Dashboard Melted. Causes a glare and tacky texture. The dash board emits a chemical smell in the car

- Wallingford, PA, USA

Dash board has become sticky due to the adhesive seeping out; causes major visual impairments while driving due to the reflection of the sun off of the sticky/disgusting/shiny dashboard.

- Metairie, LA, USA

My vehicle has been a one owner vehicle, my mother and now me as she passed on 2 April 2024. My vehicle has been stored in a garage except when it is being driven. My vehicle has been taken care of extremely well and maintenance done as required. The oil has been changed every 3,000 miles since it has been owned. Approximately in June 2024 I began to notice my dashboard was sticky, cracking and actually MELTING! It gets worse as long as it is out of the garage, in the heat/sun and humidity for any length of time. The longer times goes that the car is in these conditions it gets shiny that the reflection makes a glare which makes seeing difficult! I went to the dealership where the vehicle was purchased brand new, Milton Ruben, Augusta GA 30907. Prior to going to the dealership, I got online to do a search to see why this could be happening and discovered many complaints like mine all over the US had been submitted in previous years.I began reading the complaints and discovered the problem was due to Toyota using defective material to make their dashboards in Toyota/Lexus vehicles made in 2007-2011.I discovered there had been a recall or campaign for these vehicles, it had been extended once or twice until 2019.MY PROBLEM IS THAT I NEVER RECEIVED ANY NOTIFICATION OR DID MY MOTHER!We would have immediately taken our vehicles into the dealership.I CANNOT HELP THAT THE RECALL OR CAMPAIGN FOR THIS ISSUE HAD EXPIRED PRIOR TO MY CAR SHOWING A PROBLEM!While reading the complaints I noticed there was a class action lawsuit filed, but I don't know the outcome.I was told by the dealership that they were aware of the problem but there wasn't anything they could do except replace the dashboard at my expense.TOTALLY UNACCEPTABLE!!!They told me that I would need to call the corporate office to see what they could do.I did, submit a claim, file #240802000525 2 Aug 2024.Toyota didn't reply but was told by the case manager that my case was closed without action. UNACCEPTABLE!!!!

- Clarksville, TN, USA

I bought my 2009 Camry on [XXX] new in Kentucky and have had this vehicle up to the current date of 08-02-2024. In fact, I recently acquired my deceased (2 April 2024) mother's 2009 Camry and will be submitting a claim as well. My vehicle has only been owned by myself and taken extremely good care of and stored in a garage when not being driven. Approximately in June/July 2024 I began noticing that my dashboard was becoming sticky, as though it was actually melting!!!! It would get worse as long as it was out of the garage and was in the sun, heat and humidity. The longer time goes that the car is in these conditions it gets so shiny that the reflection makes seeing difficult!!! I went to the dealership here in Augusta, GA where my mother's vehicle was purchased since I am here resolving her estate and the problem started. Prior to doing this, I got online to do a search to see why this could be happening and discovered many complaints like mine all over the US and there was actually a Class Action lawsuit submitted regarding Toyota not fixing the problem. Also, I discovered there had been a recall or campaign for the 2007-2011 Camry. It had also been extended until 2019. I NEVER RECEIVED ANY NOTIFICATION NOR HAD MY MOTHER OR I WOULD HAVE ALREADY LOOKED INTO THE MATTER EVEN THOUGH I DIDN'T HAVE THE PROBLEM UNTIL NOW!!!!! I was told by the dealer to call corporate. I did and was told to submit a claim, which I did, file#[XXX] on 31 July 2024 and received a response on 1 August 2024 that there wasn't anything Toyota could do because the campaign had expired and it would be at my own expense to get repaired. NOT ACCEPTABLE!!! I CAN'T HELP THAT MY PROBLEM DIDN'T START UNTIL THE CAMPAIGN EXPIRED OR I WAS NEVER NOTIFIED OF AN ISSUE!!!! IT IS DEFECTIVE MATERIAL AND UNSAFE ISSUES DUE TO THE PROBLEM!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Clarksville, TN, USA

I've been into automobile accidents and the passenger airbag never deployed. Few years back I took my vehicle for the sticky dashboard recall, Toyota replaced it. Few years later the dashboard is sticky and shiny worst than the first time, I called Toyota to get it replaced free of charge and they told me that is not the responsibility and denied to fix the replaced sticky dashboard. I almost have gotten in accidents do to the shiny glare from the dashboard.

