This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Toyota Camry le. She took the vehicle to the dealer on February 20, 2010 for the accelerator repair and after the repair she experienced sudden acceleration several times. She stated the vehicle is very slow to start and within seconds it over accelerates. She will take the vehicle back to the dealer. The failure and the current mileage were 1,914.
The contact owns a 2010 Toyota Camry hybrid. The manufacturer was contacted shortly after purchasing the vehicle when it accelerated and lunged forward. The contact stated that the dealer told her that it was perfectly normal for hybrid vehicles. The contact stated that she had previously had the recall repair done for the accelerator pedal; however, she continued to experience the failure. The contact has driven hybrid vehicles before and they did not accelerate. The failure mileage was 15 and the current mileage was 4,000. Updated 06/03/10 the consumer stated the vehicle continues to surge and it has been in the repair shop numerous times. Updated 06/07/10 updated 11/11/10 the consumer stated there have been times when the vehicle jumped several inches while in reverse and the vehicle would jerk forward when in park and the gas engine would activate. Updated 111/17/10
The contact owns a 2010 Toyota Camry. The contact was driving approximately 45 mph on a dry road surface. An increase of acceleration occurred without warning. The vehicle was able to slow down. The vehicle was taken to an authorized dealer and repaired. The identical failure continued after the service repair. The vehicle was taken to an authorized dealer on a separate occasion. However, there were no repairs performed to correct the problem. The manufacturer was notified and recommended that the vehicle be taken to the dealer for further inspection. The failure mileage was 6,000.
Toyota Camry (rented from hertz ann arbor sheraton). Delayed response when removing foot form accelerator pedal. Vehicle maintains speed for a very noticeable 1 or 2 seconds. 100% repeatable while driving at highway speed. The vehicle actually remains under power even though the driver has removed the input command. I observed the same delay each time I removed my foot from the accelerator pedal. Even being aware of this situation I was caught off guard when a truck changed lanes in front of me. I removed my foot expecting to slow down only to realize that the vehicle continued at speed closing the gap between me and the truck while the truck decelerated. When I removed my foot from pedal and shift into neutral to remove the load, I witnessed the RPM will increase 400-1000 RPM depending on terrain and amount the throttle was depressed to maintain vehicle speed. This RPM spike is brief in duration (1 second or less). I repeated this an estimated 30 times under various grade conditions. (Ohio turnpike, I-475, us 23 northbound Michigan). The worst case being driving up a slight grade maintaining 2100 RPM. I fully removed my foot from the accelerator pedal, shifted into neutral, and observed a blip to 3100 RPM.
- Ann Arbor, MI, USA
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The contact owns a 2010 Toyota Camry. While driving approximately 35 mph, the contact noticed that the accelerator pedal was slightly "non-responsive". she took the vehicle to the dealership and the pedal was replaced according to recall 10V017000, vehicle speed control, accelerator pedal; after the repair was made she noticed that the vehicle did not slow down when she took her foot off of the pedal and the RPM gauge would not decrease in speed; however, she was able to use the brakes to slow down. She also stated that while driving in reverse, the vehicle suddenly accelerated, yet she was able to stop the vehicle by depressing the brake pedal. She called the manufacturer and was awaiting a response in regards to the failure. The vehicle had not been inspected or repaired when the complaint was filed. The current mileage was approximately 8,800. The failure mileage was 7,458.
The day after purchasing my 2010 Camry, the car seemed to ride funny. I felt uneasy but initially thought it may be that it was my first completely new car. This went on for the next few weeks, I.e. the car seeming to jerk or heave, regardless of the speed. I was worried that there was something wrong with the engine and then the lights on the aircondition/heating board stopped working so I thought it was an electrical problem instead. I took it in. The mechanic explained everything away, explained the 'electrical problem', and stated that the heaving feeling I was sensing was that the car was computerized and that it took time for the accelerator to catch up with the signal the computer was giving it, or something like that. He ran an engine check and everything was fine. On my service sheet he simply stated that I had complained about the accelerator hesitating (which I did not), but did not document that I brought the car in complaining that it had electrical problems. A week later there was the recall. When I later called about the recall and continued to complain about the accelerator problem, the serviceman ( a different one) told me that I would feel no change in the way the way the car drove so he would have someone ride with me to try to figure out what I was talking about. The day before taking the car in for the fix, the car slightly accelerated when I was trying to come to a stop. After the fix, a Toyota representative rode with me (I let him drive), but the car did appear to ride better after the fix. The car does still feel better than when I first bought it but seems to be gradually getting worse since the fix, e.g. the car occasionally slightly accelerates when I am coming to a stop.
