This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recently we were hit by a pickup truck while stopped on the interstate. We were stopped due to another accident ahead. Both driver and passenger seats broke at the tilt point and collapsed backward onto the rear seat, narrowly missing our 31 month old child and his car seat. The driver seat did make contact with the car seat, but was deflected due to the strength of the car seat. I find it hard to believe that the seats are designed to collapse. Why did our seats fail?
While driving at any speed front driver's seat would rock back and forth. The dealer stated that there was no warranty, nothing we could do. The seat was repaired but then six weeks later the problem recurred. Toyota suggested that nothing was wrong with the vehicle.
- Lorton, VA, USA
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- Burlington, NC, USA