- Ocala , FL, USA

I was driving the vehicle and hit a bump, and the driver side sunvisor dropped down into the sunshield position. I almost got in an accident because I couldn-??t see and then I couldn-??t get The sunvisor to stay up. This is the fourth sunvisor we have bought from Toyota. All of the three other sunvisors have done the exact same thing and I feel this is dangerous. The people at Toyota confided in me that this is a big problem with many Toyota-??s. I am concerned that had my wife been driving she would have gotten in an accident because the sunvisor obstructed the view of the driver. Toyota to charge us $270 for both driver and passenger side sunvisors. Our mechanic put them in for free.

- Tucson , AZ, USA

I am not complaining about my vehicle, but about the many vehicles on the road today with headlights that are not focused enough, or just TOO BRIGHT. Especially vehicles like pickup trucks that have headlights mounted at about the same height as my windshield and rear window. These vehicles headlights are so bright that they hit all my mirrors and blind me at night from behind. In addition many newer vehicles with "modern style" extra bright and auto dimming headlights as oncoming traffic also blind me to the point where I cannot safely see the road ahead. I appreciate that seeing ahead is important, but with oncoming traffic it is also important that I can see ahead safely as well. Thank You.

- Hollister, CA, USA

Dear, I am writing to formally document a complaint regarding the ABS (Anti-lock Braking System) warning lights actuator in my 2009 Toyota Camry Hybrid, I noticed an issue with the ABS system, which prompted the activation of the warning lights on my vehicle-??s dashboard. The problem I encountered involves the following: 1. ABS Warning Lights: The ABS warning lights, including the ABS indicator and the brake system warning light, suddenly illuminated on the dashboard without any prior warning or indication of an issue. 2. Braking Performance: Subsequent to the illumination of the warning lights, I noticed a significant decrease in the vehicle-??s braking performance, especially during emergency stops and when driving on slippery or wet surfaces. This issue presents a serious safety concern as it impacts the vehicle-??s ability to maintain safe braking in various conditions. confirming the ABS actuator as the likely source of the problem. I kindly request that this complaint be addressed promptly, as I believe that a malfunctioning ABS system poses a substantial safety risk to both the driver and other road users. I trust that Toyota-??s commitment to customer safety and satisfaction will lead to a quick resolution of this matter. Please contact me at [XXX] or [XXX] to schedule the necessary repairs or to discuss any additional information required. I look forward to your prompt response and a resolution to this pressing issue. Thank you for your attention to this matter. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Des Plaines, IL, USA

I own a 2009 Toyota Camry with VIN [XXX]. The dashboard is hazardous i.e. sticky and shiny which makes it hard for me to see through the windshield going toward sunset or the sun is over the dashboard. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Ontario, CA, USA

Dashboard is sticky when cold and hot, we have done our best to keep it clean but i have had enough it was hot and my kid leaned on it and it was super hot and the material literally got stuck to her arm and the back of her shirt. I would like this to get taken care off, is not right that they were created this way and people suffer the consequences

- Houston, TX, USA

My Black 2009 Camry SE has a black sticky/melting dash which Toyota only covered replacement of for a 10 yr period. I didn-??t drive it much for the first several years, the odometer now has only 90,000 miles. The sticky dash became an increasingly noticeable safety hazard a couple of years ago. When driving with the sun hitting the sticky, melting, shiny black dash, the glare is blinding to where I cannot see the road. The sun causes the dash to be reflected off the windshield. Yes, the safety of anyone in the car is at risk when the sun is coming through the windshield. It is available for inspection any time. The Rick Hendrick Toyota dealer I used for my cracked dash 4 Runner informed me that if I had been having the Camry regularly serviced at a Toyota dealer then Toyota would have likely covered the dash replacement after the recall period ended. I brought the Camry into Stone Mountain Toyota to replace the recalled brake lamp assembly in Nov 2021. They failed to replace it adequately and so a mile from the dealership the Camry would not move after I stopped at a stoplight. So, no, I have not had either of these Toyota dealers, or any others confirm the issue, since they weren-??t going to replace it under warranty anyway. Neither dealer asked to confirm the issue. My wife has confirmed the sticky dash safety glare issue. No warning messages light up when the dash is a safety hazard. Toyota Corp refused to warranty/recall replacement in 2020/2021 even though I explained this safety issue. Today, Dec 7, 2022 I called Toyota Corp again and they again refused to cover replacement of the dash under warranty/recall and referred me to NHTSA.