Problem: 2010 Toyota 4 dr Camry: I am 81 years old. After checking with the New Jersey dealer where I bought the this car 51/2 months ago, I was told my VIN # was ok for no problem with the gas pedal sticking, but I should go in for the mat/gas pedalproblem. I did & was told it was done. On 2/16, I was pulling into a spot at cvs. I took my foot off of the gas pedal and started to put the foot on the brake when the car suddenly flew up forward over the cement curb and into the dirt and bushes which, thank god stopped the car. I will never get back into my 2010 Toyota Camry again. They hauled the car to their dealership and got me a Honda rental. I made an appointment with general mgr.. he told me so far they had not been able to find anything in the car. I told him I would never drive that car again and my sons had told me no matter what these people said I was not to drive it. I explained along with never being able to drive that car again I would not now purchase another Toyota. He told me they could give me $17,000. Refund leaving me to eat $10,916. On a car I have had for 5 months and had only 2,091 miles on it. I was told to talk to someone at their corporate office in ca and they offered me nothing but a slick "your word against mine" nothing help. I could see the writing on the wall I went out the next day, bought a Ford Fusion and drove away in my new car. I am contacting you not only because Toyota did not try to assist me with my problem, but also I have been having nightmares about the thousands of people who were told their VIN # had no gas pedal problem as I had been told and may find out that is not true - as I did.
The contact has a 2010 Toyota Camry. The vehicle had a sudden acceleration and the contact was unable to be stop until the fail safe light came on. The contact stated that the vehicle had been repaired, however the failure has continued to occur. The contact stated that Toyota told them that they could sell the vehicle or go through arbitration. The vehicle had 7000 miles at the time of the failure. The current mileage was 7000.
Vehicle purchase Nov 2009. 2010 Toyota le Camry. Noticed within first 200 miles that vehicle accelerated and down shifted during turns. Voiced compliant. No action. Recall announced, told had to wait for letter for repair. Brought vehicle back same problem. Then fixed. Vehicle at 1700 miles driving like stick shift car jumps as changing gears. May jump as breaking causing an incomplete timely stop. Currently at 2200 miles driving rough on road and shifting self as driving so power will immediately increase then decrease. Scared to drive new vehicle. Dealership treating me as crazy and that should wait for additional recalls before bringing vehicle in. This has all taken place before initial payment was even made. Very disappointed in quality.
The contact owns a 2010 Toyota Camry. The contact stated that when he turned the steering wheel to the left or the right it doesn't respond immediately. While driving approximately 25 mph, the vehicle would travel from lane to lane and became difficult to drive straight. The vehicle also accelerated and increased in speed while the brakes were depressed which made it impossible for the vehicle to stop. The vehicle was taken to the dealer but they were unable to duplicate or diagnose the failure. The Toyota manufacturer was called and stated that he should take the vehicle back to the dealer to be diagnosed. The failure mileage was 5,000.
The contact owns a 2010 Toyota Camry. The contact stated that when he engaged the accelerator pedal the vehicle failed to accelerate normally, instead it made a zooming noise, lunged forward and stopped before the computer activated. The vehicle was taken to the dealer and he was told that the vehicle was functioning properly. There were no failures diagnosed within the computer. The Toyota manufacturer was also called and he filed a claim. The failure mileage was 3,000.
I am requesting that dot NHTSA investigate the driver's contribution to unintended acceleration (ua) and Toyota's accelerator/brake pedal designs that make it possible. I was driving a rented Toyota Camry in a parking lot. I applied the brake and instead of slowing down the vehicle began to gain speed. I pressed harder on the brake and it accelerated. The harder I tried to stop the car the faster it went. I took my foot off the brake for a moment and the vehicle stopped accelerating. I believe that my foot was on both the brake and the accelerator pedals. I measured the distance between the brake and the accelerator and found that it was only 1.5 inches. My vehicle a GM acadia is 2.5 inches. This made me think that the tops of the two pedals are too close together. I managed to find 6 different Toyota models including the prius and they averaged 1.5 inches between the tops of the brake and the accelerator pedals. I measure competitive vehicles and found they averaged 2.2 inches. Something is wrong with the Toyota designs ' they are too close together. I have continued to investigate unintended acceleration and have collected a significant amount of data that supports the fact that the driver is a major cause of ua and that some vehicle designs make it possible. I have conducted driving tests and simulated the conditions that cause ua. They clearly identify that Toyota pedal designs contribute to the driver being a cause of ua. Good vehicle pedal designs make it very difficult to simultaneously and unintentionally depress both pedals. From the ODI incident reports GM vehicles seem to be particularly insensitive while the Ford 150 truck seems to have a large number of complaints. There must be something in the pedal designs or operation that makes this possible. I have read two older dot reports concerning ua and they indicate that the driver is a cause of ua. Why is that not studied and acknowledged now? please formally investigate.
