This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Toyota Camry brake failure. I was traveling approximately 50 miles an hour when a car entered the lane two cars ahead of me. As they stepped on their brakes, I also did. Only my brakes did not engage properly and the car started to skid out of control. The conditions were dry. I was struck by another car - causing extensive damage to my right front section of the car. I called the Toyota body shop today who told me that they found no problem in the ABS system. I will not drive this car again until I am absolutely sure they discover why my brakes failed to engage.
Three times consumer went to Toyota to tell them that something was wrong with my brakes. The first time, (May 3,03) was braking slowly and 2002 Camry jumped ahead, the brakes did not work. The second time(May 28,03) I consumerwent in, told them brake pedal went slowly down to the floor when stopping for a light. 1993 Camry never did that. Also no ohter car I had did that. They tested, said nothing was wrong. The third timeon July 3, consumertold them, do not tell me nothing was wrong with brakes, did not want to hear it! he drove the car and said nothing was wrong. Now on July 11, 2003, while parked at macy's mall at cross county, I am backing up slowly out of my space, and all of a sudden, consumer's vehicle jumped ahead flying and hit two parked cars facing her. All the vehicles had damage. Consumer will never drive that car again, could have killed someone.
Consumer states when the brakes are applied, in snowing weather car slippery, dealer has inspected the vehicle and change tires, and the problem is recurring.
- Bergenfield, NJ, USA
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- Beaumont, TX, USA