This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2001, when opening driver's door from outside with the door unlocked the flat part of the handle that is flush with the outer body of the door broke off from the remainder of the handle fixed into the door leaving a sharp piece of plastic on either side of the handle area that must be pried up to open the door. In the same week, the rear driver's side door did the same thing. I was told by the dealer/service department that "these plastics just don't hold up well in this sun." I was also told it would cost $150 to repair them [as of January 2003 it would now cost $200 to repair them] and that since the car was in its fourth year, the warranty was no longer in effect. I and my wife have both been cut several times trying to get into the vehicle. Toyota's response is still "the warranty was only for 36 months."
Because of the failure of the child safety lock within the latch assm of both rear doors the occupant is unable to be open either door from the inside of the car. The doors can only be open from the outside of the car.
When getting in or out of vehicle & closing the door, the door locks would be making a clicking sounds as if locking. The doors are not locked. This also happens when the door is locked. The solenoid would make that clicking noise. Contacted dealer & was informed the vehicle was not recalled nor was problem under warranty.
A D V E R T I S E M E N T S
- Edison, NJ, USA