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CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.
The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.
10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 44,300 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- accelerator pedal replaced (1 reports)
- not sure (1 reports)
- sell the car back to the dealer, they will profit (1 reports)
engine problem
Helpful websites
- Toyota Camry 2004 - I had the same problem with our Toyota 2004 Camry. When I parked the car it suddenly accelerated and jumped like a roket. I was so shocked because before we never had problems with our Toyota.
A D V E R T I S E M E N T S
Despite myriad problems with this part, Toyota in 2012 refused to pay for the repair or to reimburse me. Subsequently Toyota agreed to a court settlement that extended the warranty for my vehicle and for this specific part, 100,000 miles and ten years. The company, however, again refused reimbursement on the grounds that the part failed TOO EARLY for the extended warranty. If the accelerator had failed after August 1, 2013 it would be covered. But because it failed 14 months earlier, they will not pay. So Toyota's position is that for a defective part to be covered it cannot fail too late or too early; it must fail within a predetermined period.
I complained about this policy up to the level of Toyota USA's president and was only told that the "legal department said we cannot pay." Why, I was not told. It seems to me that their position defies logic and fairness and shows utter contempt for the well-being or safety of customers.
- arkcruiser, Conway, AR, US