CarComplaints.com Notes: An increasing number of Toyotas are experiencing excessive oil consumption and the 2007 Camry seems to be leading the charge.
Owners are reporting that their engines are deprived of oil halfway through their maintenance schedules and in some cases the damage is so bad that entirely new engines need to be installed, paid out of pocket. The issue may be a result of defective piston rings.
Toyota has issued a TSB for this problem, but maintains their stance that vehicles equipped with a 2AZ-FE engine are burning through a “normal†amount of oil.
7.8
pretty bad
Typical Repair Cost:
$2,420
Average Mileage:
97,500 miles
Total Complaints:
285 complaints
Most Common Solutions:
not sure (173 reports)
rebuild engine or check oil frequently (41 reports)
replace engine (32 reports)
toyota has admitted there's a problem (8 reports)
Toyota Canada's head office told me that it is acceptable fo (7 reports)
I bought my daughter what I believed to be a solid car for her 16th birthday. Car began making a knocking sound at 92k miles. (I purchased car at 82k miles, 10 months prior, oil changed twice and checked regularly.) I've come to find out it was victim to the apparently known excessive oil consumption problem that Toyota has known about and had done little about. I feel awful I did not research the year of this car as much as I should have. I saved for 4 years to purchase this car for her and she did not even have it for an entire year. I am now out thousands of dollars and she is out a car through no fault of her own as we followed manufacturer specifications. I wish the previous owner took it in and had it tested. Lesson learned I guess. Very painful and expensive lesson. Toyota really should have stood behind their product with this car knowing it was such an issue.
I was involved in a bad auto accident where both myself and my 2006 Corolla were injured; slammed from behind, the force broken the front axle of my Corolla and left me with neck and back problems/pain. This 2007 CAMRY, born in Kentucky, that's also disturbing, was the replacement for my Corolla, purchased Dec. 2018 and it has been another auto nightmare. I'm so disappointed with Toyota. It started with a VIN problem from CHULA VISTA PENSKE HONDA in Otay Mesa, CA. Yes, that's near the Mexican border and all the junk yards and CO-PART. I still haven't thoroughly investigated that.
Since I bought it as a used car in 2014, I found this problem, I just add engine oil every month about 3/4 quart. For passed five years, spend a lot of money on engine oil, it very annoying. I have a coworker she have a 07 Camry too, also complains the excessive oil consumption and have the same problems as my car. and We do not get any notice on the recall on oil consumption, until recent I saw it on the web: it said the recall start on 2016. It is several years ago already.
We had the excess engine oil consumption tested by a dealer in April 2017 and they said there is no problem and your engine does not need to be replaced. Go forward one year and past the 10 year or less warranty in August 2018 at about 91k miles and we are using a quart of oil plus every 1000 miles or so.
oil consumption all the time, I fill it and then it would run low again and again and again. over and over and over then one night the low oil light came on AGAIN and this time I couldn't make it home in time and the engine must have thrown a piston or something bc it seized right up and now I have a paper weight sitting in my driveway. I don't know what to do. apparently Toyota is not helping anyone out. first and last time I buy one of their vehicles.
Toyota has admitted on 2011 in its Technical Service Bulletin that the engine defect in my 2007 Toyota Camry exhibits excessive oil consumption due to the design defect of the 2AZ-FE engine. It requires a piston assembly change to minimize oil consumption however the Toyota dealership refuses to repair it at their own cost. They notified me that they will not cover repairs to the engine due to an arbitrary 150,000 mile limit and a very limited time window between 2015 to 2016, after I had already spent money on repairs. This also diminishes the value of my car and more importantly exposes our family to significant safety issues. The engine continues to lose oil, and the engine becomes completely depleted of oil at the time of an oil change (every 3,000 miles) which can lead to engine failure in a moving vehicle and potential injury and loss of life. This is a very serious defect and Toyota refuses to fix.
Not a small issue. On multiple occasions, there was no engine oil to drain at my 3000 mile oil change interval. Usually put 4-5 qts of oil into engine between oil changes. PIA. 2.4L 4-cyl. engine is junk.
Volkswagen has cheated on diesel vehicles in North America and they're banned to sell diesel ones.
