This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This specific vehicle has a major issue with the transmission system that has not been addressed and ignored by dealer/seller. No warning lamps appeared notifying driver of issue.
A noise occurs when driving. had it checked by two sources one being the Toyota dealer, the other independent. Both concluded the transmission was at fault. The dealer quotes me a price to replace(no repair option) of $13,000. There was no engine warning lights or such to alert me to the problem- just the noise. I think the safety issue is obvious. If I continue to drive the vehicle and the transmission fails especially on a highway at higher speeds than street driving- who knows what bad outcome that might be! This seems to be a very wide problem with these transmissions. There is a lot of complaints posted for this model in particular but also across years of cars- 2018-202. It seems to be a known problem by Toyota but no recalls, TSBs or efforts to resolve.
Powertrain transmission breakdown and failure. From my investigating it is clearly evident this is a common recurring safety malfunction. pertaining to 2018 Toyota Chr. I have read over 100 cases in online forums describing exactly what is now happening to my vehicle. Starts with a loud front end humming or whistling noise when the car is accelerating over 5mph. In a short time the problem worsen to shuttering, and ultimate transmission failure. Almost all the cases I have read the occurrence happens between 60,000 - 90,000 miles. Once brought in for diagnosis the outcome is the same for all vehicles the Transmission and torque converter are at fault and needs to be replaced. What I have further discovered is Toyota did a recall on the one vehicle that is identical to the 2018 Toyota Chr: Toyota recalls Corolla Hatchbacks The torque converter in the Continuously Variable Transmission could fail Read less Toyota is recalling about 3,400 model year 2019 Corolla Hatchbacks. The torque converter in the Continuously Variable Transmission (CVT) could fail, resulting in a loss of motive power increasing the risk of crash. What to do Toyota is currently obtaining parts to replace the Direct Shift-CVT with a new one containing a new torque converter not affected by this issue at no cost to customers. Owners of all recalled vehicles will will be notified by first-class mail. The recall is expected to begin in mid-February. Owners may contact Toyota at (800) 331-4331 Toyota is recalling about 3,400 model year 2019 Corolla Hatchbacks.The torque converter in the Continuously Variable Transmission (CVT) could fail, resulting in injury From what I read this was not a Government or Safety mandated recall and Toyota did this recall silently, letting the problem vehicles come to them first. Please see that something is done for this clear and present safety issue.
Just got the information that my 2018 Toyota CH-R needs a new transmission. Upon hearing a whining noise in the front end, took it in to get looked at. With unknown knowledge of the problem, this could cause serious damage and failure to shift and engine failure while driving. Upon looking to see if this is a common problem, I quickly found out that it is very common. It apparently is a known problem with Toyota and definitely should be addressed with other Toyota owners.
- Winchester, VA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2018 Toyota C-HR. The contact stated that while driving at an undisclosed speed, the vehicle was making grinding sounds. The vehicle was taken to the dealer where it was diagnosed as a user error. The failure recurred and the vehicle was then taken to Charlie's Toyota (451 Western Ave, Augusta, ME 04330) where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the warranty had expired. The failure mileage was approximately 102,000. The contact has stated that after paying to get the vehicle fixed, they sold it.
I am currently at 57,110 miles and I noticed a whining noise coming from the front of my car while driving with the window down on June 5, 2022. It-??s as if it-??s coming from the wheel bearing or front axle. I also noticed today that my car had a kick to it, like a horse galloping. This seems to be very mysterious as I just took my car to a Toyota dealership at the end of April and they reported absolutely no issues. I-??m afraid that my power train/transmission may be going bad, which would be very very awful as my car hasn-??t even reached 60,000 miles yet.
The contact owns a 2018 Toyota C-HR. The contact stated that while driving at various speeds, the vehicle vibrated without warning. The contact had initially taken the vehicle to a dealer where she was informed that the cause of the failure was related to the tires. The contact replaced all four tires; however, the failure persisted. The contact then took the vehicle to two separate independent mechanics where she was informed that a loose bolt in the transmission was likely the cause of the vibration failure. The contact was also informed that the failure could eventually lead to transmission failure. The manufacturer had been notified of the failure and referred her to the NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was unknown.
Transmission is failing at only 71k miles which could leave me stranded, no warning lights on the dash. A quick google search will reveal this is a problem among many many 2018 Toyota CHR owners. This vehicle is a newer model so these issues are only just starting to surface.
My CH-R has a growl coming from the front end thinking wheel bearings, front axles or transmission as it gets louder at higher speeds. I have taken it to the toyota dealer for an inspection and they said I need a new transmission. They gave me a quote for $9000 to replace transmission and torque converter for a known problem and should be a manufacturer fix not the customers.
My CHR has had a growl coming from the front end thinking wheel bearings or transmission as it gets louder at higher speeds. I have taken it to the dealer and they said rear wheel bearings and not the transmission. Had another service center check the rear bearings and they were fine. Now several months later, it is at the dealer again for the same problem. From what I read on CHR Forums, this is a common problem for CHR's and is indicative of transmission failures. Most happen under warranty miles, but since it is a common problem, toyota needs to fix the issue for its customers. I see quotes for $9000 to replace transmission and torque converters for a known problem and should be a manufacturer fix not the customers.
