CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.
The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.
2.0
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,400 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on NJ parkway South at approximately 55mph in the left lane. Suddenly the car had no traction and went out of control. I applied brakes to slow it down and tried to bring it under control. The car swerved to the right into the next lane, then turned left onto the shoulder, back onto the highway (second lane from the left) and eventually stopped facing traffic coming South. It had been raining since the previous night, but the rain was light. I took the car to my usually repair shop. They did a system computer scan, resulting in several pages of output which I took to Toyota service station. They were not able to interpret the printed scan. They performed their own scan and told me the output did not show anything wrong with the car. The only explanation they could give me was an oil slick or a pebble on the road and emphasized that the traction control works only at less than 5mph. I contacted Toyota corporate customer relations desk. They arranged for me to take the car back to the local dealership for further inspection.
- Freehold, NJ, USA
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- Freehold, NJ, USA