This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Wheel vibration at 60-65 mph. Tires balanced 3 times and checked for run out. Original tires replaced with Michelin. Problem improved but steering wheel vibrates side to side. Suspension noise from right front end when going over speed bumps, accelerating from a stop and after making left turns. Hear gas movement from fuel tank when tank is full and accelerating from a stop or going over speed bumps. Dealers say car perform to specs. Currently in the pre-arbitration stage with Toyota.
The day after purchasing the car we noticed a thumping coming from the rear of the vehicle. We returned the car to the dealer to check it out. Upon examination, they said we needed new rear struts. They only replaced the strut caps. Shortly after, we filled the gas tank, as it was when we received the car, and realized the thumping sound was still present. We returned to the dealer again. This time they said we needed a new fuel tank, a technician they called in California told them this. After changing the fuel tank, the thumping sound is still present. Next they brought in a special technician, who examined our car and said it was completely normal. Now we began the process of the Massachusetts lemon law. Toyota now wanted to examine the car one final time with a regional rep and another technician. They both heard the thumping and decided the rear sway bar needed adjustment, and this would solve our problem. No such luck, the thumping noise is still occuring. We also have found the trunk is not flush with the rear fenders. The technicians say it was just installed wrong and can be corrected. It seems all our problems are in the rear end of the vehicle, and still after almost 3 months nothing is resolved.
ABS system light came in. Dealer replaced ABS system, but had me drive car while system was on order. Brakes responded poorly without system and didn't drive due to concern of failing brake. Rear system failed rear struts replaced. Gas tank has loud thud when tank full to half tank, thud intermitent when tank under half. Dealer said car may just have thud/siad some cars designed with baffles that thud
When the fuel tank is 3/4 of a tank full or fuller a thumping noise occurs in the fuel tank, cause unknown, fuel tank has been replaced twice which has not corrected the problem.
- Harrisburg, PA, USA
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Ongoing problem with a clunking sound coming from rear of vehicle. Noticed clunking sound would appear intermittently below a half of tank of fuel, and always between half and almost full tank of fuel. Dealer notified, and believed the problem was in the suspension. Repairs made, but problem still occurring.vehicle was taken in to dealer on another occasion, and consumer was informed that nothing could be done. Manufacturer notified, and informed consumer that no solution could be found.
A D V E R T I S E M E N T S
- Vista, CA, USA