2013 Toyota Avalon hybrid requesting airbags to be replaced. The dealer stated the had not received any information concerning the replacement of air bags. She was also informed of a recall concerning an issue with the seats, but never received a notice.

- Wilmington, DE, USA

The contact owned a 2013 Toyota Avalon hybrid. The contact's vehicle was struck by a drunk driver, which caused the contact to crash the vehicle into an embankment. The vehicle rolled over several times. The air bags failed to deploy. The contact and front passenger were injured and received medical attention. The driver from the other vehicle also sustained injuries. A police report was filed and the vehicle was destroyed. The manufacturer was notified. The failure occurred while driving 40 mph. The approximate failure mileage was 9,500.

- Indiana , PA, USA

On Sunday, March 16, 2014, at approximately 12:50pm, northbound traffic on lake shore drive was brought to a halt by four police vehicles that spread across the four northbound lanes. The police vehicles were parked, one in each lane. The officers had created a road block. My car was in the far East lane immediately behind a parked police vehicle. I placed my vehicle in park, but kept the engine running. Minutes later, a black Chrysler sedan driving at a high speed (estimated at 55-100mph per police reports) was being pursued by the police in a high speed chase. The black Chrysler approached my stationary vehicle from the rear with no signs of slowing down. I told my family we were about to be hit and soon after we felt the impacts first from the black sedan hitting us from behind and then from the front when my car was pushed into the parked police vehicle ahead of us. My head hit the steering wheel causing an abrasion and bleeding. None of the airbags deployed despite a high speed impact from the rear and a secondary impact in the front.

- Madison, WI, USA