I am the owner of a 2010 Toyota Camry which has the defects now under investigation involving out-of-control acceleration of the car. This car presents a serious potential hazard to myself and to others and I will not continue to drive it. Toyota needs to be severely dealt with for putting the almighty dollar ahead of providing a safe car that their customers could trust - and for their deception in attempting to hide, cover up, dismiss the problems and not deal with legitimate complaints well before this time. Toyota's actions and lack of action has put millions of people at risk to the point of causing multiple deaths and injuries on our highways and roads. A once trusted automobile company has abandoned the principles they must adhere to in building an automobile - first and foremost, providing an automobile that is safe to drive. They have thus abandoned the customer, causing not only death but immense distress among millions of car owners who can no longer trust the car they purchased - at great expense - and now see its value sinking rapidly. My Camry has less than 1000 miles on it. I expect and deserve fair compensation for the trust and money that I put into this company for a car that is unsafe to drive. I want my money back! now.
In August 2009 I purchased a 4-cylinder automatic 2010 Toyota Camry le. Immediately after taking delivery I noticed that the car hesitated when I pressed the accelerator. When I press the accelerator it feels like the engine is not getting sufficient amount of gas and it will stall. It takes a noticeable amount of time for the engine to respond to the demand from the accelerator pedal. Upon contacting the dealer I was told that acceleration will smooth out after a couple of weeks. However, seven months later the hesitation is still there. From postings on the internet it appears that this has been an on going issue with Camry which Toyota has known for many years but instead of fixing the problem the company has tried to address it through tsbs including, but not limited to, EG056-06 and EG036-07. Based on my experience with 2010 Camry and experience of many other 2010 Camry owners posted on the web it is obvious that this problem continues to exist. In addition to being a design flaw it is also a safety hazard because the car does not react normally when the driver presses the accelerator. This is particularly dangerous when merging into traffic or getting on a highway. Car's hesitation before picking up speed can lead driver to misjudge the time needed to merge into traffic which can result in serious accident. Regretfully this is just one other safety issue that Toyota has opted to ignore. It maybe worthwhile to note that this acceleration hesitation problem is tied to the same electronic module that controls the speed of the car and according to many experts maybe the actual cause of Camry's sudden acceleration.
I purchased a new 2010 Toyota Camry in Oct-2009 and I realized after 2-3 weeks that there is something wrong in there. The RPM goes high (and tries to stay there) when down-shifting even without the leg is off the gas paddle. While I understand that downshifting may increase RPM but then I feel like it wants to stay there by means of some un-intended acceleration. When I realized that there is something wrong, I just ignored the issue because I did not want to take the car to the dealer and let them mess it up further. I thought this is happening because it is a new car. After few miles driven, the issue will go away. But when I learned about the un-intended acceleration in January 2010, I realized that the issue is more serious and I should not ignore any more. I went to dealer but as I expected, they did not take it seriously and told me that the car runs as per design. I went for the recall too but it did not make any difference. Being an engineer, I myself have established few simple test cases where one can prove that there is definately something wrong in the car. And if the car runs as per design, then there is something wrong in the design itself. I knew in advance that taking the car to the dealership was not going to work. I purchased a new vehicle so that I can keep on driving it nicely for years to come but I neve expect it to be going to garage for such a serious issue in less than 3 months! I have not received any satisfactory answer/solution to my problem so far.
I have a Toyota 2010 Camry, bought July 2009, this car is not slow down properly, it always run for 2 to 5 seconds then I can feel it start to slow down, then take 5 more seconds drop about 2-3 mile, it compared with my other two cars, it is really show something wrong in this car. Then I heard Toyota announce the recall all 2010 - 2007 Camry for gas pedal problem, so I back to Toyota sunnyvale, ca dealer to do the recalled fixes. However, my Camry still has same problem like before. So I back to my dealer to compliant about it, there is service engineer did a test drive and wrote a report said it works as design. I told them my other two cars didn't happen like this way, all the car should be decelerated when foot is removed from the accelerator right way, Toyota engineer just don't feel 2010 Camry has anything wrong. But I don't feel this car is safe to drive like other cars. I think it could have potential trouble for driver safety. Please notify Toyota to fix this problem soon.
2010 Toyota Camry. Gas pedal is too sensitive; the car lurches forward when you place the slightest/lightest touch on the pedal. I brought the car to the Toyota dealer and was told that others are reporting the same problem, but this is "normal" for the 2010 and there is no known fix. The dealer said they would report it.
A D V E R T I S E M E N T S
- Chester , VA, USA