This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Toyota Camry soon after we purchased our 1999 Toyota Camry my wife and I noticed that every time we went over the speed bumps in our apartment complex at very low speeds we would hear a noise - a click/clack at the left front tire - not loud but distinct. I called the local Toyota dealer - stevens creek Toyota and described the issue to the service manager & requesting an appointment. He assured me that this is simply the brakes that are "being seated" and not an issue. The noise continued and became louder with time. As this point we were beyond the warranty period. I took the car into melody Toyota and asked the mechanic to diagnose the issue as the noise was much louder and occurred whenever we go over any pothole etc, not only bumps.. the mechanic reported that this was a broken strut arm or stabilizer arm. I asked if there was a warranty as I had complained to stevens creek Toyota when the car only had a few thousand miles. The mechanic stated there is no warranty or recall on this item. I asked if the issue was common and the mileage and he responded I have seen this issue on a number of Camry's - the mileage is irrespective - low miles or high. I have not had the issue resolved as he stated it would not hurt the car. Per the mechanic there must be tons of cars that have had this issue repaired. I believe that Toyota is fully aware of this issue for quite some time as well.
A rattling noise is coming from the front suspension of the car. Attempts have been made to repair it including replacing all struts. Noise has been noticeable since the car had approximately 32,000 miles. Much money wasted on ineffective repairs. Rattle continues to get worse.
: the contact stated while driving over a bump the vehicle makes a clanking noise. The vehicle has been to an independent repair shop where the strut was replaced, but this did not repair the problem. The contact indicated that shortly after the warranty expired a persistent clanking sound was noted in the front suspension. An independent garage diagnosed it as a failed strut which was replaced, but the noise continued. This was a common complaint for the car and subsequent model years. The contact claimed the Toyota dealers were aware of the defect which was the result of a defective strut mount design. However, repairs were at contact's expense, not the dealers. The total repair cost was $400. A call to Toyota failed to obtain any information regarding safety implications.
Front strut failure on xle V6 Camry. Noise began around 32,000 miles. Strut plates replaced at owner expense at 42,000 miles and all four struts then replaced again at owner expense at 59,000 miles. Manufacturer contacted and refused assistance "in this case." Indication from other reports on net and manufacturers' knowledge of problem that this was, indeed, a common problem with that model year and style of Camry.
It appears that a good portion of Camry and Solara (both cars share same platform) owners are experiencing a clunking noise that occurs in the front. What does it take for NHTSA to extend the power of consumers to get Toyota to admit to its fault, and take full responsibility" tsb#: SU00299 tsb#: 012199 tsb#: SU00100 given that the massive amount of 1997-2001 Camry's sold, I am confident that there are many frustrated owners who wish to have this problem resolved at the expense of Toyota motor sales. Some owners have experienced the problem early, within the 3yr/36K mi. Warranty period, while others are left in the cold to pay about $300 to pay for the repairs. Considering that this is a manufacturers defect and not primarily wear and tear, I believe Toyota motors corporation has the obligation to extend its warranty to address this issue. Under what circumstances can the NHTSA do to protect consumers against design flaws and defects such as this one"
- San Francisco, CA, USA
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There is a sqeak coming from the front end when I go over small bumps/dips in the road. Toyota recommended the replacement of tie rods, which did absolutely nothing. The noise continues and has increased in severity. The air conditioner smells when using it. It smells like mold. I have taken it to the dealer, but all they do is spray it with frigi-fresh, which only masks the smell for a short while.
Problems with uneven tire wear, brakes, car vibration, and bumpy suspension since new. Several attempts to get it corrected, including new pads, and tires 2 times each, but no luck
Brought Camry new 1999 replaced rear brakes at 9776 miles as well as rear drum told this was normal, 17472 complete front brake job, at 17472 miles replaced complete disc brakes, mounted two tires and had 4 wheel alignment, brought two more tires at 13724 miles, then 2 more tires at 29054 miles, once again wear and tear normal must be driver, another front brake job at 29981 miles and cleaned and adjusted rear brakes, then at 37738 miles rear tire worn and front tires chopped, at 38685 miles warrented brake pad front brakes and machined rotors at 40230 4 tires brought and installed, adjusted strut mounts, at 44016 miles adjusted and tightened front calipers and warranty for bearing set, conn. This car is a lemon and feel that you should not have to replace tires times 2 and brakes times 4 with only 44016 miles on car to date clb.
Vehicle has an alignment problem, it's taken in approximately every 10,000 miles to be adjusted. Front alignment on passenger's side always goes bad first, then on driver's side. Dealer thinks it's consumers driving, and does not see it as a problem.
The front headlights do not illuminate road properly. They have been adjusted by the dealer at least four times. The lights still do not illuminate the road properly and are a safety concern. Front suspension shakes aggresively (often at highway speeds) making driving very dangterous. Several attempts to correct by dealer. Problem still occurs. All four tires wore completely out in less than 12,000 miles. Front end pulled strongly to right. Dealer tried to corred several times. Front end now pulls to the left. Rear end "bangs" and "bottoms out" often while at speed. Dealer suggested that this safety concern is "typical" of this car. The transmission has failed to hold car while on an incline at least twice. Was not able to duplicate for dealer. Rear door has never closed properly. Dealer has attampted several reapirs. Door still "creeks and pops" when opened.
I have returned my car to the Toyota dealers on four occasions, three times for a vibration in the steering wheel and body, Toyota has told me this is normal for this vehicle and proceded to put used tires from a demo with 5000 miles on to my vehicle, I then lost the power steering completely due to pump failure.I told Toyota I would file for arbitration and they told me when they receive the forms they will then try four new tires and rims as a last time repair. I am not happy with Toyota and believe if this vibration is normal then Toyota needs to do a recall and make necessary repairs.
Vibration at speeds of 40mph and higher. Vibration most apparent at 60mph and higher. When steering wheel vibrates, car feels unsafe/unstable. Vibration is very apparent throughout the car. Hands shake and can feel in arms and legs. Vibration causes my lower back to hurt everytime I drive it. Never had back problems before. Dealer states that they reblanced the wheels. Claims the vibration is the road. However, no other car I've ever driven has had so much vibration. Can even see passenger seat constantly vibrating. Have taken the car to the dealer three times. Second time dealer states that they rechecked the wheel balance and phase matched front tire. Left car at dealer for three days they did not even look at the car. Dealer refuses to repair the car. Help! help! help!
Sunvisor was flipped down to be used. It failed to stay in place. When making right or left turns, would hit driver's head. Vehicle was out of alignment. Been to dealer & informed by mechanic it was characteristic of vehicle. The problem would disappear after 500 miles. The wheels were not balanced. At the dealer 4 times for wheels. Both rear wheels could not be balanced.
A D V E R T I S E M E N T S
- Alpharetta, GA, USA