This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intermittently the front powered door locks failed to work correctly. Door will not lock/unlock. Dealership was notified, but did not resolve the problem. The cause was not determined.
The latches on all four doors have broken due to weak plastic. It would not have been a major problem, but a passenger of mine, a child, cut her finger on the exposed metal. I have called dealerships to get this problem repaired but have just been laughed at and been told that this is a problem due to wear and tear. I don't believe this to be so, because I have purchased Toyota vehicles in the past and have never experienced such poor craftsmanship before. This incident may deter me from buying another Toyota vehicle in the future. Currently, I am in the market for another vehicle.
A D V E R T I S E M E N T S
- Cranston, RI, USA