CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.
The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
64,323 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Camry. The contact was reversing from a parking space when the vehicle abnormally accelerated to 45 mph and continued to drive in circles. The contact stated the vehicle did not stop until it crashed in several car on the left and the right. The force hit the other vehicles directly in the rear. The consumer hit a total of eight vehicles. The contact stated that the vehicle was towed by the police and was declared as destroyed. The vehicle was not inspected for the failure. The failure mileage was 64,323. Updated 11/01/11 the consumer stated three of the vehicle including hers was totaled. Prior to the accident, the consumer stated the vehicle suddenly accelerated and she discovered the floor mat was jammed under the accelerator pedal. The pedal jammed on several occasions. On several occasions, the consumer would experience a jolt while driving. Also, the horn would suddenly start going off for no apparent reason. Updated 06/22/12
- Salem, MA, USA
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- Salem, MA, USA