This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Toyota Camry which was purchased in September 1997. While driving at speeds of less than 30 mph in wet and icy conditions, the steering wheel completely came off of the steering column into her hands. The vehicle swerved all over the road and barely missed crashing into a residence. The contact had no control over the vehicle and proceeded to crash into a snow bank. She was able to travel home safely without incident and replaced the steering wheel loosely back onto the column. The dealer was contacted and stated that NHTSA campaign id number 99V307000, steering wheel and handle bar recall was performed on the vehicle and they would not have any further liability for the failure. She had no knowledge of the prior recall repairs performed on the vehicle. She then contacted the manufacturer which stated that they had no records of the repair; however, her VIN was not included in the recall campaign. The vehicle was repaired by the dealer at the owner's expense by tightening the steering wheel bolts. The failure and current mileages were 150,000. The VIN was not available.
The consumer learned of a steering recall on NHTSA's website but never received any notification from the manufacturer. Recall campaign : 99V307000 dealing with the steering wheel set nut.
Vehicle lost all steering control while driving causing vehicle to collide with chain link fence, possible failure of recall (99V-307) of the steering wheel and column, however vehicle was not included in the recall due to VIN #.
- Woodstock, NY, USA
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Consumer had contacted Toyota manufacturer about recall 99V232000/steering wheel. Manufacturer explained to the consumer that this recall affected only vehicles manufacturered in Japan. Also, when handling steering wheel consumer could feel persistent vibration.
While driving steering wheel moves up and down even when locked. Delaers has not seen vehicle. Cause unknown. Consumer states the steering wheel would appear to be a design fault that needs to be corrected.
A D V E R T I S E M E N T S
- Lincoln, NE, USA