CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.
The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.
8.9
pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This incident involves changing a flat tire (front passenger side) on my 2004 Toyota Camry. This was the first time I have had to change a tire since I bought this vehicle new in 2004. I loosened the lug nuts slightly and then placed the jack under the car as indicated in the owner's manual. As I started to raise the car, I noticed that the jack was twisting under the weight of the vehicle. I then lowered the vehicle, repositioned the jack and tried again. The jack appeared to be slightly twisted but not as much as the first attempt. I removed the lug nuts and took off the flat tire. At this time the jack fell over and the car came to rest on the wheel rotor. The car was on level ground during this incident. My feeling is that this jack is not sufficiently designed to lift a vehicle of this weight and could cause serious personal injury and/or property damage under some circumstances.
Ltr of complaint re the unsafe jack for spare tire installation provided with the new 2004 Toyota Camry le. The consumer and his son performed the recommended tire rotation at 5000 miles. When the vehicle was jacked in the front, the car moved backwards while lifting to clear the front tire. This occurred on flat ground. The consumer feels this occurred due to a poorly designed jack base.
- Hicksville, NY, USA
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- Saco, ME, USA