28,221.
2010 Camry - bought new. Taken to the dealership for all scheduled oil changes & service. Replaced new Michelin tires (rated 60,000 miles) at 32,000 miles that wore out unevenly. We noted that our vans which have more roll than a car and are more heavily loaded, usually go at least 55,000 and that they wear more evenly. Since the dealership was checking everything, it did not occur to us that there was a problem with the struts since the car was so new and the service department never alerted us.suddenly, at 50,000 mile check up, we were informed all 4 struts are at #2 and must be replaced. This is a lightly driven car. ( 2 drivers and 3 vehicles.) these are mainly highway miles in southern California and we never had this problem with any other vehicles. We never load it and rarely have more than 1 person in the car. We have never even needed a brake job and have 70% left on our brake pads. After looking on line I noticed that this is a problem with many Camry after 2007. I contacted Toyota about this and after much discussion, they offered $750 discount if we have it serviced at a Toyota dealership..dealership estimates range around $1800 +. I contend that since Toyota does not recommend anything be done with leaking struts until they are totally shot, they did not tell us that anything was wrong while it was still under warranty. Tires prematurely wearing and why would all 4 struts suddenly fail if these were not defective" why would Toyota say struts that leak at all are normal" since this is a known issue, Toyota needs to stand behind their products. This is not standard maintenance - it is a defect. Since Toyota is arbitrarily deciding, we would appreciate a consumer advocate to assist us. We are fine with normal maintenance costs and if it were older or with more mileage, we would not be so upset about this major part failure.
At 46,000 miles I had problems with road noise, so I took my car into the Toyota dealership ( richardson Toyota in richardson, Texas) and had them look at what was causing the noise. They told me that it was a tire problem, they rotated them told me everything was okay. Then about a couple of months later I took it in to have the tires rotated again, I went to tire shop in mckinney, Texas rather than going to the dealer. They asked me to come out and look at the struts and the tires. The tires were cupping because the struts were leaking so badly they weren't keeping the front end level. I then called the dealer and took the car in for the problem, which upon arrival was told the struts were fine, and that Toyota said the leakage was acceptable from between 10-15%. they recommended new tires and if I wanted to replace the struts they would do it for about $1,000 to $1,200 w/out tires. My car was a certified Toyota which they wouldn't cover any strut replacement. I told them why would I buy the same Toyota parts and have the same problem in another 35-40K miles. It was very disappointing for someone who sold Toyota's for 3 years.
I was driving the car down a lane where the car shifted to the right where I damages my bumper suspension and axel I thought it was my fault paid the damages out of pocket and while repaired the mechanics had no clue to the reason why this happen the did say it could have been a manufacture defect.
My 2010 Toyota Camry, I didn't do anything wrong, but when I do maintenance at driver's they told me the front struts have been leaking for awhile. My car only 40000miles. I did do maintenance. I think it's defective struts. I ask Toyota dealer to check for me tomorrow.
My car has only 42453 miles on it. I took it in to have the brakes inspected due to rough braking and found out that all of the struts are leaking badly. I understand that this is a known problem for the 2007 and newer models of the Camry and I am also aware that Toyota knows about the problem. I have had my car in for oil changes and inspection at several Toyota dealerships and not once have they mentioned the leaking struts. When taken to an independent brake shop they stated that it is evident that the leaking has gone on for quite some time. Please do a recall before severe damage is done and make Toyota pay for their shoddy struts and rotors! I should have to pay over $1500 for a mistake that they made! everyone I have spoken to and investigated online with say that this is happening all over and Toyota is getting away with it. Please recall!!!!
All four tires showed signs of cupping, front ones the worst. Signs of leaking at the tops of all four strut towers. Two tires replaced by Toyota dealer. Forward to 9/20/13, 22379 miles, dealer did 4 wheel alignment, struts still leaking.
Front wheel driver side was making noise every time I drive over the bumps or uneven road, went to Toyota dealer they told me that's normal just keep driving, didn't pay attention to me and now I have 47000 miles on my car and that strut is leaking pretty bad, to fix it they want to charge me 800 $.I feel cheated now.
When having my annual inspection I was told that my struts were leaking and would need to be replaced. Of course my vehicle is out of the 3 year warranty given by Toyota. The vehicle only has 24,500 miles on it and according to my mechanic there is no way the struts should be leaking. I called Toyota and was told there was no recall. I was given a case number in case there is one in the future. It is all over the internet, Toyota's with low mileage having leaking struts. I guess Toyota doesn't care ab out obvious parts defects until multiple people lose their lives due to the defects.
The contact owns a 2010 Toyota Camry. The contact stated that the vehicle was taken to the dealer for routine maintenance when he was advised that the front and rear struts would have to be replaced because they were leaking oil. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 30,000.
My car has been making noises for a while...in the front when I would go over a bump it would sound like the front end was bouncing, the other noise is a thunk in the back when I would go over a bump or down a driveway. I just recently had my oil changed at a Toyota dealer and asked them to look at the problem. They said my front strut should be replaced and that it would not be covered under warranty because it expired at 36,000 miles. Today I just went to Firestone to have my tires rotated (I had to purchase new tires a while back {around 20,000 miles} because of cupping from my original tires, which Toyota also claimed no responsibility) and they stated that I need all four struts replaced because they are all leaking. I contacted Toyota, not the dealer but actual Toyota and I stated that they should be responsible for replacing the struts because the vehicle does not have that many miles on it and that the noise did begin before the warranty expired. At this point they are having me pay a dealer to look at the struts and quote a price if they "feel" they need to be replaced. But the advisor immediately told me that there is normal leaking on struts and that's probably what Firestone is referring to. So I already feel that they are going to state that it is "normal" leakage. Upon looking online I found that multiple people have placed complaints regarding this matter. I feel that Toyota is going to go round and round with the issue since they do not want to pay to fix the issue. This is also one of many issues I have had with this car.
The contact owns a 2010 Toyota Camry. The contact stated that while reversing, there was an abnormal squeak heard from the front end as the vehicle began to wobble. The vehicle was taken to a private mechanic where it was diagnosed that the front passenger side strut was leaking and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 19,000 and the current mileage was 68,000.
A D V E R T I S E M E N T S
- Hampstead, NC, USA