This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 years ago I had the drivers side rear seat belt fail. The locking mechanism failed allowing the seat belt to come out and then would not retract. It had to be replaced. This past summer I had the passenger side rear seat belt develop the same problem (it also failed) and needed replacement.
I took the car to the dealer. They ordered a left-side back seat belt rather than the center belt. They re-ordered and told me the belt should be in today (9/13/00). I called today and am now told that it will not be here until at least next Thursday or Friday. I asked if it was coming from Japan and was told that it probably was. This is a very big safefy issue as I have three children - ages 4, 9 & 10. All are too small for the front seat. I am not sure what to do next.
- Jacksonville, FL, USA
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- Westboro, MA, USA