- Decatur, GA, USA

Dashboard melting causing sticky and glare on windshield on my 2009 Toyota camary causes blind spots when driving afraid of having accident

- Commack , NY, USA

I currently a 2009 toyota camry I was financed a year ago not even a year ago. from TKP autos in eastlake, ohio. this car consumes too much oil, so I use marvel mystery oil so every 2300-3k miles I have to change the oil.. also my key fob stopped working, i changed the batteries and they still dont work also the o2 sensors went as well and replaced them twice and they still keep stop working also i found a lot of information on consumer reports that the years 2007-2009 toyota camrys are highly unreliable cars to own or lease. ive seen a lot of complaints and other owners who had the engine sieze on them as well.. these cars are a lemon and not safe to drive also my dash board is very sticky as well from the sun and it turns out that is a melting affect that is dangerous as well also i see the accelerator pedal can give away and that is dangerous as well there should be recalls for the oil consumption and everything else.

- Willowick, OH, USA

Sticky, shiny, melting dash on camry from manufacturing defect. No recall just a now expired extended warranty. Glare on windshield leaves driving car very dangerous

- Wabash , IN, USA

Sticky, shiny dash on Camry due to manufactuing defect.

- Wabash , IN, USA

The vehicle dashboard is tacky and has been for some time. The reflection from the sun emitting off the dashboard impairs visibility while driving. Even wearing sunglasses does not fully deflect the sun glare from the dashboard making it difficult to see cars in front of me or traffic signals. I believe this issue because the dashboard is so hot, it affected my CD player which is no longer working, a cd is stuck in the player and the button to eject does not respond. Yes my vehicle can be inspected upon request. A few years ago, I inquired with a licensed mechanic what the issue was and he stated there was nothing I could do to remedy the situation. I contacted Toyota when I first realized the issue, they stated that there was a recall on the dashboard and the time had past to get it replaced. I informed them that I did not receive a recall notification and they could not tell me why. I am very frustrated that Toyota will not take responsibility for replacing my dashboard.

- Fresh Meadows, NY, USA

The Car dashboard has become sticky and shines during day light and reflects in front glass and visibility is disturbed.

- Houston , TX, USA

The dashboard has become sticky and shiny. When driving while sunny the dashboard reflects into the windshield making it hard to see. This happened for the first time in 2017, but it is an ongoing problem.

- Catonsville , MD, USA

I am the original owner of a 2009 Toyota Camry. The dashboard which started melting in 2020 has caused a shiny film on the dashboard resulting in a shiny glare on my windshield when the sunlight hits the dashboard. This glare completely covers a portion of the windshield which prevents me from viewing the roadway ahead of me. Toyota has entered settlements ( extending its' warranty to Mid 2017 )several lawsuits, but does live up to its' agreement. Toyota has breached settlement agreement by not providing the Toyota Dealers with dashboard replacements in timely manner. Since my dashboard did not start deteriorating until 2020 I have been informed by Toyota that since the warranty time period has expired, that they will not pay for the cost to replace the dashboard. deterioration was a latent defect. Time for NHTSA to get involved: Investigate and then issue a National recall of the dashboards. Email: [XXX] [XXX] [XXX] Toyota has made empty promises to those who filed prior to Mid 2017 and refuses to even make promises to those who file after that date. Whittier Toyota will be inspecting the vehicle Monday July 19 2021 and will issue me a report of the deteriorating dashboard and cost to replace it. Google: Toyota Dashboard melting for obtain postings of various lawsuits in this matter.

- Whittier, CA, USA

I bought this car used and I didn't realize the dash was damaged, it just looked shiny but upon my cleaning it the first time my cleaning cloth stuck to it this is when I realized that something was wrong. The car lot wasn't responsible because it was an as-is sale. This has gotten worse to the point that I can barely see to drive when the sun hits the dash it causes a terrible glare on the windshield. I have to try and look over it and to the side of it and it's nearly caused me to wreck several times already. Yesterday was really a close call and that is the reason that I'm trying to find a solution for this problem now, I've found that this is actually an issue with this year and make of vehicle and not that the previous owner had put something on it's I had thought. I'm sending a picture along with this. The entire dash is like this but the drivers side is the worst.

- Aberdeen, MS, USA