CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.
The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,128 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact owns a 2004 Toyota Camry. While coming out of the car wash and switching the position gear from neutral to drive the vehicle accelerated to almost 50 mph for about 20-30 seconds, causing it to crash into a pole. The contact tried to apply the brake, but could not stop the vehicle. Contact can provide pictures if needed. The current and failure mileage were both 26,190. The consumer stated that the vehicle was taken into performance and repaired. The vehicle would shake and veer to the right. Performance Dodge picked up vehicle for a 2nd repair and informed the consumer that a damp mount on right side of the vehicle was missing. The vehicle was delivered to consumer on 4/27/07 but consumer is still fearful to drive the vehicle. Updated 05/13/07
Vehicle pulls to left or right--mostly left. Vehilce will not drive straight without constant pressure on the steering wheel. I have complained and have taken it in for service and/or test driven a total of eight times. Four times have been in the last month. The springs have been replaced and a wheel alignment has been performed. Two service managers have driven with me from two different dealerships. They could feel the car pulling but said it was "normal." There is a technical service bulletin to repair the vehicle pull/drift but there has not been any improvement to my vehicle. I hear rattles in the driver window, the passenger window/door, and the dash. The windows were serviced once. The dash has been serviced twice. Servicemen replaced the seatbelt panel on the passenger side because they thought the noise existed there. The noise still exists. Since then, they don't try to repair and I've been told 'a little play in the windows is normal.'
- Ft. Thomas, KY, USA
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A D V E R T I S E M E N T S
- Lincoln, NE, USA