This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Without warning, I.e. squealing, sounds, etc., I experienced increased stopping distance when I pressed the brakes to avoid a collision. When I returned the car to the dealer/service, they stated that the front pads are metal to metal. The car has 89,000 miles and the brakes and portions of the braking system have been replaced on average every 8,000 miles. This has been the eleventh time that there has been brake problems with this car. The front brake pads are being worn prematurely. There is usually a lot of brake dust and crystallized or solid material falling from the front brake pads. The dealer/mechanic/service has stated various reasons for the brake failures each time, but the problem is never resolved. This car has ABS.
Premature disc pad failure- left pads 0%, right side pads had 60% remaining. Complained to dealer at 11K miles that brake light was on. They wanted to charge me for brake service that they said was due at 7,500 miles and would not add fluid without charging. I refused it as being quite preposterous! repair cost me $75.
When applying brakes they grind and make noise. Dealer replaced pads. But, grinding sound persisted. Dealer adjusted brakes, still noisy. Currently, dealer said that all Toyota do that, and they could replace brakes with after market brakes to remedy problem.
When driving and upon depressing brake pedal to make a normal stop pedal traveled to floorboard, causing extended stopping distance. Also, consumer heard noise coming from front end. Front brake pads were experiencing excessive wear. The brake pads failed at 12000 miles and again at 16200 miles. The consumer is concerned about brake safety on long trips.
A D V E R T I S E M E N T S
- Arlington Heights, IL, USA