I purchased a new Toyota CH-R in 2018 because Toyota has a reputation of affordable, long-lasting, reliable vehicles. Being a recent college graduate, this was very important to me. On August 1, 2019, I presented my vehicle for routine maintenance to Metro Toyota, and I complained about the humming noise from under the hood. They advised me the tires were cupped and needed replaced. Since it was documented, I thought Toyota would stand by the product if something happened later especially since I was a first -time new car buyer and brought it to their attention. I relied on the knowledge of the professional technician-??s recommendation even though later, I found out it was wrong. I made this complaint when the vehicle accrued 50,238 miles and was within approximately twenty-four months of purchase: the vehicle was still clearly under Toyota-??s warranty on this date. Clearly Metro Toyota failed to diagnose and resolve the issue. The issue was never resolved by Metro Toyota nor Toyota Motor Sales USA, but the issue persisted and became magnified. Metro Toyota failed to accurately check the humming noise and repair the vehicle while it was under the manufacturer-??s warranty. They clearly knew this noise was going to lead to transmission failure. Toyota and its technicians knew many car manufacturers had trouble with the new CVT transmission. I-??ve seen plenty of information on the internet about the poor quality of the CVT transmission. I-??ve also seen that most manufacturers had extended the warranties of vehicles with the CVT transmission because of all the problems associated this. This puts many people at risk since we are driving cars with transmissions that can potentially fail at any moment.
I have had this car since Oct of 2017, I bought it from Kerry Toyota of Florence ky, I have spent so much money on this car, and I'm at 59k miles. I have heard a whining noise for some time now, I took it to the dealership and they said there was nothing wrong but recently it got worse so I took it to an autobody shop that I trust and they said it was the transmission. So I took it to Kerry again it was still under warranty just by 1000 Miles. Turns out it was my transmission. I've never been rough on my vehicles obviously I drove it to 59K I should not have to get a whole new transmission. So I did some digging turns out MULTIPLE people have had the same issue with their 2018 CHR's. Also when I went to pick it up from the dealership it was dead so they jumped it for me. Then when I got to where I was going and then got back in to start my car it wouldn't start again. So come to find out my battery is shot. Now On average, a car battery lasts from 5 to 7 years. I understand that that can differ tremendously but I saw where multiple people have been through a lot of batteries with their CHR's so I was upset and angry about my car so I traded it in. Now they gave me $15,000 at first. They said I needed new tires, New battery, I had a scratch on my back bumper and apparently my front bumper. Now upon me looking at my car I do have a scratch in the back bumper but the front isn't touched. So they gave me $15,500 I feel like I should have got more for my car due to the problems I have gone through. I had $12 left on my car so I did get positive equity but the quality of the car isn't my problem and I don't feel I should suffer the depreciation because of the issues it has had because that's on the manufacturers, not I. They should have already done a Recall on the Transmissions. Here is the BIG reason why. IF my car was covered, if I drove 1000 more miles I would have had to pay $8,600 for them to fix my transmission!
At about 58,000 miles a humming noise started from the front end. Made appointment with dealer and made it in about 62,000 miles. They said it was the wheel bearing hubs, exchanged them and problem continued. The dealership then said it was an issue with the transmission, but because the car now was over 60k miles it was not covered under warranty. At ToyotaCHRForum.com there are many other consumers reporting the same issue. Toyota refused to pay for the transmission in full. I ended up paying 50% of parts and labor for a total of $4,048.21. This car is 3 years old and unacceptable to have a transmission fail at this point. I place a case with Toyota and they are not accepting any issues with the CHR transmissions. I believe toyota should take responsability for the obvious issues with these transmissions. I am looking for reimbursement of what you have been covered by them 100%.
I heard a whining noise coming from front end of my car. I took it to the services department at 42,000 miles while under powertrain warranty and they said they thought it was the air conditioner pump but said they couldn't fix something that wasn't tore up and advised me to call or come back it the noise worsened. I did complain again that the noise was worse at 65,000 miles not under warranty and they correctly diagnosed the problem and said I needed an new transmission but they are not willing to fix it since it is now out of warranty.
The contact owns a 2018 Toyota C-HR. The contact stated while driving at an undisclosed speed, there was an abnormal winding noise detected. The vehicle was taken to the local dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 77,000. The vin was not available.
Needs transmission replaced along with torque converter. These components of the vehicle have failed with only 82,000 miles on the car and a complaint about noise was initially filed with Toyota around 50,000 miles but they will not honor the warranty. The components are available for inspection. My safety and the safety of others was put at risk because if I would not have taken it to an auto mechanic (outside of Toyota) this issue would have gone undiagnosed because Toyota did not recognize the issue initially. If the car failed while on the road it could have easily of caused an accident especially since most of my driving is on the highway. Yes the problem has been confirmed by the dealer and an independent service center. No No warnings were coming from the car just a loud humming noise initially appeared around 50K miles. Took it Toyota and they "diagnosed" the tires were the issue. If they would have correctly have diagnosed the issue they would have found the issue with the transmission. The noise did not go away after the tires were replaced however I did not report it again to Toyota because they did not seem concerned about the issue when it was reported.
The contact owns a 2018 Toyota C-HR. The contact stated while driving at various speeds, there was an abnormal humming sound while accelerating and decelerating. The vehicle was taken to an independent mechanic where the failure was undetermined. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
A D V E R T I S E M E N T S
- Louisville, KY, USA