We were told this was out of warranty, but after a great deal of complaining Toyota credited us for $750 and the dealership took care of most of the rest of the $1148 repair. I think we may have paid about $200.
Michlin tires only lasted aprox. 35000 miles. Just took in at 75,600 miles because it went through another set of Michlins and was informed the back strut was leaking and need replacement (again.)
I just took it to Toyota who confirmed that both back shocks needed replacement ($1400 repair). Toyota warranty on the replacement struts even by the Toyota dealership is unlimited mileage but only 1 year.
We do not drive this car very much so although only about 25,000 miles on these struts they are out of warranty. Service manager is checking to see if Toyota will do anything about this.
We are only 2 skinny drivers with 3 vehicles (including 2 vans which we use to haul anything large or heavy.)
This vehicle is only driven on paved roads and since we live in So. California a great deal of that is on the highway. No bad weather, and hardly even any rain! I believe there is something wrong with the struts they are using or they are under engineered for the weight of the car.
Currently the service manager at our Toyota dealership is checking with Toyota to see if they will cover anything for this second set of replacement rear struts for this vehicle. Service manager claims this is not a problem he often sees, but the tire place said they see it often on Toyotas. If that is the case, I would expect they would stand behind their products. Frankly, if they do not make a very generous offer for replacement, I will not replace with Toyota parts anyway since they are obviously not very good. This strut and premature tire wearing issue has been a disappointment for an otherwise nice vehicle. It would make me think twice about buying another Camry.
Update from Nov 18, 2017: 11-17-2017 I thought I should update this. Our dealership just called and said Toyota would take care of these back struts that went out again after only 25,000 miles at no cost to us this time. Yeah!! But I still question why they ever went out even the first time, let alone the second time. Hopefully Toyota has corrected this issue in the newer vehicles. I am currently satisfied with this solution.
Took car in for replacement of a couple of tires, and the technicians pointed out that my front struts were leaking. I replaced all four struts in my garage at home (along with both front suspension support sub-assemblies and both front suspension support bearings). The old struts were manufactured by KYB, and the new struts were manufactured by OEM Spectrum (i.e. Monroe). I have never had to replace MacPherson Struts this soon on a car.
2010 Toyota Camry first and only owner. I have always got my oil changed at the Toyota dealer which includes a multi point inspection each time. My first set of tires needed to be replaced at 32,000 miles. I went to a Bell Tire for a tire balance and rotation because I purchased my second set of tires with them. At 43,000 a 6 and 3/4 years 3 struts are leaking.
I took my Camry into American Toyota in Albuquerque, NM at 38000 miles to report that my struts were leaking. An extended warranty inspector was brought in because Toyota would not let the dealership replace the struts / shocks without authorization. My claim was denied - equipment was never replaced. When I had 87000 mi on the vehicle, I took it in to Big Two Toyota in Chandler, AZ because of a front-end shimmy. I specifically asked that the struts / shocks be checked. No problems with the shocks / struts were reported back to me.
Yesterday, I took the Toyota in because I found oil beneath the car and I believed I could get it checked under extended warranty. I found out that my warranty had expired (due to time - not mileage) the month before. I also found out that 3 of 4 shocks / struts needed replacement for a total cost of around $1400. THIS WAS AFTER THERE WAS NO PROBLEM WITH LEAKAGE AT 38K MILES AND NONE AT 87K MILES.
Even the repair shop where I had the repairs done, which was several hundred dollars less than the quote from the Toyota dealership where I bought the car, said there was no way front and rear shocks/struts should fail at 50K miles. I will never buy another Toyota ever and am going to tell everyone who will listen about this situation!
I replaced the struts with Monroe brand. Maybe this brand will be better. I paid for the parts and did the labor myself. The parts cost around $100 each.
I was told that it would cost $700 cdn to fix. Also at the same time had engine light come on and they replaced the computer under warranty but it came on again, then resolved by itself. However, as it returned again for the 3rd time I was told it was a cracked o2 sensor but as it was over warranty it would cost 350 dollars to repair. Toyota quality???
This car has just 35000 miles on it and was taken in for a tire rotation and I was told the front right strut was leaking. Seems to me that is way too early for a strut failure. Was quoted $285.00 to change the strut. Not happy with this. I have a 2002 Honda Accord and have never changed the struts. My son has 2007 Scion TC and has never changed the struts..Don't get it..
Update from May 27, 2014: Toyota quoted me 685.00 which included a Wheel alignment. Went to Sears and got two front struts (Monroe) and a wheel alignment for $403.00 out the door. The struts have a lifetime warranty...Too bad Toyota don't stand behind there crappy parts...
A D V E R T I S E M E N T S
We were told this was out of warranty, but after a great deal of complaining Toyota credited us for $750 and the dealership took care of most of the rest of the $1148 repair. I think we may have paid about $200. Michlin tires only lasted aprox. 35000 miles. Just took in at 75,600 miles because it went through another set of Michlins and was informed the back strut was leaking and need replacement (again.) I just took it to Toyota who confirmed that both back shocks needed replacement ($1400 repair). Toyota warranty on the replacement struts even by the Toyota dealership is unlimited mileage but only 1 year. We do not drive this car very much so although only about 25,000 miles on these struts they are out of warranty. Service manager is checking to see if Toyota will do anything about this. We are only 2 skinny drivers with 3 vehicles (including 2 vans which we use to haul anything large or heavy.) This vehicle is only driven on paved roads and since we live in So. California a great deal of that is on the highway. No bad weather, and hardly even any rain! I believe there is something wrong with the struts they are using or they are under engineered for the weight of the car. Currently the service manager at our Toyota dealership is checking with Toyota to see if they will cover anything for this second set of replacement rear struts for this vehicle. Service manager claims this is not a problem he often sees, but the tire place said they see it often on Toyotas. If that is the case, I would expect they would stand behind their products. Frankly, if they do not make a very generous offer for replacement, I will not replace with Toyota parts anyway since they are obviously not very good. This strut and premature tire wearing issue has been a disappointment for an otherwise nice vehicle. It would make me think twice about buying another Camry.
Update from Nov 18, 2017: 11-17-2017 I thought I should update this. Our dealership just called and said Toyota would take care of these back struts that went out again after only 25,000 miles at no cost to us this time. Yeah!! But I still question why they ever went out even the first time, let alone the second time. Hopefully Toyota has corrected this issue in the newer vehicles. I am currently satisfied with this solution.
- Glen K., El Cajon, US