CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.
The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.
9.8
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A serious and dangerous flaw exists in the 2004 Toyota Camry le V6 which the company refuses to correct. Our car contains driver and front passenger side and curtain airbags. This was specificially purchased as optional equipment ($650. Additional) for the safety of the front passenger. The system is such that "airbag on" and "airbag off" indicator lights indicate the activation of the front passenger airbag, side airbag on the passenger seat and front passenger's seat belt ptensioner. I have been advised by the dealer that a person weighing 70lbs. Or more should activate the "airbag on" indicator light and afford protection for the front passenger. My spouse wieghs 95 lbs. She does not presently activate the "airbag on" indicator light although it did activate the first two months we had the car. What we have been doing to have the front passenger protected is for me (the driver) to press down on the seat while I start the car with my spouse in the front seat. This works about once every four or five attempts. The above is bad enough, but on two occasions, the indicator light went from "airbag on" to "airbag off" while we were driving. I had to pull over to try to activate the "airbag on" to afford protection for the front passenger. As I mentioned above, the company has refused to correct this dangerous situation. I spoke to the dealer (prestige Toyota of ramsey, NJ) and to the Toyota customer assistance center to no avail.
- Paramus, NJ, USA
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- Paramus, NJ, USA