CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2005 Camry. It is almost certainly misleading.
The problem with NHTSA data for the 2005 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about Toyota unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2005 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.
Car was brought in to Toyota dealer for an oil change and when I got the car back the armrest latch was broken. I reported it. They originally quoted the part as being $11.00 plus $45.00 installation. They ordered it. When it came in, I found out that they had ordered the wrong part and that the correct part was not available without ordering the complete armrest for $200.00 plus installation labor. I had made two trips to this dealership on a fool's errand at my expense and got nothing accomplished. I then called the Toyota 800 number and lodged a complaint. I want them to fix it free of charge.
A D V E R T I S E M E N T S
Car was brought in to Toyota dealer for an oil change and when I got the car back the armrest latch was broken. I reported it. They originally quoted the part as being $11.00 plus $45.00 installation. They ordered it. When it came in, I found out that they had ordered the wrong part and that the correct part was not available without ordering the complete armrest for $200.00 plus installation labor. I had made two trips to this dealership on a fool's errand at my expense and got nothing accomplished. I then called the Toyota 800 number and lodged a complaint. I want them to fix it free of charge.
- James C., Providence, RI, US