Toyota has cheated its customers for years with the Camry's for its oil burning issue. Why are they treated differently and still selling their vehicles there or to the world?
The check oil light came on one day which I thought was odd. I took the car to the mechanic, who informed me: "YOUR CAR HAS NO OIL!" They said "legally we are not even supposed to touch your car". Thankfully they at least put a little bit of oil in the car, enough to drive straight to the dealer where we bought the car.
They did an oil consumption test... had us drive the car some 3,000 miles or whatever it was and bring the car back... they said they did not find a problem! The car continued to over consume oil! We had the test done twice. Same BS from the dealer.
I have started having to add a quart of oil every 1,000 miles. I have never missed an oil change and always doing what is recommended on my vehicle. I cannot afford the true fix which is a new motor. So for now on top of normal oil changes at $50.00 I am also paying $9.00 every 1.5-2 weeks as my commute is around 100 a day. This should be a recall issue for all 2007 Toyota Camry's and fixed at no charge.
Car uses 1 to 1 1/2 quarts of oil every two weeks. Found out Toyota "was" fixing the problem through an extended warranty program that they never notified me about. Now the car is outside of the extended period by a few months and Toyota will not honer fixing the car. The problem was a design issue and Toyota knows it. Was hopping to pass the car down to the kid and buy a new Toyota for myself. 2nd guessing that option now.
Awesome husband who is a mechanic changed the oil and only 1.5 quarts came out. This was a 3000 mile oil change. Upon research, he found out this is a problem for all these Camry's. He called the dealership only to be told there is a TSB but we are out of warranty with it being 2018. OK, we bought the car used May 2017, all oil changes have been normal. Three months after we are out of warranty, we have to spend thousands to repair something THEY knew was wrong. How are they getting away with this??????
I talked to the help and they said recall info was sent. They had "Extended warranty", but when I dug into it, they didn't have the parts for the first 6 months. The 2nd notice was sent saying parts are available, but that notice was sent shortly before the warranty expired. When I called to find out how they plan to fix it, they essentially said "sorry, you're on your own". I bought a Toyota thinking Toyota is a respectable company with a great product. Very disappointed in Toyota on both counts.
Being a 'reasonable' person- I have accepted my responsibility for the maintenance and upkeep of all of my cars. I am a long-term Toyota owner- they have been in my family for 30 plus years and currently, my immediate family owns (4) FOUR. Our family routinely takes our Toyota's to the dealership for all service and maintenance. Most recently, the past (8) years I have lived in Catonsville, Maryland and taken my 2007 Toyota Camry to Russel Toyota- who has changed the oil and serviced and maintained it regularly. Evidently, an extended warranty notice was mailed out regarding the engine and excessive oil usage to my former address (who knows). According to the Corporate Toyota Rep. Toyota's standard was required to send out '1' one notice notifying it's valued customers of an extended warranty on the engine regarding the potential for this year to have a "high oil consumption and advising them of an extended warranty. As I had moved, this notice was never receive. Despite the move from Virginia where it had been previously serviced at First Team Toyota and Checker Flag Toyota- located in Virginia Beach, Virginia - I was never made aware that I should be concerned with high oil consumption. I maintained the oil and had it changed frequently. The oil light would flash sometimes when the brakes were applied and I always told the mechanic. There was never any mention of concern, warranty, or that this was a 'common' problem (High Oil Consumption) of the 2007 Toyota Camry- as I have now learned after reading various web-sites and blogs.
The old adage, "BUYER BEWARE" truly does apply- It's not so much that Toyota knew that the 2007 Camry built a 'faulty' motor during this year- 'they owned it' by extending the warranty. But the lack of information and knowledge truly does not benefit the owner- and call it what you want... I will call it deception- and being mislead- I don't know anything about cars- I trust the brand and dealership to keep me informed- as they do this SO WELL by telling me all the required and recommended service and maintenance updates. Not so much Toyota ever again-
When speaking with the corporate representative, he 'Prescriptively' told me that Toyota had an extended warranty (10 years)- that is very generous.- That would have been all well and good had I received the (1) one notice that he stated they are required to send out or told at just (1) one of the dealerships I took it to be serviced over an eight year period of time. And what about the dealerships... they knew I was getting my oil added and changed very frequently... yet the Corporate Representative in their defense quickly told me.. well they wouldn't have known you had a problem unless you told them... What? Frequent repeated oil changes.. 2007 Toyota Camry's - known issue with the engine? How am I suppose to know that Toyota created a faulty engine with high oil consumption is 2007, I am just the consumer...
