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CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.

The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.

So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.

CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
2,003 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Camry brakes problems

brakes problem

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2004 Toyota Camry Owner Comments

problem #6

Nov 142007

Camry 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Pulling into a parking slot, I hit the brake but it caught the gas pedal causing the vehicle to accelerate. Only the balcony wall of the parking stopped the car. The accident resulted in the sprain of my neck and a $3000 damage to the vehicle.

- Lawrenceville, GA, USA

problem #5

Jul 232006

Camry 4-cyl

  • Automatic transmission
  • 12,000 miles
: the contact stated while inside of a public parking garage the vehicle surged forward crashing into three poles and a ticket machine. A police report was filed. The vehicle was taken to the dealer who could not duplicate the problem. Updated 8/14/2006 - the impact caused whiplash and pain in the consumer's neck. This problem has occurred before and resulted in an accident. The consumer believes the pedals may be too close together causing him to hit them simultaneously while braking. The consume believes the head rest are too low to prevent whiplash.

- Silver Spring, MD, USA

problem #4

Aug 172005

Camry 4-cyl

  • Automatic transmission
  • miles
The gas pedal and the brake pedal are too close together. This has caused the consumer at least four accidents. Because when the consumer goes to press on the brake T will accidentally hit the gas pedal. The consumer was so surprised every time this occurred that she was unable to stop the vehicle until she hit something. Three times this occurred. The consumer was trying to stop it while between other vehicles. The consumer was taken to the hospital in May 2005. She obtained injuries because of this accident. A police reports were taken. On 8-17-05 the consumer hit a light pole. Previously, the consumer had contacted the manufacturer, and received no assistance from them. Also, the consumer also stated that there was not enough leg room in the driver side.

- Mayfield Heights, OH, USA

problem #3

Nov 012004

Camry

  • miles

A D V E R T I S E M E N T S

The security system malfunctioned. The brake pedal and gas pedal to close result in sometimes pushing both pedals at once. The brake pedal was 4 3/4 inches wide and he bottom of the consumers shoes was 4 1/2 inches wide. The gas pedal was over to the center of the brake pedal. The consumer would have to shift his bottom or twist his foot inward and push down on the brake pedal because his knee would not bend sideway.

- New Market, AL, USA

problem #2

Aug 122004

Camry 4-cyl

  • Automatic transmission
  • 16 miles
New car purchased. Brake pedal clearance is 1" from floor. Owner's manual specification is 2.5" minimum. Toyota service declares no problem exists.

- Anaheim, CA, USA

problem #1

Apr 302004

Camry 4-cyl

  • Automatic transmission
  • 0 miles
The brake and gas pedals were designed too close together. This almost resulted in two accidents due to sudden acceleration. The dealership serviced the vehicle on 3 separate occasions, but was unable to change the position of the brake pedal because that was how it was built. A factory representative was scheduled to come and inspect the pedals. The brake pedal would go down lower than the gas pedal when the consumers foot was slightly off the brake, it would hit the gas pedal and the vehicle would accelerate. The brake problem remained the same after repair attempts.

- Parma, OH, USA

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