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TSB Document:

Affected Component: UNKNOWN OR OTHER

Summary
TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid vehicle (HV) battery. ?Auxiliary (12V) battery. If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified SOC of the vehicle?s battery while in stock and ensure proper SOC at delivery. Perform the following maintenance service for the HV battery and auxiliary battery.

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Date Published
MAR 16, 2022
NHTSA TSB #
10214322
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