Well, now we are just (3) months past our warranty time and you guessed it... Need a new engine and NOW I am told about the warranty... But it get's better.. the engine is knocking, cuts off.. and the Car is taken in where it is repaired with an oil change, and new spark plug in cylinder $150.00. (Drives like a champ...!) BandAid. 2 months later it's taken to yet another Toyota Dealership in Virginia Beach, Virginia Checkered Flag Toyota - guess what... this time it's identified we need a new fuel pump- new spark plug- more oil and change- cost approximately, $700.00. What year 2007? Anything we should be concerned about.. nope.. you're good. Okay... you're the expert. Today, it's knocking, cutting off, burning oil- we take it in.. and oh.. guess what.. you have a 2007 Toyota Camry- they are known to burn a lot of oil- they have an extended warranty. You need a new engine.
So this is my 'beef' ... how is a customer/owner suppose to know that a 2007 Toyota Camry has a KNOWN problem with high consumption of oil? I am very disappointed with the responses I got from the corporate office regarding their (1) one required notice.. "Well it wasn't a recall"... it was a warranty and it is the Customer's responsibility at this point, "you had 10 years". My question is... Why as MANY times as I had my car serviced and for HIGH OIL CONSUMPTION wasn't I told from the dealership.. His response, "well if you don't tell the dealership about the problem, how are they suppose to know?" Good point Mr. Customer Service Man... Well guess what Toyota?... This customer is going to buy a new car.. and guess what it's not going to be... EVER again... 30 years of Service and Satisfaction and we break-up over this..I plan to share these details of my experience regarding how well Toyota keeps it's customer's up to date and in the know about potential issues that may crop up with their cars. Trust me.. as a frequent dealership service customer- I was minded frequently of the necessary scheduled maintenance and replacement requirements set-up by the Toyota schedule - and they were performed and paid for.. Why would I not have taken advantage of my warranty earlier when I had known HIGH OIL CONSUMPTION ISSUES. I am just one of a million of your customers- so know great loss.. but of a family and extended family who owns... (8) EIGHT Toyota's currently - not all Camry's.. We will NOT be purchasing any Toyota's in the future. My complaint number through Toyota Corporate is #1710131260 and they basically told me to "kick rocks". Thanks Toyota.. it feels great to be a faithful and loyal customer.
I had no idea that my 2007 toyota camry had an excessive oil consumption problem until now. I just now learned that the company had given up to 10 years or 150,000 miles to supposedly offer to fix this problem. In my case, that expired back in August of 2016. I'm being punished because I had conservative miles on my car and just recently turned over 100,000 and that's when the problem arose as my husband starting noticing I was low in oil between oil changes. This is total bullshit and I will NEVER buy a Toyota again. I don't ever remember getting any kind of notification, but even if I had, I never had the problem until now. NOT FAIR.
I wish the Toyota Dealership would have told me about this problem. I checked the oil the day I bought the car and it looked good... they conveniently kept the oil topped off so it looked good. I feel like they knew about the car and just wanted to get rid of it. I think Toyota should stand by their work and do whatever they need to do in order to stop my car from burning oil every 1,000 miles. Please help!
A D V E R T I S E M E N T S
I bought my daughter what I believed to be a solid car for her 16th birthday. Car began making a knocking sound at 92k miles. (I purchased car at 82k miles, 10 months prior, oil changed twice and checked regularly.) I've come to find out it was victim to the apparently known excessive oil consumption problem that Toyota has known about and had done little about. I feel awful I did not research the year of this car as much as I should have. I saved for 4 years to purchase this car for her and she did not even have it for an entire year. I am now out thousands of dollars and she is out a car through no fault of her own as we followed manufacturer specifications. I wish the previous owner took it in and had it tested. Lesson learned I guess. Very painful and expensive lesson. Toyota really should have stood behind their product with this car knowing it was such an issue.
- Courtney H., Lincoln, CA, US