CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.
The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.
2.7
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On going problem with 2004 Toyota Camry since 53K miles. Coupling between steering column and rack and pinion pops as if their is a bearing failure in union. Was advised they were aware of problem with a tsb, but not covered under recall or warranty since none had "failed" yet. Failure of part would directly affect control of steering of vehicle. After contact corporate Toyota they said in email I would have to work it out with the dealer who said the part was not covered and not a safety issue. Vehicle has not been repaired, but problem and popping in column is getting worse.
- Johnson City, TN, USA
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- Johnson City, TN, USA