This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sticky Dash and peeling paint for tainted paint color 040/ that of which my car was painted with 040 Super White - I have documentation proving the pain code at time of purchase. Toyota over the telephone says it goes by the VIN number - but Toyota-??s website states completely the total opposite - it states any vehicle painted with paint color 040 from 2008 -2017 model is eligible for a paint re- do?
My 2010 Toyota Camry LE dashboard is physically sticky, extremely shiny, & material of dashboard is melting & breaking down. It produces fumes at higher temperatures & seems to add fog to glass.The entire dashboard material is impacted. It has drip marks, bubbling, and erosion & getting worse. The area where the passenger airbag would deploy from is impacted, as well as overall integrity of physical dashboard across entire dashboard. The vehicle is available for inspection. My safety and the safety of others is being put at risk by the following: Multiple significant safety issues for driver & passengers from dashb1) visibility issues from extreme glare onto windshield result in blinding and/or distractiing driver, 2) Integrity of dashboard material is compromised (spongy, sticky, breaking down & worse with heat in normal conditions of use) 3) the dashboard is impaired where airbag would deploy from, 4) exposure to chemical fumes and particles from dashboard materials continues as it breaks down. I had Toyota Dealership Service Manager to view & inspect this dashboard in person on [XXX]. The service manager sat in driver seat and observed problem with extreme glare, touch to confirm stickiness, and I pointed to example of drips of melting dashboard, small pieces chipped & eroded from dashboard. The service manager also confirmed the passenger airbag does deploy from the dashboard (when asked). The toyota service manager then checked for recall or service program related to this issue. A customer service program would have replaced this for free - but showed as expired. I was then provided an estimate for dashboard replacement of $3128. This is serious defect that demands a safety recall. It impacts the safety and integrity of my vehicle and others on the road in the U.S. My vehicle only has 75,560 miles. No sensors or warning lights exist for dashboard material I'm aware of. The problem has been evolving overtime and getting worse. Merits safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
The dashboard is melted and creates a horrible glare that is blinding. I was never informed of any recall. Toyota claims when I called today that there was a recall that expired in 10/2019 that I was never notified on.
My 2010 Camry has become incredibly unsafe to drive or be in due to the dashboard melting. There is an unbelievably unsafe glare caused by the dashboard reflecting sunlight and the more the dash melts the more intense the glare becomes. There is also a smell that renders the vehicle almost worthless on hot days and causes headaches. This is on top of not being able to clean the dashboard because you cannot touch it with anything. All bugs and any dust that land on the dashboard live there permanently. You cannot wipe it with anything. Your finger prints stay on the dash with the lightest touch and often it becomes so hot you cannot touch it without potentially burning yourself. The dash melting is a safety hazard to everyone on the roadways. There are likely millions of cars with this defective dashboard that have not been repaired. I have contacted Toyota several times, including executives and high ranking corporate employees, and they say that they will not replace or help with this defective and unsafe cheap component that they used in order to increase their margins. The problem has been acknowledged by Toyota but they failed to contact an incredibly high number of owners that are affected. I first noticed the glare in 2014 and it has gotten progressively worse. I took the vehicle to a toyota dealership twice (2016/2023) and they refused to fix the defective dash both times. They expect owners to pay $3,500-$5,000 for a dashboard repair on a vehicle that has 100k+ mile life left yet is only worth around $5,000. They are essentially totaling cars that owners have worked hard to maintain and get the most out of. Toyota is stealing 10+ years of vehicle life from many consumers and placing the burden of their profit margins increasing onto consumers that buy toyotas because of their longevity and reliability.
My 2010 Toyota Camry has a sticky dashboard issue. I am the second owner of the vehicle. Toyota had an open recall on sticky dashboard recall that ended in 2020 which i was not aware of during my ownership term. I took the car into dealership multiple times for oil change and tires and I was never informed of this. They sent letter about notice to previous owner. The car was never fixed under recall. When i contacted them, they mentioned the car notice was sent to previous owner and they can't honor the warranty anymore. This is a bunch of crap. They should be held liable for 1.) sending notice to wrong address 2.) not fixing a faulty design. An expiration on "safety recall" doesn't mean the problem goes away. The problem exists on my car and it is a road-hazard as the sticky-melting dashboard creates a glare on the windshield. The car is not driveable during day time when sun is shining. This is a serious safety issue and can lead to death of driver. I expect this issue to be fixed under their now closed-recall. Closing recall doesn't fix probelm for owners that didn't receive proper communication. I expect TOYOTA to fix this free of charge
- Alexander, AR, USA
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We have a 2010 Camry. It is having the sticky dash issue with it, which is a known issue with Toyota. And more concerning, the issue is causing a horrible glare on the windshield. This is a safety hazard as it is very hard to see. I understand there was a recall at one point, but since it is a huge safety concern, I would like Toyota to replace the dashboard at no cost to me.
