This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have a 2002 Toyota Camry with a 2.4 liter engine with a 38, 900 miles in the odometer. And on March 4, 2010 my wife came home from a the grocery store asked me to check the car because of the check engine light iis on. I drove the car for a test drive around our neighborhood for five minutes with the speed of 10 miles to 15 miles an hour. Before I came to the stop sign, the engine start racing, RPM is up the red line, I could hear the engine roar. I step on the brake hard, shift the gear hard into park and turn off the ignition. I was so lucky, I was driving in the right place and the right time with no traffic and kids playing on the street. If my wife would be driving at that moment especially she is an elderly like me, it could be big accident. It's a terrifying experience. I suggest that 2002 Camry should be included in the recall. Before somebody gets hurt. That same day I called Toyota dealership for service appointment.
There was a vibration sound on the passenger side air bag. The local Toyota dealer checked out the vehicle and indicated air bag malfunction problem, and that it may deploy or may not deploy in case of accident. Driving the vehicle is not recommended due to safety issue. Updated 10/10/07
The contact stated while stopping at a stop sign the contact's vehicle was involved in a crash. Upon impact, the front and side air bags did not deploy. The vehicle was hit broadside on the passenger's door. The vehicle was driven away from the scene. The vehicle is now at a body shop awaiting repairs. The manufacturer was notified, and the contact was expecting a return phone call.
Brakes were unable to bring car to a stop, instead the car accelerated. Car finally came to a stop after crashing into the house. Car was damaged and the body and fenders of the car were repaired but nothing was repaired which led to this occurrence in regards to the mechanics of the car. In addition airbags did not deploy on impact.
While parking the vehicle, the brakes failed and the vehicle proceeded forward until it hit a building. The frontal air bags did not deploy. The sheriff stated by the position of the wheels he knew the brakes failed. Before the accident, the consumer complained to Toyota about the brake going to the floor when it was applied. The consumer stated she was sure that the high acceleration that occurred with her vehicle was the result of the gas pedal sticking. The consumer stated she knocked down a 4 foot metal parking light, proceeded and hit one wall, ran over numerous shrubbery, a tree and hit the entrance of a brick wall at a bank. Updated 04/19/10
While driving 50 mphconsumer's vehicle was involved in a collision. Consumer's vehicle hit the back of a parked vehicle. Upon impact, air bags did not deploy.. driver's side seat belt did not engage backwards, buckled hood; tore off right front side of bumper.
On 11-14-02 my wife was setting at a red light and was hit from behind by a SUV traveling approximately 50 mph, causing $15000 in damage. The air bag(s) did not deploy.
The consumer had an accident, when the vehicle accelerated on its own, struck 5 vehicles head on and the air bags did not deploy. The vehicle was towed to the dealer and they told him that there were no defects with the air bags or vehicle accelerator. Toyota has accepted a claim in will reimburse the consumer for all damages; however, the consumer shows concern that there is no recall. See voq 10065132.
While driving 25 mph, the consumer's vehicle was involved in a front end collision. Upon impact, none of the frontal air bags deployed, and the front seat belts failed to retract. The driver sustained bruises to chest when coming in contact with the steering wheel. The passenger sustained a cut on forehead and bruises on knees when coming in contact with the dashboard.
My wife was driving a 2002 Camry le, went off the road and struck a tree on the passengers side front door. She had massive head injuries and did not survive the crash. None of the frontal airbags opened on such a severe impact. As it might seem initially that these were frontal airbags, but I have seen a 2000 corolla where the impact was on the drivers side rear door and both the frontal airbags had deployed. I don't understand how a 2002 camary that is supposed be a newer, better car than a 2000 corolla, failed to have its airbags deploy when the impact was on the passangers side; where on a corolla although the impact was on the driver side rear door; the passenger side airbag deployed.
While driving 20 mph consumer's vehicle was rear ended and pushed into another vehicle. Upon impact, dual airbags did not deploy, and seat belts failed to restrain the occupant. As a result, the driver sustained upper chest injuries. During the time of incident, consumer was trying to stop when vehicle was rear ended. This led to consumer's vehicle hitting another vehicle parked on the shoulder.
1. loud creaking and rattles: After many attempts at repairs, the problem finally turned out to be a manufacturing defect. They left plastic assembly guides in place, which they had to remove by removing the window again (this was a super secret service bulletin that was divulged only when the customer engineer for new england showed up). But he dealership managed to chip the paint in the process, requiring the roof to be repainted. Once the creak was gone, the interior rattles were unbearable from all the quality work completed. 2. transmission issue: I've been assured by the service manager at me dealership that it is normal the transmission take at least a mile shift out of second gear when below 30F and to a lesser degree during warm weather. The car won't shift into third or overdriven until after least 1-2 minute of driving, no matter what speed. 3. transmission issue: When lifting off the throttle from 60 to 55mph on a downhill, there's a "hitch" or bucking where the transmission abruptly catches, then releases. Almost like it down shifting, but it stops half way. This has been an annoying problem since day one. The bucking problem is annoying and problematic. It was solved by reset the computer and showed up again at 42,000 miles. They are blaming it on the adaptive micro-processor and my driving style. (warranty) 4. door rattles: Driver's side and passenger side doors rattle/tick when going over bumps. I asked the service manager that was let go about the rattle, and he explained it's normal for new Camry's to have the doors make that make noise. Constant use of silicone was advised by the dealership. 5. airbag recall 6. passenger seat replacement due to poor construction and squeaking 7. check engine light for defective charcoal canister 8. warped front brake rotors 9. pealing chrome on passenger door handle. (warranty) 10. Flaking paint on exterior door handles. *
While traveling on indian head highway, consumer swerved to avoid a deer, instead swerved to the right/lost control and hit a guard rail. Upon impact, front air bags failed to deploy, driver suffered injuries, and vehicle was demolished. In addition, there was a sulfur-like or rotton egg odor coming from exhaust system. Also, brought vehicle to dealer for following problems: Poor alignment/engine check light/fuel injector/ spark plugs, mirrors, and structural defects
A D V E R T I S E M E N T S
- Glendale, AZ, USA