This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The defective steering rack and pinion causes the car to not respond properly (directly) to turning the steering wheel. The Toyota dealer told me that teeth in the rack and pinion system have broken. The situation is particularly dangerous going into a curve in the road.
I asked Toyota to explain why rack & pinion needed replacement with only 18,300 miles on car. Car was brought to dealer because of steering problem. Toyota written answer was that car was over warranty period of 36 months and it was now my responsibility. I had the rack & pinion replaced in November and then received a recall from Toyota on Dec 2, L999 that said a loose nut on the steering wheel had to be tighted and should be brought in to the dealer. The systems described by Toyota were the symptons about steering I complained about when I took the car to the dealer.
- Yonkers, NY, USA
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- Annandale, MN, USA