1)the engine died upon stopping at the stop light, but was able to start again.the engine light & stability control light came on. the service dept replaced the battery and neutral switch was also replaced. 2) check engine light & stability control light came on again in the same situation.the technician suggested to remove the aftermarket alarm system for less than $1k(6hours of labor). I took the car to alarm installer to have it remove for a fraction of the dealer's price. this time i sought the help of BAR agent.Who had not shown at the service dept according to the Technician. i provided him all the receipt I had on hand. 3. took the car to another mechanic whose diagnosis was the same as the dealers.was advised to take it back to the dealer for they do not touch something that the dealer has started. back to the dealer, they replaced the shifter as it was contaminated by spilt coffee by the previous owner. 4) still, the same lights illuminated.this time car was in their shop from July 20th i was called two times to come and pick it up.but when I got there, not ready yet. today, I got there and was told that they could not do anything anymore. Either drive the car or towed somewhere else.my choice. how could i drive a car knowingly that it is not safe to do so. i was offered $7k( including all the monies I paid every time i drove off their lot.) to trade in for a new car in which i cannot afford in the first place. suggested to tow it back to the dealer where i bought it, Lexus of Sacramento. please advise.
Sticky and Shiny Dashboard causes lots of reflection on windscreen hampering road visibility during direct sunlight and night driving. I am scared driving my car.
My Toyota Camry Has been turned down for a melting and shiny dashboard replacement. Toyota says they notified me but I never received a notice in the mail. I called them at least four times, but they would not do the necessary replacement, saying that I was beyond the period of their offer to replace it. The problem seemed to occur some years after the purchase which was not visible till about two years ago. I consider this a safety problem because of the glare in the modern tilted windshields. I would like help on this problem
The dashboard of my car is extremely sticky and is now causing a glare when I drive. This is a safety hazard due to the fact that the light from other cars/stoplights reflects off the shiny/sticky surface. This problem is very prevalent in other cars as well. I tried to get it fixed through extended warranty, but that ended in 2020. I believe that Toyota should extend this warranty as we were in a lockdown for all of 2020, and I was not able to visit a repair shop. There were no warning lamps/messages prior to the failure of my dashboard, making it more dangerous as I found out when I had a glare from another car reflecting off my dashboard and temporarily blinding my view.
The dashboard is very sticky and highly reflective to the point where, at times, I cannot see through the windshield. Driving has now become dangerous and I almost went head on into a car in front of me after making a turn westbound into the setting sun. Toyota dealership was contacted and the Service department said there was a recall but it has since expired and want to charge me about $2000 to replace the manufacturer failed dashboard. I am the original owner and I never received a recall notice from Toyota or the dealer from whom I purchased the vehicle. The dash has been sticky and reflective for over 2 years now. If I cannot get this resolved with no cost replacement from Toyota, I will contact my attorney.
The dashboard is sticky and there is a shiny coat which makes it hard to see out of the front window. It is also causing the window to get a hazy film on the front window. I have owned this car since driving it off the lot brand new. I realize there was a recall for the dashboard and a warranty enhancement which expired in 2019. I spoke with Toyota corporate and they will not honor the recall because the enhancement warranty expired. Having said that, I am being penalized for keeping my car in great shape, working condition. I take pride in my vehicles and for this reason the dashboard lasted longer than the warranty of 2019. The fact still remains that this is a safety hazard with regards to seeing out the front window at night because of the reflection on the shiny/sticky dash. I called my nearby Toyota Dealership and the cost to replace the dash is $2069.68 including parts and labor. Please look into this matter as its about principle and Toyota should back their warranty especially since this is a safety issue.
The dashboard is melting. Thus, it has become shiny and hinders view significantly. In order to drive. A dark cloth, etc is placed on dash to eliminate shine and restore proper viewing. In addition both visors are removed due to flopping downward. As a result, there is no prevention of sun glare while driving. The combination of both issues makes for a dangerous driving experience which causes much anxiety. Both issues were recalls but as the 2nd owner I was not contacted by the manufacturer. This is a 2010 Camry which I purchased in 2012.
Dashboard is becoming severely reflective to the point where I can't drive it safely. It's gotten stickier and more reflective over time. Dealer refuses to accept it's a defect and is charging me two grand just for the part (labor is more.) reflectiveness is much worse than what the attached picture shows.
My Camry has the sticky dash problem and on sunny days the glare makes it unsafe and hard to drive. I called Toyota and the recall ended 11 months ago but I never knew about it.
Dashboard appears to be melting. It is very sticky to the touch and will come off and adhere to anything that comes in contact with the dash. When driving into the sun, it puts off a glare that makes it very difficult to see the road, even when wearing sunglasses.
A D V E R T I S E M E N T S
- Meraux , LA, USA